Bank of Baroda Eterna Credit Card Review

By | October 14, 2020
Bank of Baroda Eterna Credit Card Review

Bank of Baroda which runs credit card business under the entity BOB Financial Solutions Limited (formerly known as Bobcards Limited) recently launched a new premium credit card named Eterna.

It is one of a kind due to its high reward rate on accelerated categories like: Online spends. Here’s everything you need to know about BOB Eterna Credit card,

Joining Fees

Joining FeeINR 2499+GST
Joining Fee WaiverSpend INR 25,000 in 60 days
Welcome Benefit6 Months FitPass Pro
Renewal FeeINR 2499+GST
Renewal Fee WaiverSpend INR 2.5L in 1 yr
EligibilityRs.12L Income p.a.

Rewards

Regular Rewards

  • Travel / Dining / Online / International – 3.75% (max cap: 5000 RP/month)
  • Other Regular spends – 0.75%
  • Point Value: 25Ps/point

3.75% is highest ever we know of for regular online spends on credit cards. So its an amazing move for sure.

Capping of 5000 Bonus points is decent considering other BOB cards.

For ex, with BOB Premier the max. cap on accelerated rewards is 2K/month and for BOB Select its 1K/month.

Milestone Rewards

  • 10,000 RPโ€™s on spending Rs.50,000 within 60 days
  • 20,000 RPโ€™s on spending Rs.5,00,000 in a year
  • Return on spend: 1.5% 

So on spending Rs.5L, you get 1.5% on milestone itself and you may also get points as per regular rewards.

Even if 5L is spend on non-accelerated categories, one can get 2.25% return on spend, which is quite attractive indeed.

And not to forget, these rewards can be transferred to cash credit on statement, so they’re highly valuable.

That of course sounds mind blowing and hope it works the way they promise.

Maximizing Eterna

The sweet spot to maximise the benefit is by spending Rs.41,667 a month (online, Rs.5L a year) doing which you can walk away with 95,000 points (75K+20K) equivalent to Rs.23,750 cashback + first year free + renewal fee waiver ๐Ÿ™‚

Overall its a net 4.75% reward rate on 5L spend, which is generous to see from Bank of Baroda.

Other Benefits

  • Buy-one-get-One Movie benefit: (Paytm). Max Cap: Rs.250 per month
  • Forex markup Fee: 2%+GST
  • Domestic Airport lounge Access: Unlimited (both for primary & add-ons)

Bottom Line

  • Cardexpert Rating: 4.8/5

Its undoubtedly a wonderful premium credit card product for those who know how to make use of it, as 3.75% return is highest ever one can get on regular online spends in India.

However, with the capping of 5K a month on bonus points, it may not suit high spenders. I rather wish they had 10K or higher capping.

Anyway, its really great to see such aggressive products from a public sector bank and this makes me wonder if BOB is planning to take BOB Financial that runs their credit card business for an IPO.

What’s your thoughts on Bank of Baroda going very aggressive with Eterna Credit card? Feel free to share your thoughts in the comments below.

67 thoughts on “Bank of Baroda Eterna Credit Card Review

  1. Balaji

    Will Utility Bills, insurance payments be considered as online or other spends?

    Reply
  2. AAJ

    Any idea on Insurance spends and whatโ€™s cap please? Say we cannot pay 5L on single payment/insurance?
    How to get this card? I donโ€™t have account with BoB, I applied on website, wrote to email ID mentioned, no response for both. Number could not be reached!
    Any idea how to get?

    Reply
    1. Siddharth Post author

      Benefits on Insurance/fuel/wallet spends are always short lived. They will eventually stop once they see high spends, like 5L on single payment.

      Yes, they neither called/responded to my email/sms as well. Branch is the easiest way to get. Fortunately the sales guys are aware of the product.

      Reply
      1. AAJ

        Oh okay, any leads/contact numbers to reach at Bangalore please? Unfortunately do not want to venture out much due to current situation and wfh calls never end ๐Ÿ™
        Luckily you wrote the article, I submitted on their site about 10 days back. Thank you, as always:)

        Reply
      2. Tanmay Lodha

        No, believe me BOBFinancial is not like HDFC etc. They are the most generous credit card company I have personally seen. They will not stop rewards on utility bill payments/fuel/wallet.
        Contact dedicated Eterna customer care number – 1800 103 1002 (24*7)
        Via email, they do reply within 3 days if you are an existing customer. If not then response will be delayed.

        Reply
  3. Murali

    10,000 RPโ€™s on spending Rs.50,000 within 60 days

    Is this benefit every year? As you have used it in your Return on spend calculation?

