Indusind Iconia American Express Credit Card Review

By | October 5, 2016

This is a review by our reader Manish R Khetwani who also reviewed his Yes First Preferred Credit CardAmex Platinum Reserve Credit Card recently.

Indusind Iconia American express credit card

Indusind Iconia American express credit card

My first credit card from IndusInd was the Platinum Select Credit Card, which was offered to me being an IndusInd Bank savings account holder. Within 6 months of usage I got an upgrade offer for the Signature Card. However, after studying the bouquet of Credit Cards on offer from IndusInd, I requested my RM to help me upgrade to the Iconia Card. (which is in fact 1 tier lower than Signature)

Indusind Iconia American Express Credit Card Reward Rate

The reasons were many. Primarily the Iconia card gave a return of

  • 2% on weekend spends, and
  • 1.5% on weekdays

whereas the Signature Card had a standard reward rate of 1.5% on all spends. The best feature of this Card is that it also gives reward points on fuel spends at any company petrol pump, and I made it a point to stack up on my tank on weekends giving a cool reward rate of 2% besides the fuel surcharge waiver.

Reward points on Fuel:

This is the best reward rate on fuel (except for the offer currently on Amex Cards for 3% cashback). Most cards do not give reward points on fuel, or waiver is concentrated on individual bank tie-ups like Citibank-IOC, or ICICI & American Express with HPCL.

One of the best features of this card is that you can convert your entire reward points into cash. The entire process is a breeze and the credit is reflected on your account within 2 days.

Another aspect is that they have a very good risk management team. Every high value transaction is immediately detected and verified from the customer. One of my transaction was reportedly kept on hold and immediately approved when I confirmed that I had indeed done the transaction.

Amazing Festive offers  on Indusind Bank Credit Cards:

The most rewarding annual feature with the Indusind Cards (except Jet Cobranded Cards) is that they have a festival offer every year around Diwali. In the promotional offer currently on for this year, you can get 5% off on all your online spends (except in certain categories) and 2X reward points on all other spends if you cross a certain threshold of spends. Each customer is separately communicated with that minimum spend threshold depending on his spend history.

Other features include Golf Benefits, BookMyShow 1 on 1 free offer (although the quota is limited) and Lounge Access on certain Lounges specified for Amex Network Cobranded Cards like ICICI and Indusind.

I find it one of the most rewarding cards, though comes with a Joining fee of about Rs.10,000+ST (but you can negotiate as low at Rs.3,500+ST)

  • Pros : 1.5 – 2 % savings rate on all spends, cash redemption option, festival offers, Lounge Access
  • Cons : High Joining fees (tip: you can negotiate this with a lower welcome rewards)

CardExpert Rating: 4.5/5

161 thoughts on “Indusind Iconia American Express Credit Card Review

  1. Manu

    @Manish what about the dual network benefits, I had enquired about the card and The bank person told me that the customer has option of getting two Iconia cards one with Amex and other with Visa/Master(I don’t remember the exact).
    Pls clarify.

    Thanks in advance

    Reply
    1. Chaitanya Varma

      Yes Manu, I’ve applied for this card and I was told the same. The other is Visa which gives 0.75% on weekdays and 1% on weekend spends. The limit will be divided among the two cards.

      Reply
    2. Manish R Khetwani

      Manu, when I had opted for the card I was told to choose between the Amex & the Visa variant (not both). I choose the Amex variant as the rewards on the Visa variant is half that of the Amex. i.e. 0.75% on weekdays & 1% on weekends. If they are offering both the variants, you can opt for it as then you can also use it at those POS where Amex cards are not accepted.

      Reply
  2. Chaitanya Varma

    Manish, Siddharth,

    The joining fees is 3500 +ST. It has unlimited access to Amex lounges in India which outplays many premium cards.

    Were u offered a free upgrade to Signature credit card?

    Reply
    1. Siddharth Post author

      Chaitanya,
      What voucher were you able to get for “3500+ST”?
      I was attempting on this, but they aren’t going below 10k

      Reply
      1. Chaitanya Varma

        Siddharth,

        No welcome gifts for this price, but they told its LTF with no renewal fee also. You can try applying online from IndusInd website, when u select this card it says fees is 3500 one time ?.

        Reply
    2. Manish R Khetwani

      Chaitanya, there are different slabs for the joining fees and the joining rewards are given proportionately. No, there was no free upgrade to the Signature, but there were welcome benefits. When I got the card, there was access to the Amex Altitude Lounges in Delhi & Mumbai, which was specifically for Amex Co-branded cards of ICICI and Indusind, but these have been shut down with effect from August 2015. Since then they have introduced a new set of lounges which Amex has tied up with for access to card holders, which is given on the Indusind website. (But this does include the American Express Proprietary Lounges in Delhi & Mumbai, which can be accessed only by the Amex Platinum Charge Card, Platinum Reserve Card & the Jet-Amex Co-branded card)

      Reply
      1. Chaitanya Varma

        Thanks Manish for the info, I’m wondering where can we mostly use this Amex card given the fact that its acceptance is less, How is its acceptance at malls, petrol bunks? Even at Amazon it isn’t accepted. Now I’m little worried that it may not be accepted at places where I intend to spend.

