Priority Pass by HDFC – Everything You Need to Know

By | March 8, 2018

Priority Pass is undoubtedly the best independent Airport Lounge access program in the world. The good thing about them is, they add new lounges faster than any other programme. Priority Pass added more than 100 Lounges to their network in past 1 yr and altogether they now have 1000+ Lounges which is mind blowing.

priority_pass_india

My Priority Pass Card Issued with HDFC Regalia

In India, HDFC issues Priority pass cards as a benefit on many of their credit cards which doesn’t even have annual fee which makes HDFC the best option for me most of the time. However, there are lot of things which the Bank is not transparent about and hence i thought of writing it down 🙂

Know more about Your Priority Pass Cards issued by HDFC Bank

#1 Applying for Priority Pass Card Issued by HDFC

For Primary Cards: Priority Pass Cards comes along with the primary credit card kit on some HDFC credit cards, while on others you get by making X no. of transactions in Y days to get it issued. You can also call the customer care (or) drop an email to HDFC bank if its not getting issued automatically. You can expect the card to be delivered within 7 working days.

For Add-On Cards: For Add-on Cards, its never issued by default. You have to request the same via Customer care by calling them (or) simply by dropping them an email.

#2 Complimentary Access Limits:

Most of you should be aware of the Free/complimentary access limits available on your Priority Pass card. If not, the detail is below. Post free limits, you’ll be charged $27 per visit. You can also take a guest with you at $27 per guest.

Note that Priority Pass Add-on Cards share the same limit of the Primary Card. You WILL NOT be given separate limit for Add-On cards. For example, on Regalia, your primary & add-on priority pass cards will share the same limits which is “6” free access limits per year.

#3 Validity & Renewal of Priority Pass Cards

This is little bit tricky. HDFC Priority Pass Card is loaded with certain # of visits and you can use it as long as your linked credit card is active. It will remain active even after the primary CC gets renewed. The visits/limits are reset every “calendar year” (december 31st of the year)

Tip: Don’t request new card just because your Primary CC got renewed. Request for new card only after using up the limits. You can always drop an email to HDFC customer care to know the limits if you’re not sure about it.

#4 Accessing Priority Pass Lounges

All you need to do to get access to the Priority pass Airport lounge is, simply swipe your PP card and sign on the POS machine. Some Lounges will ask for your boarding pass for reference. To know more about Priority pass, read the similar articles below.

March 2017 Update: Priority Pass issued by HDFC is now chargeable ($27) for Domestic Lounge Access. You can now use them only to access international (out of india) lounges. You’re now left with Amex/Diners/Visa/Master card lounge access which is inbuilt with the card.

Do you use Priority Pass cards issued by HDFC? Do share your experiences in comments below.

258 thoughts on “Priority Pass by HDFC – Everything You Need to Know

  1. Abhishek

    One of the biggest benefits of the PP is while travelling by Jet Airways or Air India from Mumbai. Both these airlines now operate from T2 which is the International section of the airport but when you catch a domestic flight from T2, there are very few lounges. One is the GVK lounge which can be used only by People travelling Business Class. But another lounge is there called the Travel Club (TFS) loyalty lounge. This lounge doesn’t support any Visa, MasterCard or Diners Club Cards. There fore of one wants to travel, one needs to have Amex or PP cards. So this PP card is a boon in those situations. 🙂

    Reply
    1. Siddharth Post author

      True that. I’ve been to that lounge and is the only place where i had no other option other than PP card 🙂
      Hopefully Diners will get added soon.

      Reply
      1. Arpit

        Well i got access to the the same lounge though my ICICI visa coral debit card recently. However the interesting thing that i noticed is they are accepting only visa card issued by ICICI bank. I saw 3-4 people with visa card of other banks were refused entry to the lounge.

        Reply
        1. Siddharth Post author

          Yes, it seems ICICI Visa has some special privileges which others don’t.

          Reply
    2. A.Sundaram

      Recently I checked with GVK lounge in Mumbai whether I can have access to the lounge through my Priority Pass(issued on Yes Bank Exclusive Credit Card) but was told not possible-I was travelling Economy class to Tirupathi from Mumbai. Is access to GVK lounge ONLY for Business class travellers?-thanks in advance for your clarification.

      Reply
    3. Sumeet Gupta

      Please guide me if rupay credit or debit works there or not, I may be catching a flight from t2 very soon.

      Reply
  2. Mayank

    Hey Siddharth,

    I recently got my Diners premium, however I have not got priority pass with the kit. Is Diners premium eligible for complimentary priority pass?

    Reply
    1. Siddharth Post author

      Mayank, Diner’s card itself can be used for Lounge access.

      Reply
    2. k dinesh shetty

      I got my dinners club card ,how to get priority pass?

      Reply
      1. Ankur

        as Sid mentioned in above comment, diners doesn’t require priority pass and its used itself.

        Reply
  3. Gagan

    Just some info for sharing basis my personal experience today.

    HDFC Customer Care acts clueless when you ask them details regarding Priority Pass like usage so far etc and will direct you to Priority Pass.

    But I have got confirmation from Priority Pass as following: “Any and all details are held with your financial institute that provided you the card.”

    Hence if you call HDFC CC and they re-direct to Priority Pass just tell them that “No, you only have to get me details. Priority Pass has no info”. Finally they will take request and will get info for you which needs to be checked after few days over phone.

    PS: HDFC doesn’t have any toll-free no. for Customer Care. Or is some hidden no. available?

    Reply
    1. Siddharth Post author

      HDFC doesnt have any Toll free no. But they have local mobile numbers for each state.

      Reply
    2. A Sarkar

      customerservices.cards[at]hdfcbank[dot]com
      You should get a response from above email id for your concerns

      Reply
  4. Dhanush

    Hi.
    I and my wife have priority passes from regalia card that I have. Wife s card is an add on card.
    Can both of us enter the same lounge using priority pass on a single day. This is for international lounge visit

    Reply
        1. Dhara Patwa

          I have a Mexican platinum travel card. I ll be visiting Singapore next month. My card has priority pass membership. So do I have to pay $27 to access the lounge or will it be free of cost?

          Reply
  5. vishal

    my priority pass card has an expiry of 11/2017 and i have used this card not even once. Will my PP card be automatically renewed or do i have to renew it myself for further use

    thanks

    Reply
  6. NP Singh

    I have priority pass with validity date in future, I mean it is valid as on date. Is it require any sort of activation or registration before first use.

    Reply
  7. Mohak

    Hey Sidharth,
    How many free visits are available on HDFC Diners Club Premium card?
    Also, Can i go to airport lounge with this card without booking a flight.(just for free food) :p

    Reply
    1. Siddharth Post author

      Mohak,
      You’re allowed inside the Airport only with Valid ticket. hence not possible.
      Its unlimited within India. And i think its 3 free access internationally.

      Reply
  8. Gagan

    Priority Pass complimentary visits with Regalia Card are going to be reduced to 6 nos. per year (from current 12 nos. per year) effectively Jan’17.

    Just got this info from Customer Care.

    Reply
  9. Priyanka

    How to check how many lounge access i have used an how many are left ?? Can you provide me any number to reach or any link to check ??

