I’ve been waiting to fly Vistara Business Class ever since i got hands on Vistara Infinite credit card that comes with complimentary business class vouchers. As Vistara started to operate from Chennai recently, it is a huge plus for me as it connects to Delhi, to where I fly every now and then. Here’s my Vistara business class experience on the flight from MAA-DEL.
I called up Vistara helpline to redeem one of my business class voucher. Upon my a/c verification, I got the proforma invoice on email with the taxes/fees that need to be paid (~500 INR). Upon clearing the payment for the same, I got the ticket with PNR on email.
Overall it takes less than 10 minutes and the process is really smooth. Its good to see that the executives are well aware of the credit card linked business class voucher redemptions. You can also mention the seat preference, which will be confirmed automatically once the web check-in for the flight opens.
- Flight: Air Vistara UK834
- Route: MAA – DEL
- Seat: 2F (Business Class)
- Depart: 17:30 Arrive: 20:20
- Revenue Ticket: ~25,000 INR
- I Paid: ~500 INR (Voucher Redemption)
Vistara Business Class – Ground Experience
1. Dedicated Checkin
I arrived at Chennai airport 3 hrs prior to arrival, as I do so usually to experience lounges. But this time there was a challenge, Vistara counter opens only 2:30 hrs before departure. So I had to kill 30 mins in airport before checkin. It wasn’t a pleasant experience because I was already late for lunch and was hungry by then.
The dedicated business class counter along with others finally opened on time and I got the boarding pass in a minute. I love their baggage tags, its not actually inspected at security, but it helps Vistara guys recognise easily that you fly business class.
2. Security – No Fast track
Now the sad part here is, at Chennai airport there was no fast track Business Class security line, like in Mumbai which i availed last time when i flew Jet Airways Business Class. However, luckily the usual line wasn’t crowded during my travel. I then rushed to TFS lounge to get some bites.
3. Airport Lounge
The boarding pass itself has a line printed in it saying: Welcome to the TFS lounge after security. There are 2 TFS lounges in the terminal and I went with the newer one which was opened in 2017. Got into the lounge by showing the boarding pass.
The lounge had nice modern interiors, with soft and nice chappati’s for lunch apart from the other typical lounge food. The full review of the lounge is here: Chennai TFS Lounge Review (Domestic).
Tip: Don’t miss the filter coffee if you visit this lounge.
Vistara Business Class – In flight experience
1. Boarding & Welcome drink
By the time I reached the gate, the boarding had already begun. I used the business class lane and got in pretty fast. Within a minute and while am still getting settled in the seat, the Flight Attendant (FA) greeted me with my last name, which was a nice touch.
The flight attendant then came with a welcome drink: choice of orange juice or coconut water. I went with the coconut water as always and it was good. I was then given the cold towel, dining menu and a set of magazines to choose from.
2. The Seat
The Business class cabin has 8 seats in 2-2 configuration. The seat had ample legroom and you can keep things both in the front and also in the left side of the seat. It’s reclinable but not flat bed, ofcourse.
The seat was actually firm and not soft, but overall comfortable. It comes with a pillow for extra cushion and a pink blanket just incase if you wanna sleep like the Kid/Deepika Padukone in Vistara commercial. 😀
Options are veg or non-veg with a choice of a drink: juice/mocktail/coffee. I opted for non-veg along with the “blue cura cao” mocktail. The food contains chicken, fish, cutlet and a sweet. It was all tasty and colourful. Did you notice the salt and pepper below?
The FA actually came with a wrong mocktail (peach), but for good, as I got the opportunity to test it as well, and i can say its not my taste. It was quickly replaced with my actual blue mocktail, which tastes SO GOOD. Here are the pictures of the same,
4. Starbucks Coffee
I’m not a Starbucks fan and I infact don’t like their coffee taste, maybe I’m choosing wrong ones. So I decided to check how it tastes in the sky when the FA asked if I need anything else.
You can choose yourself how strong it needs to be as they mix the black coffee and milk in front of you. But sorry, I don’t like the taste as much as I like the filter coffee in TFS Lounge.
5. The Special Note
Once i was done with my experiments on food, the flight attendants said that they’ve a small celebration prepared for me. I was surprised to see a tray made for me with assorted fruits, juice and a personalised note on it.
It was a handwritten note welcoming onboard on my first Vistara flight and yes, i haven’t flown Vistara before even on economy. Vistara is known for giving such surprises randomly and i was lucky to get one of them. Here are some of the pics,
The fruits and Guava juice were so tasty and i was totally filled with Vistara food in the sky that i didn’t bother to check out the arrival lounges in Delhi, which anyways have only tea and snacks.
6. In-Flight Entertainment
Vistara doesn’t have Personal TV’s fitted in the seats so it was giving out Samsung tablets as a part of inflight entertainment for sometime. But it was then discontinued and wasn’t available anymore when i flew. They don’t have wireless streaming in-flight entertainment service as well.
I was said that they may add something to it in the near future. Anyways it didn’t bother me much as the entire flight experience in itself was a sort of entertainment. 🙂
Vistara is one of the best premium airline in the country and their Business Class product certainly lives up to my expectations. As Vistara is a joint venture with Singapore Airlines, i hope they make Vistara one of the best airlines in the world, in coming years. That being said, my favourite part of the flight is the Mocktail.
- Cardexpert Rating: 4/5
Overall it was a good experience to “fly the new feeling” on Vistara business class and i would ofcourse wish to fly again. Having said that, expect one more Business Class review from Delhi, along with the vistara lounge soon 🙂
Have you been on Vistara Business Class or planning to try it someday? Feel free to share your thoughts in comments below.