This is the review of Vistara business class that I flew during March 2018. As I’ve reviewed my first Vistara Biz class experience in detail here already: Vistara Business Class from MAA-DEL, this is going to be more of an add-on review that gives more info on what you could expect in the route: Delhi to Bangalore (DEL-BLR).
Table of Contents
Booking
Redeeming the business class voucher received from Axis Vistara infinite credit card is quick and easy. I called up support, quickly connected to the Club Vistara Gold helpline and I got the ticket in matter of minutes, post payment of taxes.
- Flight: Air Vistara UK817
- Route: Delhi (DEL) – Bangalore (BLR)
- Seat: 1F (Business Class)
- Revenue Ticket: ~20,000 INR
- I Paid: ~370 INR (Voucher Redemption)
Ground Experience
1. Dedicated Checkin
I used dedicated check-in counter to check-in my luggage and proceeded to the fast track security lane.
As Delhi is a busy airport, this usually saves a lot of time. Its even worse if you fly Jet Airways as the economy queue is usually huge.
Saved: ~30mins
2. Security – Fast track
Delhi Airport has a fast track security lane for business class passengers that can save you from the crowd.
However, the problem with Delhi Airport is its so big that you need to walk another 5-10 mins to reach the gate/Vistara lounge.
Saved: ~20mins
3. Vistara Lounge
As reviewed earlier, Vistara has its own proprietary lounge at Delhi airport and its far better than the crowded Plaza Premium Lounge.
As boarding gate is located just next to the Vistara lounge, you don’t need to leave the lounge in advance.
I spent more than a hour in the lounge and you can read the full review here: Vistara Lounge Delhi.
In flight experience
1. Priority Boarding
There were frequent power shut down in the lounge during my visit and i wasn’t able to see the boarding status on display.
So I asked the lounge supervisor to inform me while boarding. She kindly did so and I almost went straight to the plane as Business Class passengers get priority boarding.
2. Welcome Drink
I wish all airlines come up with Coconut water & water melon as welcome drink options, but well, I got only lime juice here.
I just took a sip and kept it aside. The Flight Attendant noted that and asked if she needs to replace it with other options. She was more than happy to bring any available juice, even Blue Curacao but I kindly denied 😉
Little did she know about the mocktail indulgence I had at the lounge minutes before. Moments later, choice of newspapers/magazines were given along with cold towel & dining menu.
3. Seat
The seat was firm and comfortable, yet I wish its rather soft. The footrest doesnt work the way it has to, not just on this flight, but even on other Vistara flights I flew.
Anyway, I don’t even use it except for testing purposes. So its OKAY!
4. Food
I went with Non-Veg option from the menu and it was Delicious! The Blackcurrant mocktail was as good as Blue Curacao which i had on my other flight.
5. In Flight Entertainment
It wasn’t ready by the time I flew but now they’ve introduced Vistara World which is their inflight entertainment system. More on it from their tweet:
Good to see that they’re working constantly on improving their services.
Flying BLR-DEL?
I also flew Vistara Business Class in Bangalore to Delhi (BLR-DEL) route on UK 818 and I was disappointed that BLR airport doesn’t have a fast track security lane for business class.
As BLR airport is bit crowded, it took me about ~30 mins to clear security. While i could manage that, i doubt about the real business class passengers who “pay” for it. Also the dinner (Non-Veg) could have been better on that flight.
Bottomline
The reason why I Love flying Vistara can be put in a two words: Exceptional Service. They go above and beyond to make sure the customers are happy onboard.
That aside, flying business class on any airline from Delhi airport definitely saves a lot of time. And as Vistara lounge at Delhi Airport is an added advantage, its wise to be on Vistara if you fly out of Delhi.
- Cardexpert Rating: 4.5/5 [yasr_overall_rating]
Overall, I always get pleasant experience while flying Vistara. I wish they start to service MAA-BOM sector sometime soon so I can fly more often.
Have you been on Vistara business class recently? Feel free to share your thoughts in the comments below.
Recently got SBI Prime Card. Along with it I got Vistara Class upgrade voucher and also Vistara Lounge voucher. Should I use both the vouchers on a one way trip, or upgrading to business class would give me lounge access seperately?
Yes, When you get upgraded to Biz class, you’ll get lounge access automatically. You may use the lounge voucher when you don’t fly biz class.