    Reply
    1. Siddharth Post author

      Priyanka,
      Ask customer service team, You’ll get reply back in a week time with the numbers.

      Reply
      1. Priyanka

        Thank you for replying. Could you please let me know which customer service team should i need to contact. The HDFC Phone Banking Team or Priority Pass Team or HDFC Regalia Travel Team. I appreciate if you can provide the contact number
        .

        Reply
        1. Gagan

          Hi Priyanka,

          Completely agree. I shared same in earlier comment of mine.

          Best is to drop an email to Talktous[at]hdfcbank[dot]com and ask for details. It will take time but will work.

          Reply
  10. Naser

    I got a “priority pass” card along with my Regalia welcome kit. I would like to know how many lounge accesses I have left in the year and how I can get this checked.
    I have gotten in touch with both HDFC as well as priority pass to get these details without any success. Each seems to think that the other should be able to answer this query.
    Please decide between yourselves and let me know how many more complementary lounge visits are left for me and how do I get this checked.
    I have been struggling to get this information which should be obvious for quite some time now.

    Reply
    1. Gagan

      Hi Naser,

      I had same experience. But I trust Priority Pass who mentioned over email that HDFC will know these details better.

      After my experience, the advice is to to drop an email to Talktous[at]hdfcbank[dot]com and ask for details. It will take time but will eventually work.

      FYI, Priority Pass complimentary visits with Regalia Card are going to be reduced to 6 nos. per year (from current 12 nos. per year) effectively Jan’17. This is recent confirmation from HDFC

      Reply
  11. Ravin

    Hi
    This is Ravin….need a info for regalia PP, as m travelling overseas from Del international terminal n there is a halt of 10 hours, do lounge people will charge for my 10hrs stay n for food ?? If yes what are the charges if u can guide..
    Thanks

    Reply
  12. Harshal Shah

    Hii.. I Have a priority pass.. How many person allow with me in 1 PP ??

    Reply
      1. Sulabh Gupta

        Actually, I was allowed along with my wife in Hyd Domestic Departure terminal on 1PP. No charges.

        Reply
        1. Siddharth Post author

          Cool, some of them are able to as well, but i’m unable to replicate this somehow.

          Reply
  13. Siddhant Dogra

    Hi Sid,

    I got my Regalia First CC delivered today, I’m travelling to DXB in a week, can I show my CC at the lounge to gain free access or do I need to get myself a PP?

    Thanks,
    Sid

    Reply
  14. r prasanna

    Sir,
    I recently got my HDFC regalia card. But I did not receive any separate Priority pass.
    Do I need to apply separately?

    Reply
      1. Lakhan Inani

        Hello Sir !
        I have just received my regalia first credit card but I did not Recieve priority pass with the Envelope ..What shall i do ? Is it a Mistake or I have to do transactions first ? What is the Procedure for Getting PP sir ?

        Reply
    1. Sumit

      You would receive an sms mentioning that you are eligible for applying for PP. The sms would have a link. You can apply on that link. Keep your CC handy for applying on the link provided. Please expect your PP with 15 days after applying.

      Reply
  15. Sumit

    Hi,

    I have received my PP with HDFC Regalia. Just wanted to know if I need PP for access to domestic lounges or just presenting my Regalia would suffice.

    T&C says there are 2 complementary access to domestic lounges per quarter. Will my card be charged in case they swipe it to know if my card is eligible? ( I use Regalia and have not accessed any lounge yet using my CC )

    Reply
    1. Siddharth Post author

      You wont be charged. They just authorise with tiny amount, if failed it means you have no access.

      Reply
      1. Sumit

        Thanks Siddharth.

        Would I need PP for access to domestic lounges or just presenting my Regalia would suffice.

        Reply
        1. Siddharth Post author

          Regalia should be fine. Though depends on MC/Visa lounge limits.

          Reply
  16. Prashant Gupta

    I had applied for the pass via mail. I have 3 add on cards on my regalia card. Got the pass for all the 3. Surprisingly the letter that i received with the add on cards and the priority pass still mentions 12 free visits per year. The pass has been issues for 3 years like mine. Thats good.

    Reply
  17. Raj Sinha

    Just visited HDFC bank where I have good relationship to negotiate for a Diners Club Black card. I went with an intention to negotiate for annual fee waiver too. Too ambitious, I know.. ?

    I offered to open a new saving account and convert it into my salaries account. I offered them to open a FD for whatever amount they say. I also told them that I am not interested in a high credit limit. Even a 50k to 1lakh limit would do, as I just need the card for unlimited lounge access and for points. Although they were really interested in getting me to open an FD with them, they checked with the credit card department if by someone’s approval I can be given this card as an exception. ?

    The CC dept told that there was no way this was possible. The salary limits they look for are –
    1. Diners Club Black – 1.75 lakhs per month take home
    2. Regalia – 1.25 lakhs per month take home
    3. Regalia First – 60k per month take home

    I was eligible for Regalia First only, but hey atleast I tried.. ?

    Reply
    1. Siddharth Post author

      Lol that’s a good try. Thanks for sharing your experience 🙂

      Reply
  18. Sumit

    My PP has a validity of 3 years with 12 complementary visits for an year. Will those complementary visits lapse in an year from card set up date or it is valid for a span of 3 years till the validity of PP?

    Reply
  19. Manav

    Are kids below twelve years charged for the international lounge entries

    Reply
    1. Siddharth Post author

      It depends on respective lounge terms. Pls contact the lounge.

      Reply
    2. Ajinkya

      Hi Siddharth, I have recently got an approval for the upgrade of my 2 year old Regalia to Infinia. As part of the process the Regalia card need to be closed first and the Infinia card is applied as a fresh application. I am half way through this process meaning Regalia Card is closed and Infinia card ia applied but it shall take a week or so for its receipt. Amidst all this I have to travel outside India this coming week. Will the PP issued with Regalia card still work or with the CC Closure even thay would be indirectly closed? Expiry date for the PP is around 2021. Please advice.

      Reply
  20. Rahul Kashyap

    I think PP along with Regalia has been stopped for domestic lounge access. Only international allowed now

    Reply
  21. Kapil Khurana

    Hi Sid

    Lounge access in international departure of IGI T3 / intl Mumbai T2 etc are counted as domestic lounges or international? I mean, will my hdfc regalia PP be chargeable there or free?

    Reply
    1. Siddharth Post author

      Any lounge within India is “domestic”, including the lounges in airports with Intl Departure.

      Reply
        1. Shaibal Chakrabarty

          Siddharth is correct. I just got a shock bill of Rs 4700 for my “international” lounge at Bangalore Airport. 4 months after travel. I had NO idea it was chargable – they NEVER told me! and they charged me. that is just ridiculous. looking to cancel the card….dont think this awful customer service.

          Reply
      1. Jigar Chheda

        Hi, I have used my PP at Mumbai t2 recently and also used add on by my wife seperately , for our international travel and it gave us free access even on domestic.

        I havent been charged yet.