    Reply
    1. Tanmay Lodha

      No, that’s only welcome benefit, means applicable for the first 60 days of card activation only

      Reply
    1. Tanmay Lodha

      Does Eterna Credit Card provide 15 reward points per Rs. 100 spent *on all types of online transactions like online utility bill payments, wallet reloading*? The keyword mentioned on their website is ”online shopping”.
      Getting mixed answers from BOBFinancial regarding the same.

      Reply
  4. Tanmay Lodha

    I am using BOBFinancial card and guys believe me, BOBFinancial is really doing a great job from the past one year. They are surely competing like a Private Enterprise. They offer lots and lots of offer from time to time. Their customer care is also improving but at a slow pace. Major point is that it is without any IVR.
    Now to add more to the content –
    1. Minimum amount spend required to earn reward point – Rs 100
    2. Reward points also provided on fuel transactions
    3. The max capping on accelerated rewards is 5000 points per month but if the transaction is made within the 5000 points monthly 5x cap, then full spend amount will receive 5 reward points which will lead you to earn more than 5000 points (via 5x rule) in a month
    4. If amount denomination is Eg. less than 150, then points will be given on Rs 100 whereas if amount denomination is greater than equals to 150, points will be given according to Rs 200
    P.S – I think you forgot to add CardExpert rating for this card

    Reply
    1. Siddharth Post author

      Ah Yes. Thanks.

      Added 4.8/5
      0.2 less for customer support ๐Ÿ™‚

      Reply
    2. Siddharth Post author

      “The max capping on accelerated rewards is 5000 points per month”
      – Are you sure about it?

      Reply
        1. Siddharth Post author

          Thanks, updated the article accordingly.

          Btw, Any idea whether BOB follows calendar month or billing month?

          Reply
          1. Tanmay Lodha

            BOBFinancial has only one generic billing cycle – 1st of every month. So ultimately, for BOB credit cards, calendar month and billing month are the same.

      1. Manjunath

        Yes, did talk to cc. 5000 is the cap without any category exclusion. Explicitly asked if Wallet load is considered, they said yes. After cap, regular RR of 3p/100 is applicable.

        Reply
    1. Siddharth Post author

      I usually skip them as they’re boring stuff for our readers. ๐Ÿ™‚
      Btw, are they giving unlimited lounge access to Add-on too?

      Reply
          1. Tanmay Lodha

            Believe me, BOB credit cards have lots and lots of implicit benefits which are not listed on the Brochure obviously. One can only know about these benefits after using the card wisely.

          2. Siddharth Post author

            Good to know. Would you like to list some of those implicit benefits a bit here?

      1. Rushabh

        I applied for card today and one of the insurance benefit didn’t seem boring ๐Ÿ™‚
        1Cr air accidental cover is not surprising but it also offers 10L non air, i.e. you get sort of term insurance of 10L as long as card is active, not just air

        Reply
  5. Pavan

    Customer care support is absolutely to be rated in negative. Even after multiple ring there won’t be any response or always busy tone. Customer care executives will give only half information they won’t respond in English it would be difficult to explain and understand what exact trouble consumer is facing. web page is very bad not so easy to access it. Totally not satisfied with the service ๐Ÿ˜ต

    Reply
  6. Pratik

    What about wallet loads ? or payment directly through wallet gateways (eg nobroker via paytm / payzapp) ??

    Reply
  7. Tanmay Lodha

    The biggest questions of my life currently is that Does Eterna Credit Card provide 15 reward points per Rs. 100 spent *on all types of online transactions like online utility bill payments, wallet reloading*? Because on the website, they have mentioned the keyword – ”online shopping”. The sales team is saying that we will get 15 points on shopping/bill payments via ecommerce websites like Amazon/Flipkart etc but not on bill payments via Paytm/Payzapp/other wallet apps. But the Customer care team is saying that we will get 15 points for each and every online transaction no matter what. Someone please clarify this thoroughly. I request Mr Siddharth to get this card as soon as possible and verify the same himself.

    Reply
    1. Hitesh N

      please let us know if you find the answers to this question. Also the cashback redemption is 0.25 per reward point right?

      Honestly speaking if it is for only online shopping sites then i believe we are better off with Flipkart and Amazon cards

      Reply
      1. Tanmay Lodha

        Yes the cashback redemption is 0.25 per reward point. Also, there are 90% chances that it provides 3.75% cashback on each and every online transaction.
        Now only those who have this card can confirm this.

        Reply
      2. Tanmay Lodha

        Hey! I have received the final response from BOBFinancial and that seems to be true.