        Also looking at POS machines can we identify Amex acceptance? Do HDFC, Axis, ICICI machines accept this card?

        Reply
        1. Manish R Khetwani

          Chaitanya, this card is accepted at almost all the places which accept Amex Network Cards including malls and petrol bunks (except probably Amazon which accepts only Amex proprietary cards). Generally look out for logo stickers of “Amex cards welcome” outside stores, or you can always enquire for acceptance of the same at the Payment Counter. As per my information, nearly all POS machines of ICICI, SBI & Yes Bank now accept cards on the Amex Network.

          Reply
          1. Chaitanya

            Thanks Manish, However its strange that Amazon India accepts proprietary direct Amex cards where has this IndusInd Amex isn’t accepted. I wonder what is denying this card technically.

  3. Anil

    I recent times received several calls for iconia Amex card being offered as lifetime free. I had taken this card few years back when it was launched at 3500 lifetime fee & no welcome rewards.
    Problem with indusind is they send sms as approved though at merchant end transaction declines. Limit gets blocked & only released when merchant does not claim for 30 days.

    Reply
    1. Chaitanya Varma

      Anil,

      I don’t think so, I’ve used this card for a couple of times at Amazon where the payment was failed but msg from bank says approved. I called up CC and they confirmed the credit limit was not blocked for failed transactions. Pls double check from ur end if this is the case.

      Reply
  4. Sundar

    Hi Sid

    I have applied online for a SBI Card (SImply Save) and Axis Credit Card. They have contacted me and I am yet to submit the documents like photo and proof of residence.

    I applied for SBI simply because I missed big billion sale in Flipkart of 10%

    I already have SCB, Citi and Kotak Cards. Now, I feel I should not go ahead with the above applications and not submit the documents.

    Having applied and with the application processed, shall I go ahead now with not getting them by not submitting documents…Will this affect my CIBIL Credit Score in anyway…

    Kindly answer

    Reply
    1. Siddharth Post author

      Sundar,
      If you have 800+ score, One application a month should be fine upto 3 or 4.

      Reply
  5. Narinder Pal Singh

    Hi,

    I have taken this card (American Express) last month and my experience is good so far. In the first bill, after every transaction they mentioned the reward points earned on that particular transaction, which is really useful.

    Only thing which i came to know later that offers running by American Express are not available on this card but those are for cards issued by them only.

    And guys please negotiate for the joining fee, as i negotiated and i got it at 3499+St with no annual fee.

    But i am not aware about the above 5% off offer, can any body tell me how i can get that?

    Reply
  6. Balaji

    Bank Bazaar says the fee for this card is 17999inr and I couldn’t find this in indusind site.

    Can someone please confirm is the 3499inr correct?

    Reply
    1. Siddharth Post author

      You can negotiate with the bank Balaji. Indusind is not transparent on their Credit Card Joining fees.

      Reply
        1. Siddharth Post author

          Just ask them to issue the card for Rs.3500 or so, without any welcome vouchers.

          Reply
          1. Manu kumar

            Better go for 6000 rupees + taxes

            A jet code worth that amount is provided. Its better to spend 1500 more and get 6000 back rather than giving 3500 and getting nothing

  7. RAJARAM

    Previously I have Indusind Platinum credit card, Unfortunately I convert in to Iconia card by paying Rs 10000/- and I have not received so far any gift voucher for Rs 10000/-. And I am facing lot of problem in online trading as well as on POS machines. without knowing that I have convert in to Iconia card. Dear friends Don’t accept any gift for that cards and convert to Iconia.

    Reply
  8. Gopal

    Hi Siddharth
    How do I check my credit score. Is there Charges? Can I know the score without any charges? What is the score at we should be to say it’s a good score.

    Reply
    1. Siddharth Post author

      You have to pay to know your CIBIL score. Its about Rs.550.
      Above 750 is good. More important, it shouldn’t have any negative remarks like “settled” loans.

      Reply
    2. Manu kumar

      If you have Kotak Mahindra relationship, get it from them, they give it for Rs 50 only…

      Reply
  9. Gokul

    Sid,

    i) Does this card gives rewards points for utility payments(Telephone, LIC, Health etc)

    ii) Does any other card gives reward points on fuel spends at any company petrol pump(beside fuel surcharge waiver) and Utility payments(LIC Premium, Health insurance etc)

    Thanks,
    Gokul

    Reply
    1. Rajat K

      Please see response..

      i) Does this card gives rewards points for utility payments(Telephone, LIC, Health etc) – Yes it does for all transactions.

      ii) Does any other card gives reward points on fuel spends at any company petrol pump(beside fuel surcharge waiver) and Utility payments(LIC Premium, Health insurance etc) – All IndusInd Bank cards provide reward points on fuel and utilities payment, also can check SC Extra value card for cashbacks.