        So will this access be charges as International or Domestic on my PP privilege of 6 Internation and 12 Domestic using CC (VISA/Mastercard)

        Reply
  22. Prashant Gupta

    Thas sad i just got addon pp made. Do add on credit cards also get visa lounge access like primary. No i have to get black. Will apply in april when i complete 6 months with regalia. In 6 months i have done spends worth around 4l. What are the chances.

    Reply
  23. Prashant Gupta

    When can i apply again for yes exclusive, i applied in dec 2016

    Reply
    1. Siddharth Post author

      6 months is the cooling period in most banks. This is because they can’t pull your CIBIL more frequently.

      Reply
  24. Jacob

    Hello, I have a query on the lines of what Prashant Gupta commented on March 2, 2017. Though the HDFC website says ‘jointly’ 6 visits, which I assume to mean a total of 6 including for add-on cards, the Priority Pass Card Number for each add-on is different and each PP letter says 6 (one mentioned 12) visits per year. So I’m confused whether it is 6 each or a total of 6 per year?

    Reply
    1. Siddharth Post author

      Its just 6 Visits now (earlier 12) and is shared across Add-on cards.

      Reply
      1. Jacob

        Oh Wow! That’s bad. Even the earlier 12 visits was acceptable.
        For a family (Primary + 3 Add-ons (the max allowed)) to go on ONE trip abroad. you would need 8 visits, so 6 is pretty low. Why would they allow add-ons access to PP lounges, and then restrict it so they couldn’t even use it? Who even makes these decisions??

        Reply
  25. Amit Paul

    Hello Siddharth,

    Hope you are doing well! Your write-ups on CC are very informative. I too have a couple of queries, and was hoping you could help me.

    I have a PP membership that came along with my Regallia card in November 2016, and I have not used it yet. I and my wife are planning to travel to Zurich in June this year, and will get a chance to visit the lounge in Muscat twice, and once in Zurich. I will soon apply for a add-on card, so that she too can reap the benefits. So for the two of us, two visits in Muscat, and one in Zurich adds on to 6 visits in total, exactly the number allowed by Regallia.

    My question is
    a) for an add-on Regallia card, do I have to separately apply for a PP for her? I already have my PP.
    b) Very importantly, since my card was issued in the previous calendar year i.e. 2016, and I have not used the PP to access any lounge, will the benefit be carried forward? If it does, I will have 6+6= 12 visits in my kitty.
    c) Does the free 6 visits per year also include domestic lounges?

    Regards,

    Amit Paul

    Reply
    1. Amit Paul

      I just spoke with HDFC Regallia customer care, and here are the responses:

      a) Please check with the HDFC Bank card division
      b) No carry forward
      c) 6 visits per year for international lounges + 2 visits per quarter to domestic lounges

      Reply
      1. shubhro

        Hello amit!!!
        so did you avail those 6 visits entitled on the regalia card to the lounges on your visit to zurich? Can 6 visits be availed in one itenary or is there a per quarter limit for international lounge access. I know that such a limit of 2 / quarter exists for domestic lounge access .

        Reply
    2. Siddharth Post author

      a) yes
      Hope rest are cleared with Bank 🙂

      Reply
  26. Sakthi

    Hi. I used my pp card (which i got along with my regalia, a year back) in Kolkata Airport International lounge on mar 28th and in domestic lounge on apr1st. I took my cousin with me. Each time the reception person swiped my card and gave me a slip in which it was just mentioned as 2 users. There was no charge levied at that time. I got my credit card bill today (apr 7th) and there was no mention about the lounge visit charges in it. Does this mean the lounge visits are completely free? I thought i had to pay for my cousin. Do u think the charges will be added in next month’s bill?

    Reply
    1. Siddharth Post author

      With effect from 1st Mar’2017, All domestic visits through Priority Pass will be chargeable at the rate of $27*
      So you’ll likely be charged for both. Though, no one knows how/when HDFC makes their rules actually live.
      So keep us updated after checking your statement in a week.

      Reply
  27. Saurav

    Hi,
    My regalia card is now blocked but priority pass is having validity till 07/2018. Premium Plaza Lounge checked my pp and allowed me. But I am not sure if it will be charged by bank. PP did not charge any.

    I have more travel in coming 15 days. Your comment/suggestions (in case u have fair idea) will be helpful.

    Reply
    1. Siddharth Post author

      They can’t charge bank. But no idea how HDFC has set up PP thing internally in such cases.

      Reply
  28. thomas

    priority pass has a system whereby they can directly charge the credit card its linked to. the lounge staff have no clue about the services. in fact even bank people are confused but the site clearly says it will be chargeable domestic.

    Reply
  29. Karan

    What is the PP limit for Regalia First calendar year and if for e.g. there are 8 visits in a year can i utilize all the visits within 10 days or is there a CAP?

    Reply
  30. Karan

    Also, i am an add on member on HDFC regalia first, can i apply for PP add on and share the limits with my primary card member? If yes, please let me know easiest procedure and how long would the card take to reach me? Also while swiping PP @ Suvarnabhumi airport will i be prompted for any PIN like we have to update while swiping our CC? Appreciate your help guys.

    Reply
  31. s.varatharajan.

    sir,
    i am using hdfc regalia credit card for the last two months.
    as per the information (sms) i am eligible for priority pass and airport lounge facility.
    for activating the above what i have to do further.
    kindly give the details.

    Reply
  32. Naitik Aya

    Hi there
    I just got a HDFC religa First
    could you please assist me how to go about for getting a priority pass for lounge access
    Thanks

    Reply
  33. MD Umar Farooque

    Hi Siddharth,
    I need some help.
    I have a dinner’s Club CC with PP Card.Last week, I was travelling and I tried using my PP Card but it didn’t work.Their system didn’t accept the card.

    Yes, I am going to try again with my Dinner’s Club Credit Card but I want to ask you that is it going to be chargeable if use it in Domestic or International Airports?
    And How many visits are allowed with this Card?

    Reply
  34. Sakthi

    Hi Sid. This is Sakthi who added a comment on apr7th about pp with regalia. You asked me to update about the charges in a week.. I was just waiting for the charges to get reflected in my credit card unbilled transactions.. But it was not showing up.. Today i got next month’s bill also.. Again no mention about lounge charges.
    Not sure what is happening.. But what u said is what mentioned in hdfc and pp websites also, so i was expecting the charges. May be the regalia cards issued after March are only chargeable for domestic. Or may be lounge goofed up and missed to update my usage 😀 or may be it ll be reflecting in any of the upcoming bills..

    Reply
    1. Siddharth Post author

      Its unlikely to show up in next bills, so no worries. Maybe they’re relaxing the rules a bit for sometime.

      Reply
  35. Deepak verma

    Hi Sir,

    As per above article now onward 1 March 17, PP is no more valid in domestic lounge as free entry. Do we need to pay even for 6 visit which was free as per calender days.

    Reply
  36. Rajeev

    As per HDFC, On Regalia first, the customer will be eligible for only 3 complimentary lounge visits in a year.

    Reply
  37. Keyur

    Regalia First now has 3 international lounge accesses free.

