After the SPG-Marriott merger I’ve shifted most my stays in Chennai (Tamilnadu, India) from Westin Chennai to Courtyard Chennai as the overall service is much better here compared to other Marriott properties around.
Also they’re kind enough to upgrade me automatically for being a Gold member, status obtained through American Express Platinum Charge Card (Metal). I’ve stayed at Courtyard, Chennai multiple times and here’s my quick review of the property,
- Revenue Rate: ~Rs.8,000
I used Marriott Bonvoy Points for the booking most of the time during my stay at this property as I see very good value for the points at this property.
I usually do mobile check-in so that I can save few mins at the check-in counter. As soon as I reached the property I got the key to my upgraded executive deluxe room with lounge access.
On other day, as deluxe rooms got sold out, they upgraded me to executive premium room but with a wait time of 30 mins. The good part is, they took me to lounge directly instead of asking me to wait in the lobby. Nice guys!
I got below,
- Fruit Basket
- Some local Sweets
- Points (Gold Benefit)
When it comes to welcome amenity, Westin is the best in my experience but well these are good enough for Courtyard without a doubt.
The room was quite spacious and i felt like i’m in a mini suite. I love those touch buttons for all lights/ac. It not only looks good but also works perfectly well. Here are some pics for you,
Apart from that you could expect a typical business hotel bathroom & branded amenities. I got a premium room on other day, which typically looks very similar with little bit premium chair, bed, bigger sofa etc.
I’m super surprised to see the lounge crowded, especially in the evening during happy hours. Its so much crowded one day that the lounge receptionist had to lend her chair for me to sit in front of their computer. 😀
Its good to see people in Chennai making use of lounge access but the property probably need to expand the lounge area.
Btw, their lounge food was good. They usually have cut fruits, cakes and one veg/Non-veg starter for the day. And yes, they’ve complimentary alcoholic drinks as well, which I didn’t try!
While I was given complimentary breakfast, I missed it as I had early morning flight to catch.
Anyway, I had lunch in their restaurant the day before, which I booked via Eazydiner as they had 25% OFF (Eazydiner Prime Benefit) and that was better compared to Amex Marriott Dining offer & discount that Marriott gives to Gold elites.
They did have huge spread for lunch and i’m sure you won’t be disappointed for Breakfast as well!
- Cardexpert Rating: 4.5/5
If you’re around Chennai for a layover or for a quick business trip, Courtyard by Marriott, Chennai is certainly one of the best place to be in. You get a great value when booked on points.
However, if you’re looking for much more premium experience, I would rather suggest Westin, Chennai which is much closer to Airport as well.
Have you been to Courtyard Chennai or just any other Courtyard? Feel free to share your experiences in the comments below.
Eveything looks so beautiful.
How much you paid for lunch ?
Lunch costs about ~950 INR after 25% off
Hi Siddharth. Nice work you’re doing with this blog. I’ve got a small doubt. Is the upgradation available only for elites or is it available for base class members as well?
Upgrades (esp. club level) are usually for Plat Elites but they do consider Gold elites at times.
Well, if you’re a Plat Elite, you are entitled to an available upgrade, including suites.
In practice, however, as Gold I at least get upgraded to club level very often. And a good percentage of times I get a suite. In Asia, it’s very easy to get upgraded. Even at offline hotels like ITC, and even at Courtyard where a lot of Elite benefits aren’t guaranteed — in Asia, you’d get them.
We’ve stayed in courtyard, Agra recently. The ambiance was so good. The room and the facilities were good. But, the food was average and not up to the mark. We opted for buffet.