        My question – Does Eterna Credit Card provide 15 reward points per Rs. 100 spent *on all types of online transactions like online utility bill payments, wallet reloading*?

        BOBFinancial Response – *Yes*, Eterna Credit Card Customer will get 15 reward points for every โ‚น100 spent on all ecommerce/online purchases. Customer can earn maximum 5000 reward points per statement on his/her spends across 4 spend categories eligible for 5X rewards feature.

        Reply
        1. MT

          Their website says online shopping as 5x category , one can try utility bill payment via amazon , but i am pretty sure this loophole will be closed soon as soon as they start realising their loss , ofcourse another workaround could be to buy physical gift cards and then pay

          Reply
          1. Tanmay Lodha

            No, not via amazon because amazon comes under ecommerce category. One should try from paytm/payzapp etc.
            Moreover, believe me, BOBFinancial is one of the most generous credit card company, hence they will not stop giving 5x points on the mentioned category at least for the coming 3-4 years. I have thorough experience with their credit cards.

  8. Rishabh

    Any reward redemption charges for BOB Cards as it will reduce the overall return then. Anyone aware of it?

    Reply
    1. Tanmay Lodha

      No reward redemption charges in BOBFinancial. Also no surcharge on Railway ticket (IRCTC)

      Reply
        1. Tanmay Lodha

          Yup, you need to have limit of 2lac on Premier card for upgradation

          Reply
      1. MANJUNATH U

        All bank cards don’t charge for redemption of rewards, HDFC charges for online vouchers, gifts, which is a draw back. HDFC has different mindset, in redemption catalog based on card variants.

        Reply
        1. Shiv

          Wrong! Yes bank charges Rs. 100 + GST, so does the SBI. Others may also charge, there are the two I have seen in my case.

          Reply
          1. Tanmay Lodha

            Yup! almost every bank charges reward redemption fees

          2. MrNightStar

            Not fully true in regards to SBI. SimplyClick has no redemption charges.

  9. MAA-traveler

    Looks good and have applied! Hope they approve soon. Currently not in my location as per all address proofs. Any ideas if documents can be submitted online and physical verification is done?

    Reply
    1. AAJ

      How did you apply? Is it on website or you could share some contact number to apply. My trial to reach their customer care, website, email – all failed. Couldnโ€™t reach on branch number too ๐Ÿ™
      Anyone has contact for Banglore pls?

      Reply
      1. Siddharth Post author

        I just got the call from someone after a week of applying. So you could expect a call from the right person sometime soon.

        Reply
      2. MAA-traveler

        Applied or rather expressed interest on their site. Yet to hear back from BOB. You can physically try applying from one their bigger branches if possible.

        Reply
        1. AAJ

          Only one option on their site sir ๐Ÿ™
          Email didnโ€™t get any response too

          Reply
  10. Mayank

    Will wait for 1 or 2 months till i get full information regarding this card. The 5x points for online spends is not clear as which websites will be considered for the same. Also online payments of utility bills will be considered for 5x or not? Once it get cleared then apply.

    Reply
  11. Shivi

    This, on paper, is turning out to be more rewarding than even Infinia !

    Reply
    1. Tanmay Lodha

      Correct, Infinia without Smartbuy (and also someone who uses credit cards only for rewards points/cashbacks/offers and not for premium facilities like Lounge access, Golf, concierge) then Eterna is much better for him than Infinia.

      Reply
      1. Shivi

        Just on the utility, online spends and at 5L/annual spends itself, it’s quite inviting!

        Reply
  12. Tanmay Lodha

    If someone gets this card as LTF (whose annual spends are not 2.5lacs), then it will be so much rewarding.

    Reply
  13. AAJ

    Update after my experience on the application.
    Finally got the call, someone came and collected documents/application form filling formalities.
    Initially they said no points for insurance and later they indicated it does carry after I told customer care confirmed points for insurance.
    5k max for 5x, rest no cap – as per them -just for online, which is good
    Customer care says no points for POS, however person co ordinating says 5 per 100-clueless as of now.

    Reply
    1. Nikhil

      I got the verification call today after submitting application, They took details of my corporate credentials,

      Reply
    2. the_seeker

      tell me more about the application process , what itr are they asking ?

      Reply
    1. Nikhil

      I think, not for now, Like Amex they are too inclined to salaried personals, Verified my Corp Mail ID, company address, Office Landline number

      Reply
  14. Harish Jindal

    anyone knows whether BOB card online transactions can be performed with static password also (like HDFC cards we can set the static password)?

    And for add on card, can we set the different mobile number (other than primary card holder) to receive OTP for online transactions (like standard chartered has this option)?

    Anyone using the card can please clarify these

    Reply

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