    Reply
  38. Anuj Karwa

    Update from HDFC: The free PP visits resets every calender year rather than from date of validity

    “Your HDFC Bank Regalia Credit Card is your ideal travel companion, which provides you a complimentary Priority Pass Membership that allows you access to 1000+ airport lounges globally. Priority Pass offers 6 complimentary International Lounge (outside India) access per calendar year for a Regalia Cardmember. On Regalia First, the customer is offered 3 complimentary International Lounge (outside India) access per calendar year.”

    Reply
    1. Siddharth Post author

      Looks like “calendar year” is the latest tweak added to PP. Thanks for sharing.

      Reply
  39. Dibyaroop Ghosh

    I used the PP card at Kolkata airport on 10th May 2017. Today I stumbled upon the information that from Mar 2017 all domestic visits are chargeable…….Its linked to my HDFC Regalia credit card…..my statement date is 5th of every month…..so i was checking the unbilled transaction post the 5th May 2017 statement but i couldn’t find any transactions yet…..there are transactions for 5th, 6th and then 12th, 14th, 16th……no transactions yet for 10th May but i’m apprehensive that they might charge. Why do the banks do not intimate such changes to the credit card holders….$27 is not a small amount and both me and my wife are PP card holders so its $54 for both of us…..can such charges be disputed? Is it the card holders duty to check the banks website for changes in policies….just a thought

    Reply
    1. Dibyaroop Ghosh

      Also if HDFC has some logic to link the regalia card lounge access to the PP lounge access….the regalia card website states “As an HDFC Regalia/Regalia First VISA credit card holder, you get 2 complimentary access per quarter to a range of domestic lounges. To avail of this offer, you should hold a valid HDFC Regalia/Regalia First VISA credit card.” I’m hoping that they set off the PP lounge access against the above clause

      Reply
      1. Santosh

        Hi Sir , I have used the PP in domestic airport unknowingly, the executive did not consider the my HDFC card , instead they allowed me for PP , where I took my family including me 2 adults 2 kids , where they have charged for the transactions ,please help me how I get the reversal

        Reply
    2. Siddharth Post author

      You’re more likely not to be charged. You can’t obviously dispute & win the case as priority pass is issued with their proper terms & conditions.

      Reply
      1. Dibyaroop Ghosh

        Hi,
        was reading thru the terms and conditions which goes like “1) A per visit charge of $27* will be applicable for any accompanying/additional guests
        2) With effect from 1st Mar’2017, All domestic visits and also 7th International visit for both primary card holder & Add-on card holder through Priority Pass will be chargeable at the rate of $27*
        3) These charges will be billed on your subsequent statement within 60 days of date of visit. Currency conversion rate is applicable as on the date of settlement”
        I used my PP on 10th may 2017……so ideally 60 days would be 10th July 2017…..however my statement date is 5th of every month and payment due date is 25th of the same month……so after 10th May, it did not reflect on my 5th June statement….no i need to see if it reflects on my 5th jul statement…..my unblilled transactions till 14th Jun 2017 does not reflect the usage charges as well

        Reply
        1. Satyendra

          Hi Mr. Gosh,

          We’re u charged $54? I too have the same situation. My wife unknowingly used PP Card instead of credit card.

          Waiting for ur reply.

          Reply
      2. Urluck

        How we can know how many free international visits available on PP From Hdfc Regalia ? Is there any way we can know the used number of visits in a year ?? Or w need to remember it ourselves ?

        Reply
        1. Siddharth Post author

          We got to keep a track of it ourselves. Or get the number after an escalation.

          Reply
  40. manoj padmanaban

    I tried using my HDFC regalia card in the international airport lounge and they said the service for master card has been revoked. I used it a week before and it was active. Then I used my priority pass and they got me in but they were not sure whether its chargeable or not. I called HDFC and they had no clue regarding my priority pass credits. I am not sure how many free visits i have. I logged in to priority pass website with my credentials and it also has no info on my balance etc.
    The only option I am left with is to call HK/London/US priority pass numbers.
    can you please throw some light why regalia master card is no more accepted for free lounge access and how to check my priority pass credits.

    Reply
    1. Siddharth Post author

      International airport lounge outside India? Indian MC was never accepted there before too!

      Reply
      1. manoj padmanaban

        I used the MC card in Chennai international airport lounge

        Reply
  41. Abhinandan

    I didn’t receive a PP card in the Regalia kit received today? Do I have to request it? How?

    Reply
    1. NISHANT GUPTA

      You will receive Priority Pass once you complete 4 transactions within 90 days of card issuance date. As soon as you do 4th transaction your priority pass application will be submitted automatically and then card would be dispatched to you.

      Reply
  42. Abhinandan

    Also I don’t see any mention of Taj Epicure membership information anywhere too. Are these features no more available?

    Reply
  43. Abhishek

    W.e.f 25 May 2017, I think HDFC regalia priority pass lounge visits are chargeable as $27. SO basically there are no more free lounge visits? Please confirm. Thanks

    Reply
    1. Dibyaroop Ghosh

      good if its 25th may 2017 but HDFCbank website says 1st march 2017…where did you get this date from?

      Reply
  44. Shikhar Varma

    Hi
    I received the PP along with my Regalia card last year. However, I lost my CC and got it reissued.
    Will my PP be still valid or is it also gets blocked ?
    PP validity is till 2019
    On a side not I have enjoyed using PP at both domestic and international lounges and it was a pleasure. Sad to hear that not only the complimentary visits have been reduced , it is now become chargeable for Domestic usage.

    Reply
  45. Jayakumar

    Hi,
    I had a nice Experience using Priority Pass Card offered by HDFC when I took their Regalia Credit Card.
    I felt this is a true Value for frequent travelling Customers.

    I’m now planning to take one more add-on.

    Reply
  46. Vin

    I have a regalia first credit card and also an ad-on for my wife. When I get the PP for myself and my wife, will there be 3 complimentary international lounge access per year for both of us(i.e 6 visits) or 3 visits has to be shared between both of us?

    Also when they say international lounge, I am assuming the T3 international lounge will require PP access and T3 domestic lounge will require the normal visa regalia first card for access?

    Thanks

    Reply
    1. Anuj Karwa

      You and ur wife together have to share 3 complementary lounge access.

      Also, lounge in international terminal is considered domestic and is covered by visa/mastercard lounge program.

      International lounges over here means lounge access outside india.

      Reply
  47. Swanidhi

    Are the lounge access revoked for AllMiles too? I am about to travel to the States soon and would like to know if could use the card to avail free lounge access.

    Reply
  48. Francisco

    Hello Siddharth,

    Thank you for the article.

    I requested a Regalia MasterCard in order to get a PP. I got my Credit Card today. Can you tell me if I will get the PP mailed to my address right away? I read that PP is on request, and a number of transactions with the credit card must be done before requesting the PP card.

    Thanks in advance

    Reply
    1. Prashant Gupta

      You need to do 4 transactions before applying for a pp.

      Reply
      1. Francisco

        Hello Prashant. I already did 4 transactions the very first day and a few more the following days but nothing happened.

        Any input is much appreciated.

        Thank you.

        Reply
  49. Prashant Gupta

    Wait for the statement to be generated. Otherwise if you are in a hurry write and call the customer care asking them to send a link to apply for priority pass.