      Reply
  10. Abhishek Roy

    Hi Sid,

    One of the best things about the card which hasn’t been touched by anyone and is infact a remarkable feature is that this card offers Unlimited Lounge entry to Primary as well as all Add on card holders. I find it very nice and you can actually take this card just for giving lounge access to your family members. If you have a better card than this then you can use that card for all your purchases. You can keep this card only for fuel and lounge access to all your family members! Isn’t it cool? I’m thinking of taking this card. I find both these offers worth the one time fee of ₹3499+ ST.

    Reply
    1. Siddharth Post author

      Unlimited to both primary on Add-on??!!
      Its not mentioned anywhere in the site, hope its a trick and will remain active as long as no one misuses it 😀

      Thanks much for finding the hidden Gem,
      might be a great news for frequent travelers out there.

      Reply
      1. Abhishek

        It is written in their website in the fine prints. I too was amazed. Right now I’m trying to find if Diners Premium allows lounge benefits to add on cards or not. I’ll let you know accordingly

        Reply
        1. Siddharth Post author

          That’s great, you’ve got Eagle eyes 😉
          Always thought about Diners cards in same way, but never tried. Keep us posted 🙂

          Reply
          1. Abhishek Roy

            Update your Diners Lounge Access Post dude!! I confirmed that Diners Premium too allows unlimited access to lounges on it’s add-on cards!!! If everything is this way then I am pretty sure Diners Rewardz will also allow lounge access to both primary and add on card members. As of now Diners Black and Diners Premium Provide unlimited lounge access to it’s add on card members!!! Diners Rewardz remains to be confirmed.

          2. Siddharth Post author

            Done. Possibly a glitch at Diners end. Tough to fix though as its monitored by Diners. Anyways we can expect the “unlimited” to be devalued soon as soon as people start using them. They can’t bleed much 😀

          3. Abhishek Roy

            I don’t think they’ll close it so quickly. HDFC Bank even though doesn’t mention on their website that add-on card has lounge access but on two separate occasions I have seen the customer care guys as well as the guys who call you for upgrading your existing cards know this very well and specifically tell the customers that you’ll get unlimited lounge access on your add-on card as well. This has happened with Diners Black as well as Diners Premium. I am not sure about Rewardz though.

          4. Anon

            Siddharth, Abhishek: The ICICI Jet Airways Sapphiro Amex co-branded card also allows unlimited lounge access for add-on cardmembers.

  11. Jay

    Update on few things..

    Received my upgraded card today.

    1. It no where says unlimited lounge access in the welcome kit though its displayed on the website. Customer Care guy confirmed unlimited lounge access to both Primary and Addon Card holder.

    2. You can request another Free Business Addon card in your business name (If you are into Business). It will have a separate transactions history in the same statement.

    3. Getting Addon card from IndusInd is now hassle free (just scan and send the kyc docs & form through email) compared to before where you had to visit the branch.

    Reply
  12. Jay

    Can anyone has any idea on how to change the card PIN ? IndusInd Care says we cannot change the PIN which they have sent. There are no option to choose the PIN also.

    Reply
    1. Abhishek Roy

      No. You can change it. One is by visiting the ATM. The second is by calling IndusInd Care and telling them that you want to change the ATM Pin over IVRS. It can be done. I have done this over phone for my Signature Debit Card.

      Reply
      1. Narinder Pal Singh

        That option of changing pin through ATM/IVR or through Internet banking is for only Master/Visa card variants but for Amex cards you need to request physical pin and can’t change it .

        Reply
      2. Rajat K

        I dont think PIN can be changed for this card, as is the case with other Amex cards issued by banks like ICIIC etc.. they clearly mention while issuing the card that the PIN is embedded into the card and is offline, and hence cannot be changed. Infact even if you lose or forget the PIN, the only option to get it is by asking the customer care to send it again via post..

        For other cards issued with Visa and Mastercard, PIN can ofcourse be changed – just like with cards from other banks..

        Reply
        1. Amex Guy

          It’s not embedded, it’s just that there are two kind of non-proprietary Amex cards — NCLA and JVA. IndusInd and ICICI are NCLA, which means authorisation of card is done by Amex network and credit authentication is done by the bank. Hence, your Amex card PIN, which is part of card authorisation has to be provided by Amex and IndusInd cannot generate it.

          There *is* an API that Amex provides to generate these PINs but IndusInd does not utilise it, and the process it using offline channels. If they integrate it, they can offer PIN change facility over IVR.

          The PIN is not hard coded on any Amex card, it makes no sense as it will make the 3-D (or 3 factor) chip and pin security useless. That’s true even for proprietary Amex cards, where you can select your own PIN.