P.S. This lounge voucher can be used only in Vistara Lounge, Delhi Airport.
Hi Sid
How long did it take to get the complimentary biz clas voucher from axis? I have been chasing them for 20 days now.
For some reason, the welcome gift (business class voucher) gets added to the account only after ~2 months, while the spend based vouchers gets added in ~4 days on reaching the milestone.
Got the voucher yesterday. Writing to club vistara helped me expediting this.
Do we get Vistara Voucher with SBI Prime? I thought we only get complimentary membership to Vistara club. Mine is just 1-month old SBI prime card.
Hi Sid,
In how much do we get the Vistara upgrade voucher and lounge voucher after receiving the new SBI Prime card? Also can that upgrade voucher be used to upgrade from Economy to Business or is it a one class upgrade voucher? Also how does this upgrade work? Can it be used for already booked Vistara tickets? And also what is the validity of these 2 vouchers?
– You need to request
– one class upgrade
– upgrade at airport (or) by calling Customer care
– validity: usually 1 yr
Sid, one class upgrade voucher can now be used over call to customer care. I got the mail yesterday and successfully upgraded 2pey to biz 🙂
That’s a Great news then. Thanks for sharing Sujit 🙂
Thanks for the response Sid.
After placing the request for these Vistara vouchers with SBI, how much time does it take to receive it as I have a round trip Vistara booking for Feb start?
Hi,
My question would be out of topic but have two Biz class vouchers expiring in early Feb and I do not see myself travelling in Feb at least…maybe in March, can the Vouchers be extended. I usually get my Taj Vouchers extended just by calling Amex team but I am dreading calling the AXIS team as have not heard good things about them and have really low expecations. I am sure Vistara would not honour this request even if I make one.
Its not possible to extend. Gift it to friends and family and make them happy instead 🙂
Hey Gaurav, i got in to this situation few days back. tried twitter team as well. no luck.
i can exchange upgrade vouchers if that works for you in Mar/Apr. 🙂
Gaurav,
I tried twice to extend and Vistara upgrade voucher but Vistara didnt agree on both the occasions to extend the validity.
Once voucher is through silver tier membership and another time from vistara directly for flying during a promo period
Even I have extended Taj voucher validity twice but Vistara wont do that
Thanks,
Mouli
When you book any Taj hotel from Vistara portal you will get 25% discount on the rooms (but only the club level rooms).You should have give a Vistara boarding pass with travel date not more than 7 days during check in and you can get complimentary room upgrade also
Above offer is till 31st of March
Thanks for sharing 🙂
Additional Info,
When you book club rooms, you will get complimentary airport transfer,breakfast in Taj Club lounge,24 hours Tea coffee ,Cocktails,24 hours butler service and ironing..
Hi Sid
First of all, a big thumbs up for the interesting and informative Blog. Do keep it up.
Quick question: are Vistara flexible about the 7-day advance rule re. Voucher redemption ?
I’ve got 3 of these Biz vouchers, yet can’t see myself planning a trip 7+ days in advance.
Any forum member had an experience to share?
Thanx in advance
Yes, they’re flexible with 7 Days rule.
Vistara Expansion is not happening as expected,for the cash that is infused they should have atleast 40 fleets (have only 22 fleets) in domestic and their international plans expected in 2018 itself is not getting started anytime soon
Finally the most expected sector From Chennai is happening.Vistara launched Chennai to Mumbai Flight from today.
But 2 issues.One is timing and other is its boeing and doesn’t have the Premium Economy in it.
Regarding the timing ,seems the schedule may change .
As of now from Mumbai its 18.30 and from Chennai 21:30
I called customer care today for redemption of business class voucher. I’d two unused vouchers in account one expiring in aAugust and other in October. I booked return ticket Pune – Delhi -Pune traveling in August. I was issued ticket after making payment for taxes.
Now when I checking my vistara account under my vouchers section it showing only one voucher code redeemed (expiring in October), and other voucher code expiring in August is still active. Is it possible somehow they redeemed only single voucher for both tickets and other code still unused ? Can I use that code to book other ticket before it gets expired in August ? Thoughts ?
sir,
can I use to book international business class ticket from the voucher recived from axis bank infinite credit card. please reply
No
I am already having regalia card with 7.5l limit but no infinia upgrade till now. Please suggest between citi premier miles and axis vistara infinite card?
Axis vistara infinite