    Reply
  50. Akash

    Is it necessary to have a Priority Pass from HDFC to get complimentary Airport Lounge Access or I can have one with my normal Regalia First Credit card as well ?

    Reply
  51. varun jain

    I recectly received HDFC Regalia credit card. Customer executive told me that I can swipe my card for domestic lounge access whereas for International lounge, I will require priority pass. Is it true?
    Recently I used this card to access international lounge without any hassle whereas could not use it at domestic airport.

    Reply
  52. n srinivas

    I and my wife (add on card) have regalia first visa signature credit cards and also i have p p . we are going to delhi next week Can both of us enter the domestic lounge using free off cost .

    Reply
  53. rahul kumar

    can anyone tell me what is calendar year. consider ..for hdfc regalia
    jan – dec
    april- march

    Reply
  54. Srinath

    Hi, can anyone tell on how to apply for add on card holder for priority pass card. Should my spouse be added as add on card holder in my credit card as well ?

    Thanks

    Reply
  55. Sampad mishra

    I was able to swipe my PP card of hdfc regalia card, twice within one minute, how is that possible? So I was able to get my friend enter too. Don’t know if they will charge it, if they, then I will surely dispute it.

    Reply
  56. devcendra

    I have my HDFC Regalia card.Complete 4 Transations.I have not received PP.Can I use International Priority lounge
    without pp.I have only HDFC Ragalia Credit card?

    Reply
    1. Aman

      Wait for your 1st statement. They will sms/ email you within a week from thst.

      Reply
  57. devendra

    I have HDFC Regalia Credit card.and also Priority pass.But I have only HDFC CC with me in Travelling.I don’t have PP with me.Can I be allowed in Airport Lounge without PP?Can I can show only Creditcard?

    Reply
  58. Senthil

    Hi Siddharth ,

    I got Hdfc regalia first cc and PP card in January 2017.. I have not used PP as of now . Pls confirm how many free visits with my PP as some one says 3 and other 4 visits per year , so I’m not sure about which is correct . Also I would like to know , is this calendar year that means jan to December every year ? Or PP card issue date to exact date of next year? One more query all my unused visits will carry forward to next year ?

    Thanks for your help

    Regards
    Senthil

    Reply
  59. Rajat

    Hi Guys,

    Don’t use your PP card in domestic lounges, I used it 3 times mitakenly as they were not accepting other cards and you won’t believe I have been charged approx 5500 rupees (27$+taxes per visit) for these visits by bank.

    Reply
  60. Vinay

    Hi,
    How many add on cards we can have for HDFC Regelia First CC and for all can i apply for PP upon completion of 4 transactions on all 4 Add-on cards.

    Reply
  61. Archit Sood

    I used my pp card in Bangalore domestic lounge..
    Earlier it was not chargeable but they have charged 1800 rs for a visit..
    My question is if I use my hdfc regalia first credit card what charges are there ??

    Reply
  62. jitendra saraogi

    i have got 2 add on cards for hdfc regalia.
    can i ask for separate priority passes for same?
    further card no. is same on all cards with different names.
    will it matter or counted if regalia cards are used at domestic lounges?
    please confirm and advise.
    thanks in advance.

    Reply
  63. Kunal

    Hi I have ICICI rubyx debit card with Visa signature. Can i use it in international lounges around the world or just domestic lounges. And i have HDFC times credit card how can i go for priority pass. Thanks

    Reply
  64. ICICI Bank Care

    Dear Customer(Kunal),

    We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a41xkj_aacd) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team

    Reply
  65. Abraham

    When I called Hdfc customer care they informed me that I can take my family along with me to get international lounge for free of cost with one pp is that true?

    Reply
    1. Praveen Kumar

      Hi Vijit Jain,
      Is it 3 times for domestic lounge? Is it for a quarter or for a year? Also, would help if you can tell if add on card and primary cad holders can utilise the benefits simultaneously.

      Reply
  66. janak singh

    Hi,
    i got hdfc bank priority pass on regalia first credit card in dec 2017 and i used this in dec 2017 once time on international lounge with + 2 members and i want to confirm the no of visits are counted from jan to dec only or any time limit.and can i use this with other family members or not .

    Reply
  67. Ritesh

    Hi Siddharth.

    I have a PP card issued on HDFC Regalia first. I understand that visits to domestic lounge is chargeable whereas visit to international lounge is free up to permissible limit. Hence I used PP at Mumbai international lounge in T2 when I had an international flight .
    However I received a message from HDFC last week clearly stating, usage at all airport lounges in India is chargeable.
    Could you help me clear my doubt?

    Regards,
    Ritesh

    Reply
    1. Siddharth Post author

      International means: Lounges located outside India. (not international dep. lounges in India)
      That’s how it works. Hence you’ll be charged for the same.

      Reply
  68. Anuj Karwa

    To know about your lounge access history

    Please write a mail to [email protected]. Please provide name, complete 18 digit Priority Pass number and state that PP Membership is via HDFC Bank program. If there is more than 1 Priority Pass number (belonging to add on PP holders), then please provide all the PP Numbers.

    Reply
  69. Kunal

    What does complimentary visits per year mean? Financial Year or Calendar Year.

    I exhausted my 6 visits in June 2017. Has my free visit cycle been reset?

    Reply
  70. THRISHUL H

    should i need to carry priority pass or just credit card is enough?

    Reply
  71. Jitesh

    Hello,

    I recently got my Regalia CC. Please advise if I need to apply for PP separately as there was no PP with the Kit?
    Also, please advise if all the domestic visit for Primary card holder are chargeable ($27). My relationship manager told me for Primary card holder certain number of domestic visits are free?

    Reply
  72. Jeet

    I have a Diners Black card and I want to access the Aviserv Lounge in the Mumbai T2 arrivals area. The lounge is included in Priority Pass but I wasn’t able to see it in the Diners lounge list. Is it that all Priority Pass lounges are automatically included in the Diners Black network? Or will I not be able to access the lounge? I don’t have a Priority Pass.

    Reply
  73. Prashant Gupta

    The lounge list all over the world is given on the diners club website. It has nothing to do with priority pass.

    Reply
  74. vyom aggarwal aggarwal

    I have a priority pass via hdfc regalia. Got it converted to diners premium in Jan 2017, and then to black in September 2017. The PP has a validity of june 2018 and despite of my regalia account getting closed, it still works to date

    Reply
  75. Nidhi

    Hi, I have recieved the HDFC diner club miles internation card but not received the Priority Pass with it. Do i need the card for quick access in security check?

    Reply
    1. Sharathkumar Anbu

      Diners Club card doesn’t have separate priority pass for lounge access. Diners card itself will serve you for lounge access any where in the world.

      For Diners Club Miles, You can access any lounges accessible with Diners card up to 6 times in a year.

      Reply
  76. Govind

    My HDFC PP is about expire. How do i renew the card. I have a Regalia cc.
    I am unable to reach HDFC bank customer service.