          Reply
  13. Bibhash

    I applied for this card after reading this article.
    They show only 1 option of Joining fee 3499 on their website but after applying they will call you giving 3 options for joining fee:

    1. 3499 with no welcome gift
    2. 5000 with Staya Paul voucher worth 5000
    3. 6000 with Jet code of 6000

    Reply
    1. Siddharth Post author

      Cool, still #1 is best i believe, maybe Satya Paul voucher for some.

      Reply
  14. MANU KUMAR

    Siddarth,
    New option like Pantaloons, Ucb, Hidesign, Yatra etal have been added.
    So, a person now is not stuck with two choices, of Satya Paul and Jet..

    Reply
    1. Siddharth Post author

      Pantaloons too? Then its time to get one. Let me check with the branch.

      Reply
      1. Manu kumar

        Yes Siddartha, i too upgraded the card after coming to know about that offer..
        Panataloons and Woodland vouchers can be used any time, but satyapaul can not (esp for people who do not accessorize) a lot..
        Nice initiative on the banks emd to get new customers

        Reply
        1. Balaji

          Any idea on yatra vouchers? can they be used for buying bus tickets ?

          Reply
  15. Pal

    Is this card worth applying for fee of 10000 Rs. is there any way i can get it for lifetime free.

    I already have lifetime free diners premium card which give 2% point return even wothout 10x offer. are there lot of offers similar to what we see with hdfc and icici bank cards

    Reply
    1. Siddharth Post author

      Diners Premium is good enough for most expenses. Unless you’ve some usefull expenses to put on the vouchers, its not suggested.

      Reply
  16. Vamsi

    Can someone who is holding this card let me know when is the joining fee levied on the card? I have opted for 5k joining fee variant and I have received this two statements till today and I have not been charged the fee. Did any one had the same experience?

    Reply
  17. Tanmay Broachwala

    Can anyone also confirm the reward point to JPmile conversion ration? On its website it says 100 points = 100 miles? that is 1:1 ration which is pretty awesome for a co-branded card.

    Reply
  18. Ashish Nikhare

    I have this Indusind Iconia Amex Card for the past 1 year and using it seamlessly online. It is readily accepted online at all merchants and even if not, you have the option of paying through various Wallets (Payumoney, Paytm, Mobikwik, Freecharge). The only problem is offline at POS swipe machines. In Metros, most POS are AMEX enabled, however in Non-Metros, the problem still persists. So, POS swipes are dreams for Indusind Iconia Amex. But, there are always some solutions. I have found a variety solutions in the past 1 year. 1. Procure a Physical UDIO card, you can load your UDIO card upto 20000/- a month onetime, a second attempt to reload in the same month will fail. Use your UDIO Visa card at enormous POS machines unhindered. 2. Buy online Prepaid VISA/MASTER Bank Gift cards. Many are available online – Ticket compliments Card, Youfirst BOI Card, Axis Gift Card etc.

    Reply
    1. Siddharth Post author

      Nice Share. Someone else suggested Slonkit Card. Looks like a lot of prepaid cards are around.

      Reply
      1. Prashant Gupta

        Slonkit does not accept amex but diners. I am using it. Any card that accepts amex do let me know.

        Reply
    2. Amex Guy

      I’d advise against UDIO. Go with Slonkit. Here is UDIO’s answer to what to do in case of fraud in your account:

      “In such case please file a complaint on your nearest police station. We shall act in your complaint once we receive an email from the police/cyber crime.”

      No thank you. Slonkit suggests to call DCB customer care, which is well equipped to handle chargebacks and instantly turn off the card.

      Reply
    3. Jignesh P Patel

      While loading UDIO wallet with Amex, I am getting errir – payment option is not activated. Please help.

      Reply
  19. Ashish Nikhare

    I found another way out to make AMEX work on POS machines in Non-Metros. Procure a physical SLONKIT Card, which is VISA enabled and can be used at enormous POS terminlas. Slonkit however doesn’t accept Amex to load money. However, Slonkit does accept BMS Wallet Virtual card. Its very easy, as BMS readily accepts AMEX. So the thing goes this way – Load money in BMS Wallet by AMEX – Load money in Slonkit by BMS Wallet Virtual Card – Thats it. Use your Slonkit Card seamlessly.

    Reply
    1. Siddharth Post author

      Never heard of that card. But that’s a clever idea.

      Reply
    2. Vineet

      Does loading money like this Or to any other e Wallet fetch reward points?

      Regards,
      vineet

      Reply
  20. Manoj Wadhwani

    Very informative above , i guess we have learn the knack to use this card . We will as we use it . It does seem to have a lot of benefits .
    Got it in 7000/ with jet code , why the discrepancy in rates , more transparency needed .

    Reply
  21. Vivek Thomas

    I was offered this card with two options

    1. 3499 + ST joining fee, life time free, no vouchers.
    2. 5999 + ST joining fee, life time free, Jet voucher worth the same amount.

    I am opting for option two. But based on the above comments, if they are options for Pantaloons, Yatra etc it makes it better. I will double check with the executive tomorrow when they process the application.

    Reply
    1. Vivek Thomas

      I went ahead and got my application processed. I have opted for the dual card option, where I would get both the Amex and Visa cards. There is the one time joining fee of Rs 5999 + tax which gives the equivalent as a Jet voucher. (I asked for other options, but they said for the Iconia, only Jet vouchers are available. You can also opt to pay Rs 3499+tax but there are no welcome benefits )

      Considering we get both the Amex and Visa cards, it seems really good as we get both the benefits.

      Reply
  22. Manu kumar

    Lets share Iconia specific Amex offers here as all amex offers are not applicable, wr can post post the applicable ones here

    Reply
  23. Anand S

    Your blog is very detailed and awesome.
    I have following 3 cards
    IndusInd Iconia Amex (no joining Fees & LTF)
    HDFC JetPrivilege Titanium
    Citi Rewards
    I dont know why IndusInd is not charging anything. May be because I work in RBI 😀
    1.Now after HDFC stopped giving JPMiles for fuel, is it a good idea to use my IndusInd Amex for fuel transactions?
    2.To Mastercard Lounge access program on my HDFC JPT, is there any cap on number of visits per quarter? HDFC CC is clueless about it.
    3.To upgrade my Citi Rewards card to Citi Premiermiles card they are charging renewal fees of Rs3000. Is it worth?
    4.Suggest me any other card to apply for.

    Reply
    1. Siddharth Post author

      1. Absolutely
      2. Usually 2/quarter. Being RBI employee you should raise the voice about HDFC’s incredibly poor support claiming to be “India’s #1 bank” 😉
      3. “maybe”. PM might help to get Prestige card in future. Also you’ve more redemption options to loyalty programs.
      4. SBI prime is worth going for.
      You’ve a big list here if you need more options – Best Credit Cards

      Reply
      1. Anand S

        Thanks alot for your prompt response.
        Just called MasterCard for you humesha helpline and he told me that I have unlimited free domestic lounge visit on my HDFC JP Titanium. Surprising 😉
        So now I have unlimited free lounge visits on my HDFC JPT as well as IndusInd Iconia amex.
        And I am in the process of getting SBI prime. Thanks again for your suggestion. 🙂

        Reply
        1. Siddharth Post author

          It was “unlimited” before, but they’ve made it as 2/qtr now.
          yes, it might take sometime to get into practice, but be careful with HDFC 😀

          Reply
          1. Anand S

            Sorry if I am asking too much but for SBI prime which varient do you suggest? Visa or MasterCard.

  24. Vineet Verma

    What is the eligibility criteria for this card?

    Regards,
    Vineet

    Reply
  25. Prashant Gupta

    @ anand it does not matter. If u have more of visa card and signature varient u can go for mastercard and vice varsa.

    Reply
  26. Vineet Verma

    Hi Sid,

    Thanks for all the informative articles.Your articles really help to compare benefits of different cards and select according to ones requirement. 🙂 .
    When ever there is any change in regards to cards terms/rewards , i check your site before checking the bank site.

    Question regarding this card,
    a. Does loading money to slonkit/UDIO cards ( any prepaid cards) Or to the e Wallet fetch reward points?
    b. any other card which give 2% or more return on blanket online spends (tkt,premium payment,shopping)?
    I was till recently using Diners Rewardz .Its not good anymore and bank decline to give Diners Premium.

    Regards,
    vineet

    Reply
  27. valliappan

    Hi,
    I just applied for this card and got it approved, still didn’t recieve it yet but the customer care told that visa variant is approved. Is there a way to get American express variant of this card?

    Reply
  28. Praveen Perumalla

    Concierge and auto assist assistance are also available as complimentary service. Has anyone tried these?

    Reply
  29. ashu

    Sid… Thanks for this Blog. Really amazing and stand-out against the pathetic other ones that do not actually understand CreditCards but just try to sell them.

    Thanks for your impartial Content

    For this card (ICONIA AMEX), on contacting my IndusInd branch , i was told of Two Options with this card (for the AMEX version)

    1. 10k Annual Fees with Welcome Voucher worth 10k (Pataloons, UCB, Bata etc)
    or
    2. 5k Annual Fees with Wecome Voucher worth 5k of Satya Paul

    That’s it… No other option provided.

    Does the 10k Voucher provided to be consumed in One go ??
    or can be it be shopped again & again in parts till consume 10k ??

    Pls help in understanding

    Reply
    1. ashu

      Read T&C in detailed…. to be consumed in one-go ..
      Any amount pending will be forfeited

      Reply
  30. ashu

    @Sid…. Pls let me know if any method available to get the 3500Rs Option (without any Voucher)

    Reply
  31. Praveen Perumalla

    Just read this one their website.