    Reply
  77. Anitha

    Hi
    I had an extremely bitter experience with HDFC credit card. They themselves called and said I was eligible for an upgrade from Solitaire to Regalia First. Tempted by the benefits of regalia first I went for it a month and half before a foreign travel. Firstly, they processed my application 20 days after I had applied, second after the card arrived with a lot of drama, they said I cannot apply for priority pass. No reasons were given. Then I called the next day, and was told I was eligible after all. Third, till date I have not received the priority pass card. I was not provided with any reference number to follow up with. When asked during the call, I was told it will come as sms to my phone. The branch people have been of no help at all. Everytime I go, I am told my application is still being processed.

    Any suggestions as to where/what to approach with this grievance would be greatly appreciated.
    Thank you
    ag

    Reply
    1. Shailesh

      You have to make 3-4 transactions through the card and after the generation of first month’s statement, you just call up the customer care service and request them for Priority Pass card which they will accept straightway and the card will reach you in about 4-5 days. This was the procedure in my case and could kindly be confirmed by the experts here.

      Reply
  78. Mouli

    You will receive the PP only after completing 4 transactions and after the first statement generation.
    Sometime after completing 4 transactions if you email and reach the CC they will issue before statement generation also

    Reply
  79. Sumedh Kakde

    For how long the membership is valid? Can we get PP renewed without any charge after expiry? SBI PRIME has 2 year membership of PP. You can only avail that once. After your PP is expired, you have to renew membership by paying $99 fees.

    Reply
  80. Kiran

    VISIT FEE INCREASE OCTOBER 1ST

    Hi Kiran,

    On the 1st October 2018 we will be increasing the fee for chargeable lounge visits to US$32 per visit per person. Any complimentary visits included as a part of your membership will not be affected by this fee increase.

    It has been over 10 years since we have increased our visit fees and during this time we have done all we can to absorb the rising costs of providing airport lounge access to our Members. We have unfortunately reached the point where we need to make an adjustment to our prices to maintain the quality offering of Priority Pass.

    During these past 10 years, we have been committed to growing our network and bringing our Members the best global airport lounge access program. We are proud that our Members can now access over 1200 lounges worldwide, as well as the recently introduced dining, spa and relaxation experiences which are supported by a 24×7 multilingual Membership Services team. Our latest Priority Pass app was developed to respond to the evolving needs of travelers around the world, using leading edge technology to enhance our Members’ travel experiences.

    Raising our fees ensures we can maintain the quality offering of Priority Pass and continue to invest in both the growth of offerings available to Members (we’ve some exciting announcements to make soon!) and the quality experience offered. Should you have any queries, you can find answers to most questions in our online FAQ section.

    Reply
  81. Mickey

    Is the Priority Pass given with Regalia First valid as as long as Regalia Card is active?

    Apparently the PP given with SBI Prime is valid only 2 years. Is it same with HDFC?

    Reply
    1. Malavkumar Patel

      Priority Pass has it’s own expiry date, You can check it on priority pass card.

      Reply
  82. Mickey

    Sid, need your thoughts on this 😁

    I’ve got my PP issued in September with Regalia First.

    Does this mean I can use the International lounge access 3 times till Dec 31?

    And then the limit will reset to 3 more in January 2019??

    Is this correct?

    Reply
  83. Mayank

    I hold HDFC regalia Credit Card and priority pass membership that cam e along with it. I want to apply for add-on card for my wife and also avail add-on priority pass membership for her. I dont know how to do the process and how should I initiate the same. HDFC CC customer care also does not respond for the same. Do you know anyway through which i can do the same.

    Reply
  84. Shaibal Chakrabarty

    Hello: I just noticed 2 charges on my HDFC credit card for lounge access in Bangalore for INR 2350 each. Totaling to INR 4700. I do not know what other charges are lurking within. I have not used the card for 4 months. The last time it was used – I had lounges in bangalore, thailand, cambodia, thailand and bangalore. is this a valid charge? Can you explain why I was charged? Awaiting response from HDFC credit card, because regalia customer service apparently takes care of travel disputes only. Ridiculous. and this is a warning for others to check your personal credit card statements.

    what is the best way to dispute? i am traveling internationally and not using this card at all. thank you.

    Reply
    1. Sharathkumar Anbu

      Did you use your priority pass in India?

      If yes, you will be charged 27 USD per visit. This has been written in their website. People get SMS alerts as well. For lounges within India, you need to use the Regalia card directly which will charge Rs. 2 for Lounge validation (Visa card) whereas for Master card they will charge Rs. 25 and reverse the charge.

      Reply
  85. Tom C

    “Priority Pass issued by HDFC is now chargeable ($27) for Domestic Lounge Access. You can now use them only to access international (out of India) lounges. ” – Is this applicable to Infinia as Well?

    Reply
  86. Mrinal T

    just an update : the TFS lounges in mumbai are offering walk in customers @ 750(T1)/900(T2) + gst …. wouldnt it be more economical to talk your companions as walk in customers rather than pay guest fees of PP of $27 ?

    Reply
    1. Mrinal T

      PP just raised their guest fees to USD 32+tax per visit…. saw it on their official website , though no official communication from any of the banks

      Reply
  87. Varuna Chaudhary

    Hello all, I had applied for priority pass on my hdfc regalia and add on card last month, but haven’t heard back from them. What should I do to accelerate the process. Please guide asap as I need it for an upcoming family foreign trip.

    Thnks

    Reply
  88. Mickey

    Does the Priority Pass need to be validated or registered in the priority pass website?

    Or should we just sign at the back and start using it?

    Reply
  89. Akhilesh Chokhani

    Hi Sid,

    I have been reading your article regarding Credit Card and Lounge Access. Thanks for these articles really informative. Also the Q&A in comment sections are very informative.

    Thanks
    Keep up the good work

    Reply
    1. Sumeet Gupta

      He really is too generous giving such valuable inputs, today I visited HDFC branch, and the guy told me there that despite my no account with them, I know a lot more than him about their debit and credit cards.

      Reply
  90. Vivek Raj

    Hi,
    I have a little doubt, and if someone can help me with it, I’ll be thankful for the same.
    I was wondering if there is any “renewal charge” for priority pass given with hdfc bank regalia or regalia first credit card once the PRIORITY PASS expires (Mind you, I’m talking about the expiry of the priority pass and not the expiry of the credit card). Is the renewal free of charge and done from the banks end, or is it chargeable and done by priority pass directly?

    Also, what is the usual validity of the priority pass issued with hdfc bank regalia/regalia first credit cards?

    If anyone has any knowledge about this, please shed some light.

    Thanks.

    Reply
    1. Shivi

      Hi Vivek,

      I was wondering if there is any “renewal charge” for priority pass – No, there is none till the time you are holding Regalia /Regalia first card AND these cards issue the PP.

      Also, what is the usual validity of the priority pass issued with hdfc bank regalia/regalia first credit cards – It’s 2, 3 or 5 years depending on the validity of your credit card. PP validity cannot be more than the credit card validity since you got PP as a part of the CC Programme. So once you cancel the card, your PP access will also be void since the PP is linked to the card!

      Reply
  91. S.S.S

    Please guide me
    @Sid, your suggestion will be very helpful

    I hold HDFC diners club miles. I issued a add on card for my parents which has same number , same CVV.
    HDFC Diners club miles has only 6 lounge visits, so can i use that 2-2-2 for me and for my parents at domestic lounge in India using my card and add on card for my parents. I have not received any reply from bank.