    “With Effect from 15-Sep-17, the fuel surcharge waiver on your IndusInd Bank Iconia Visa Credit Card will be discontinued.”

    Reply
    1. Siddharth Post author

      Finally no card is left over now.
      However, i guess on Amex cards at HPCL pumps, it shouldn’t be a prob as they don’t usually charge the fee. So nothing to reverse!

      Reply
  32. Praveen Perumalla

    I got this card today.

    The process took 10 days from the time I applied. I got the add-on card also with the main pack.

    Reply
      1. ashu

        How to get this 3500Rs option as Indusind Bank person is saying only two options— 5k with SatyaPaul voucher & 10k with Pantaloon / Woodland / UCB etc option .
        pls help

        Reply
        1. Praveen Perumalla

          I took it with 6k fee with a 6k jet voucher. Didn’t feel like wasting 3.5k for getting nothing.

          The bank guy who called me for documentation explained me all the different payment options – 3.5, 6, 10, and 16 and I’ve given my preference to him.

          Reply
          1. ashu

            Thnx..

            There is a 16k option too ??
            Did not know about that one…. What options did that had??

  33. Aditya Date

    Any review on indusind platinum card? Does platinum allow eligibility of reward points for fuel?? Confused platinum and iconia… Both seem to be lifestyle cards except that iconia has unlimited lounge access to primary as well as add ons which of course is exceptional…

    Reply
    1. Abhishek Sarkar

      BookMy Show Ticket: 2 Free Tickets for Platinum, 1 Free Ticket for Iconia.
      Fuel : Surcharge Waiver & Reward Point available for Platinum, No Surcharge Waiver available for Iconia (only Reward Point)
      Reward Valuation: If your spend % is greater on Weekends, better to have Iconia Card, otherwise Platinum.

      Reply
      1. Siddharth Post author

        Tried Iconia Amex on HPCL? they shouldn’t technically apply surcharge as AMEX is partnered with HPCL. isn’t it the case?

        Reply
        1. Abhishek Sarkar

          I have not explored the AMEX relevant features (due to its any POS acceptibility issue), as I was looking explicitly for VISA / MCC vairants.
          I am pretty new to Credit Card world (since June 2016). I regularly follow all the blogs CardExpert publishes. Also I referred many of my friends, who have also become loyal followers of you. We learnt so many things, gained confidence while spending / opting for a credit card. Our heartfelt wishes are there for you. Please keep up the Great Work.

          Reply
          1. Siddharth Post author

            Sounds great! Thank you very much for the kind words.

  34. Praveen Perumalla

    With this card, you get reward points as a percentage of spend and not in slabs.

    I made three transactions of 3767, 120, and 325 totalling up to 4212. Indusind gave me 84 RPs.

    If it was a tier system with something like 2RP per 100, I should have got 82 RPs.

    This seems like a small difference with this example but it matters with spends touching lakhs.

    Reply
    1. Abhishek Sarkar

      IndusInd calculates Reward Point based on Rounding Off mechanism. When 1 point is to be earned for 150/- spend, an user in reality can earn the same by spending 76/- only.

      Reply
  35. Vivek

    I got an offer from Indusind to upgrade my platinum aura to Iconia amex for 3500/- + ST. Im going to use it solely for lounge access as i also have amex platinum rewards card. But on website it is mentioned that unlimited access to lounges is till 14 august 2018 only. Any idea that will it get extended?

    Reply
    1. Amex Guy

      Most likely it will. IndusInd provides lounge access based on Amex lounge program, they don’t have their own partnerships. What may happen is that they may devalue the card and put a capping on it, but since it is Amex, it is unlikely.

      Reply
  36. Vineet

    3 days back got a SMS from indusind whether I would like to participate in a festival offer . I replied for confirmation.
    Now got this SMS today ‘ Dear Customer, it’s raining Cashback on Sundays this September! Get 10% Cashback on total spends of INR 4000 or more on all Sundays in September using your IndusInd Bank Iconia American Express Credit Card ending with XXXX Max Cashback per cardholder: INR 500. ‘

    Regards,
    Vineet

    Reply
    1. Siddharth Post author

      Its a decent Offer Vineet.
      Though, I’m expecting a better one for October 🙂

      Reply
    2. Praveen Perumalla

      Just thought of posting and it is already there.

      Sid, is there a way you can some posts with important information to show at the top? That would be awesome and it means we don’t need to go anywhere else for offers or changes etc.

      Reply
      1. Siddharth Post author

        I’m working on this and few more things. Should be live sometime soon 🙂

        Reply
        1. ashu

          Sid…. It’s very difficult to check Latest Post in any Fav. Article / Blog that i might have liked.
          Plus, notification to any reply for my Post also does not come.

          You may want to consider some UX changes!!

          Reply
          1. Siddharth Post author

            Working on all of it. Will try my best to get them all live shortly.