    Guys, please guide.

    Reply
  92. Zeeshan omar

    I recently got my new regalia first cc .
    Which says tgat i have 3 free visit in piority pass lounge.
    But i was denied entry to priority pass lounge in kualalampur airport

    Reply
  93. Vishnu Sheth

    I have a HDFC Regalia First credit card. I just payed my 1st month’s statement.
    Could you please guide me as to how am I to apply for my Priority Pass membership?

    P.S: Keep up the good work. I love cardexpert.in!

    Reply
    1. Prashant Gupta

      visit the regalia first page on HDFC bank and apply from there.

      Reply
    2. anudeep

      Do we need to pay or just after 4 transaction i can apply for passes?

      Reply
  94. anudeep

    hi ,

    I have diners club mile card . Can i access international lounge at Kaula lampur with my wife without any cost ?

    Waiting for the response?

    Reply
      1. Sharathkumar Anbu

        Hi,

        With Diners Club Miles card, You get 6 complimentary access which can be used only by yourself. If you have not used it in any domestic lounge and quota still remains, you can definitely swipe it.

        Please note you can take your wife into the lounge with complimentary access. If you swipe just one card, they will add 1 guest to it. Your lounge entry will be free but your wife lounge access will be charged USD 27.

        You can’t add use add on card of your wife also. It will be charged as well. If you have any other priority pass which has complimentary access you could swipe it to gain access for your wife.

        Reply
      2. Hardik

        @anudeep, you can visit international lounge with club Miles card but your wife can’t as lounge access is only for primary card holder in hdfc club miles card, if you both want to visit lounge i would suggest you guy’s hold hdfc rupay premium debit card or paytm payment bank debit card that will allow you both access a international lounge together !🙂

        Reply
        1. anudeep

          Thanks for the information .
          my main requirement is to get the card for my wife and my parents . we 4 are travelling to Malaysia next month.

          what if my sister apply for regalia first card with add on card for my parents (because her salary fulfill the conditions to apply for the card) ?

          can without her presence , we can use her card at international lounge ?

          my parents use their add on card and my wife can use my sister’s card?

          Waiting for the response?

          Reply
          1. Sharathkumar Anbu

            Hi anudeep,

            The card holder need to be present even if it is swiped for someone else. When I went to Bali with my friend, I have swiped my priority pass for him in KL and Bali airport since I already have Diners Club Black.

            They are ok swiping both the cards but they have scanned only my boarding pass and didn’t even look at my friend boarding pass. So basically the card can be swiped for others only if the Card holder is present.

          2. Prashant Gupta

            Yes your parents can access lounge through it. And most probably your wife too if the lounge people are not strick which i believe should not be an issue in a group.

          3. anudeep

            Thanks guys for quick response .

            Love this site !!

          4. anudeep

            my sister applied for the card with my parents add on card , but didn’t get any message or mail .

            has anyone applied recently ? how long it took to get the card ? Executive told that by 4th you should get the card .

  95. Apurva

    Hi Team ,

    can anyone please let me know , once i get hdfc regalia first card and after doing 4 transactions on the same day , can i apply for the priority passes next day ?

    and how many days it take to get priority passes as well?

    priority passes are necessary for international lounge access?

    Reply
  96. Apurva

    Hi Team ,

    can anyone please let me know , once i get hdfc regalia first card and after doing 4 transactions on the same day , can i apply for the priority passes next day ?

    and how many days it take to get priority passes as well?

    priority passes are necessary for international lounge access?

    Reply
  97. Ravi

    if i have 2 priority pass cards, one primary and one with add-on card, can i use both the card to get free lounge access, at the same time in the same lounge.

    Reply
    1. SG

      Yes, the person who has the name on the card can use it. They will share the quote of visits though.

      Reply
  98. nids

    hi Team,

    i got priority pass today ? do i need any pin to access the lounges?

    Reply
    1. nidhi

      can someone please reply ? i am travelling tomorrow and need the response?

      i got priority pass today ? do i need any pin to access the lounges?

      Reply
        1. nids

          sign on mean ? it will ask my prioritypass.com membership id and password ?

          Reply
          1. MT

            They gave a machine resembling what you see for credit cards , they will swipe your PP card and ask you to sign , give you a receipt and let you enter , dont overthink it , enjoy your lounge experience

          2. SG

            You don’t need anything at all apart from the PP card itself.

  99. nids

    hi Team,

    i got priority pass today ? do i need any pin to access the lounges?

    Reply
    1. Ali

      how many days did it take for your cats to come?
      was it applied thru HDFC?

      Reply
  100. Mickey

    No – you just need the Priority Pass and your Boarding card

    Reply
  101. RS

    I am a HDFC Regalia Card holder. Just wanna know what will happen after my Priority Pass gets expired??? Will HDFC renew it free of cost,(with same no of visits) charge me or it’s one time thing only. I will definitely keep the CC working.

    Reply
    1. Prashant Gupta

      It gets auto renew every year with card renewal…

      Reply
  102. Shenil

    I recently applied for sbi elite card and was informed that sbi elite has just 2 years of free pp with it ..then we have to pay 99$ and get it renewed
    Any one using a sbi elite card can confirm it ?

    Reply
  103. Mickey

    Shenil – that is correct – SBI issues PP for its Elite and Prime cards for 2 years only.

    Reply
  104. Kushal Agrawal

    I recently upgraded to Diners and had regalia because of which i got a priority pass . I has some questions to ask :-

    1.What happens to PP after upgrading to diners CC.
    2. Can i still visit the same lounges as PP using diners visa program.

    Reply
  105. nidhi

    do i need to do 4 transactions on add on card also to get priority passes for primary card and add on card ?

    Reply
  106. Sanjay Mehrotra

    Hi I m Sanjay. I received a Priority pass card along with my HDFC Regalia card, in July 2017. I have not used the Priority pass card till today. My HDFC Card is not active now. Can I still use my Priority pass card at International lounge. My expiry of PP card is July 2020.

    Reply
  107. Taj12

    Hello
    Today I have applied the priority pass through a link leads.hdfcbank.com. It was submitted but no confirmation email or message. Please let me know is it right way or i need to do something else? If its right way please let me know the way to confirm.
    Regards

    Reply
  108. Mickey

    So what does everyone do with their OLD Priority Pass after upgrading the card? Continue using old PP or ask HDFC to issue a new PP linked to the new upgraded card?

    Reply
    1. Pranab

      You needn’t to ask. When I was upgraded Regalia>Infinia, received 4 cards* in single box.
      * Primary and add-on CC & PP (Same card number and CVV).

      Reply
  109. Ankita

    I want to use my Visa hdfc regalia first card to access lounge for my parents. Can I swipe my cc twice to give access to my parents. I haven’t used my any complimentary visit in this calendar year. So I want to use 2 visits for my parents. It should not be chargeable as I am swiping twice and doing 2 RS transaction 2 times?

    Reply
  110. Mickey

    Anyone got any ideas on how to get your teenage kid into the PP lounge abroad? I tried on my add-on PP cards but it didn’t work. They wanted to charge 1 guest fee. Not sure if any Bank will issue a PP in a kids name..