  37. Anand S

    Hi Sid,
    There are currently 2 live offers for this card,
    1. 10% cashback on Sunday spends up to Rs.500
    2. I am yet to receive the details. I just sent a SMS ‘JOIN’ to 5676757

    Reply
  38. balaji

    Does anyone know how to redeem the iconia amex and iconia visa points for cash?

    Reply
    1. ashu

      I think by Calling Customer care…..
      May own it by next month end so can confirm post that only!

      Reply
  39. ashu

    Hi,
    Can anyone confirm who has Iconia Amex version that it still gives Reward Points on Fuel.transactions too apart from Surcharge waiver ??

    Do we need to use this Credit card at HPCL only for get best value our of Fuel Tranx ( Surcharge waiver + Points) .

    Can someone through some light on this ?

    Reply
      1. Praveen Perumalla

        Ashu, I haven’t tried it yet but I can confirm by trying it this weekend. It’s so hard to track recent comments unless one visits the specific article and tracks the comments.

        Reply
        1. ashu

          Yes, its difficult to track any New REPLY to an OLD post ….. Sid is working on some UX changes… Hopefully ,we would have a better interface then!!

          Reply
          1. Praveen Perumalla

            HI Ashu,

            I loaded fuel this Saturday in a HPCL pump and got the surcharge reversed and also got the reward points. However, I did not a credit of 0.75% discount per the government directive. I’ll wait for some more time and will ask CC if don’t get the credit.

            I tried to look for BPCL and IOCL pumps that accept Amex cards but couldn’t find one. So I’ll keep trying over the coming weekends.

      2. RajatK

        Till recently one would get Reward Points for fuel transactions on all fuel pumps, havent seen it specifically mentioned for HPCL. You can check with CC and confirm this.

        Reply
    1. ashu

      How to tag author of this Post ?
      He may answer my query …..

      Sid – unable to find option to tag the author ??

      Reply
    2. Siddharth Post author

      I think it has to on HPCL. I’ll be able to personally comment on this by october 1st week 🙂

      Reply
      1. ashu

        thanks! By Oct 1st Week, your Statement must be getting generated 🙂

        Sid —- How can a reader connect to the Main Writer / Reviewer ….. in this case Manish R Khetwani ??

        Reply
        1. Manish R Khetwani

          Ashu,

          Best to use this on HPCL as surcharge is not charged due to HPCL’s tie up with Amex. You should be able to earn RPs on other fuel company pumps. BTW I have got the 10% cashback festive offer

          Reply
          1. ashu

            Thanks Manish….

            So,
            Fuel Tranx at HPCL = 0%Surcharge + RPs ( Net gain of 1.5-2%)
            Fuel Tranx at Iocl / Bpcl = 1-2.5% Surcharge + RPs (AVG no Gain)

  40. jitendra saraogi

    Regarding Indusind Rewardz Festival i came across following terms-
    Only Purchase transactions will be considered as eligible transactions for the purpose of calculating
    achievement towards the Spend Levels. Cash Withdrawal, Fees, Interest Charges, and Loan taken
    on the Credit Card and any transaction other than a Purchase Transaction will not be considered
    for the purpose of calculating achievement towards the Spend Levels.
    i just want to confirm if loading of wallets will be considered or not for above programe ?
    please confirm and thanks in advance.

    Reply
  41. Praveen Perumalla

    Indusind rolled out their diwali offer.

    Each card holder has a minimum spending threshold. Let’s say 10k. For a spend of 30k, you get 2x reward points up to 10k and 5x RP for spends above the threshold which is 20k in this example.

    Offer period – 20 Sep to 20 oct
    Max reward points – 10k

    I must say a very rewarding offer. Gives 10% return on iconia upto Rs. 10,000.

    Reply
      1. RajatK

        Sid,

        As part of rewards festival, some people have received 10% cashback upto 5k with many spend categories excluded (incl travel, utility bills etc I think) while others have received spend threshold (limit being 2x their usual spending pattern perhaps) and get 2X and thereafter 5X points as mentioned by Praveen above. The max bonus points one can earn this way is 10000 (equivalent to Rs 10000).

        Reply
      2. ND

        Sid, this card looks like a must have card given IndusInd’s aggressive offers, good RP value and statement credit feature…
        You have applied under how much joining fee ?

        Reply
        1. Siddharth Post author

          I applied for 10k+GST / pantaloons voucher

          Well, not that great card for the fee, but yes, its normal with indusind to run festive offers.

          Reply
          1. ND

            Sid, would you suggest going for Pinnacle? Not able to make up my mind…

          2. ND

            Never mind… I have dropped the idea and now going/aiming for Infinia / Citi Prestige / Amex Platinum Charge. Will surely have all 3 in next 6 months. Cheers

      3. Praveen Perumalla

        There is a Sunday offer which is currently live and applicable for Sep to Oct.
        Spends over 4000 on all sundays in a month would give 10% cashback limited to 500.
        Essentially, 1000 cashback for two months.