    Reply
  111. Balkrishna Badiger

    Hello Siddharth,
    Its nice post about PP card. Recently i have got the PP card from HDFC. SO, i would like to know whether the 3 complimentary lounge access can be used in a single stretch or it has to be used on quarter bases?

    Reply
  112. Raina

    While accessing International Lounge within India (assuming you’re boarding international flight) which card should be used ? Priority Pass or HDFC Regalia Visa/Master card?

    Reply
  113. Chintan

    Does priority pass that comes with regalia cost you when have complimentary visits and you use it within India?
    As terms and conditions clearly says, priority pass visits within India will be charged.

    Reply
  114. Rachit

    hi, if anyone can help me with my query, it would be really helpful.

    i have a priority pass with me as primary member.i got it through hdfc regalia. how can i get an add on prioy pass for my wife. do i need to drop an email or i need to apply add on regalia card and for that regalia card, i need to ask for priority pass.

    looking forward to your answers.

    Reply
    1. Abby

      You first need to get an add on card (Regalia) for your wife and then you can get a priorty pass on that card (Your wifes Regalia card).

      Reply
  115. Krishna Poojary

    Hello,

    I just received my Business Regalia card with Visa Signature as the platform. On checking the domestic lounges list for both VISA & MC it seems there are more lounges on MC platform. Should I switch to MC ? Are there any other benefits switching to MC.

    If someone can enlighten me on PP. I think that the complimentary PP membership provided with Regalia is the Standard 99$ plan (On PP website it is clearly mentioned that Member & Guest visit would be charged 32$ each).
    Now HDFC Regalia portal clearly mentions that I can avail 6 complimentary access to lounges outside India.
    I want to know whether I will be charged or not for using PP outside of India.

    On another note I have a PP membership from Amex Plat. Reserve credit card. I recently used the PP for me and my wife at a lounge (SkyTeam) in Dubai Airport for which I was charged 64$. Now on the Amex portal it is mentioned that I have access to 1200 lounges across the world but need to pay 32$ per person per visit. The membership to PP is complimentary.

    Can someone clear the confusion, if I swipe the PP from HDFC at lounges outside India will I be charged or not ?

    Thank You.

    Reply
    1. Shivi

      You can call up HDFC card customer care & ask mentioning the specific Regalia variant you have.

      Reply
  116. Manav Kukreja

    If I apply for PP from HDFC Regalia Credit Card then I am eligible for 6 lounges access outside India.

    But after getting PP, Can I use Regalia Credit card for complimentary access to airport lounge in India. Because PP is chargeable in India.

    Reply
  117. Prateek

    I had my regalia first upgraded to regalia recently. Does that mean I will be getting a new PP card, or the free lounge access limit will just increase from 3 to 6 on the existing card?

    Reply
    1. Sree

      You have to apply for a new PP just like you did for RF after completing 4 transactions on the new Regalia card.

      Reply
  118. Mohit

    I received my HDFC Infinia card today

    I am confused about the priority pass. Can I use it within India to access domestic lounges or is it only for lounges outside India?

    For Visa Lounges, number of visits for Infinia is restricted to only 4 per quarter which I found very low for the super premium card. There wasnt any limit on the Diners Black card

    Reply
  119. Basant Motlani

    How to apply for regalia first priority pass as connecting customer care is very difficult now. Any email or link.

    Reply
  120. Jam

    Please help

    1. What 4 transactioms are considered valid for priority pass request i received the card today and want to apply for PP ASAP. DO I NEED TO WAIT FOR FIRST billing.

    Retail transactions mean paym topups?

    2. I would travel out of country for a year. Can I update mailing address to someone of friends and they can courier add on card and priority pass?

    Reply
    1. Shimul

      Any 4 transaction within last 60 days.
      Yes paytm will count as well.
      You can update address but consider the risk.

      Reply
  121. Basant kumar

    My regalia card approved on 2nd dec 2020. But rbi stopped hdfc from issuing new credit card. Now they dont ship it now. But card is showing active in internet banking.
    How to make 4 transactions now in 60 days?

    Reply
    1. Shimul

      Any 4 transaction within last 60 days is eligible for PP not within 60 days of card issuance.

      Reply
  122. Mansi Vora

    Solitaire platinum credit card is eligible for priority pass?

    Reply
  123. Lijin

    1. I have a hdfc regalia card and I have 12 airport lounge access left. I am traveling in June. I also have a priority pass card with hdfc with 6 airport lounge access permitted. I am traveling from Hyderabad to Mumbai, how best to use these. I am traveling with my wife.
    I will be accessing lounge for the first time. Kindly suggest.

    Reply
  124. Zaratras

    Hi,
    I have more than 4 transactions in the past 60 days on my Regalia First card. I applied for priority pass from the link provided by HDFC. After applying, I got the response that your application has been submitted. Apart from that I did not get any other confirmation that the application is under processing.
    * I wanted to know if HDFC is still issuing priority passes after the RBI ban?
    * If they are still issuing them, will I get any sort of confirmation that the application is under process?
    * I have mentioned my Bangalore office address as the current address but right now I am in Delhi, can I get it delivered to Delhi?

    Reply
    1. Rajan

      PP are issued by HDFC , only new Credit card customer enrolments are banned by RBI
      U can just send across mail to HDFC CC asking them about update reg. PP
      Yes , u can fill PP form and mention ur Delhi address (along with ID proof of Delhi) and submit the same to nearest HDFC branch

      Reply
  125. Prashant bhushan

    At the arrival lounge (not departure) in Delhi, they accepted Diners but did not accept my visa card. Upon enquiry they said that they only accept dinners, some amex cards and PP. My question is whether the Infinia PP is chargeable, or is it free for domestic?

    Reply
    1. Anuj Jain

      Infinia PP usage is free within and outside India. It is mentioned on HDFC website too. However for Regalia, it is chargeable in India

      -Enjoy unlimited complimentary lounge access at airports within and outside India at 1,000+ airport lounges using Priority Pass.
      -Benefit also available for add on Priority Pass holders.

      Reply
  126. Joseph

    Hi All,
    My PP expired on March 2021. (Mentioned on the PP card)
    The Regalia CC through which I got PP is still active.
    Can I still use the PP this year? (planning on some international travel alter this year) Or do I have to apply for a new PP?

    Reply
  127. Rebanto

    Hi All,
    My PP expired on July 2022. (Mentioned on the PP card)
    The Regalia CC through which I got PP is still active.
    Can I still use the PP this year? (planning on some international travel alter this year) Or do I have to apply for a new PP?

    Reply
  128. Manjiree Sawant

    Does PP card need any activation before use?
    My Husband got a add on HDFC Bank Tata NEUCARD, along with priority pass.
    Today he was travelling to Europe and tried to access Etihad airways’ lounge , they informed that his card is not activated.
    I have asked HDFC bank officer about the same day before and he confirmed that not required to activate the card.
    He face a huge imbursement when He took guest with you and they denied to access the lounge free.

    Can you please guide on whether one need to activate the card or not?

    Reply

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