        Reply
        1. Ashu

          Any registration for this Sunday Offer ?? Or , applicable for all ICONIA Amex Card holders?

          Reply
  42. Ashu

    I had applied for IndusInd ICONIA Amex….
    But they send me a VISA version….

    Have raised complaint ….. but seriously poor work by IndusInd — didnot even care enough to chk whats filled up in form… they even Goofed-Up in the Office address… Could not even copy properly from my Business Card.

    Should I now convert it to Dual Variant ( Keep VISA + get AMEX) or, cancel VISA & keep AMEX only ???

    Will keeping Dual Version reflect as TWO cards in CIBIL record??
    Any other issue with Dual Variants except that it will lead to Split in Credit Limit ??

    Reply
    1. ashu

      Anyone faced similar issue …. Visa issued instead of Amex.

      Have raised compliant now…they say that they will chk & get it corrected.

      Reply
      1. Manish R Khetwani

        Ashu, as far as I know Indusind does not offer both the variants. They denied me an additional visa variant by saying I would have to cancel the Amex variant in case I wanted the visa. I did not agree as the Amex variant gives double RPs compared to the visa one. You will be lucky if you can get to keep both the variants.

        Reply
        1. Narinder Pal Singh

          Hi Manish,
          When I applied for Iconia Amex, bank official told, I will be issued one amex and one visa, but I recieved amex only, when I wrote to customer care, they replied me, they can split my limit and can issue a visa card too. I just kept that email with me, later droped the plan to apply visa.

          Reply
          1. Praveen Perumalla

            Manish, when did you apply? may be that was the case a while back. These days they are providing both variants if requested. When I applied two months back they told the same and even in the service call I got today, they offered to give VISA variant also(I have Amex) .

    2. Praveen Perumalla

      I took Amex variant purely for reward rate. Didn’t see any benefit with the Visa card because I can use other visa/mc cards instead. I would suggest you to stick to only Amex.

      Reply
    3. Abhishek Roy

      Even my brother has been treated the same way. We both went to the branch and he applied for the AMEX Variant. When he gets the card, he gets the Visa Variant. After repeated chasing, I think they have issued the AMEX Card but till now he hasn’t got it in his hands. Once he gets, we will see if IndusInd has allowed both cards (which we don’t want since the limit is halved) or cancelled the Visa and Issued the AMEX. Only time will tell.

      Reply
      1. ashu

        How much time passed since Complaint raised for Correction to Amex by your brother…

        My IndusInd branch has told that they will get it corrected in a week’s time.

        But really strange, how can they change the option that I have ticked in the form ?? Without my consent.

        If they r not keen on the Amex Iconia, they should discontine the card….rather than forcing Visa variant down the throat.

        Reply
        1. Abhishek Roy

          I’ll update you about this once I get more info on this issue. Till now my brother didn’t receive the card as he was not in town.

          Reply
  43. Rahul Kashyap

    Dont trust Indusind bank with ur hard earned money. Their technology and their service centre is complete bullshit. Really regretting why i took this card from Indusind. Stay away

    Reply
  44. ashu

    Thnx Praveen for confirmation on Fuel part at HPCL.
    Maybe Sid can update on Bpcl / Iocl if his statement has generated.

    As far as AMEX / Visa good upnis concerned , I raised hue & cry over giving me wrong variant.
    It seems they are not keen on giving Amex variants….and I have to literally repeat 10-15times that I need ONLY amex variant.

    Branch manager even asked to write a mail stating that I will not be requesting Visa variant in future and only Amex is required with consideration that its acceptability is low.

    I have done all as requested by them….let’s see. I shall update more in next 2-3days

    How stupid of IndusInd …. As a customer , I already knew of Amex acceptability and ticked Amex variant in form. How can they change the variant at their own fancy ?/…

    Not a good start with IndusInd for sure..

    Reply
  45. Ashu

    @ Abhishek…
    here’s update from my end.
    Received New AMEX version of ICONIA today.

    It took 9 days from VISA card receiving to AMEX replacement.
    PIN not yet received….. and i think AMEX PIN can not be set Online or at IVR…. so i to wait till PIN comes separately to start using the card.

    Letter says it is a UPGRADE CARD…. ( just a terminology use, its more of a correction).
    Credit Limit is same as VISA version and the day I use AMEX, previous VISA version will be suspended automatically.

    P.S — I like Design of AMEX version more than the VISA version 🙂

    Reply
  46. ashu

    When do we get the Option of Choosing Gift Card ??
    Is it just after Payment of 1st Statement ?
    Or, is it like by 2nd Statement ( once Payment has been realized) by the bank…

    And how much more time from Statement generation to the SMS procedure to choose Gift Voucher.

    Just to update…
    I will be attending Bro-in-Law marriage by 3rd week Dec & wanted to go for Clothes shopping by Dec 1st Week at-least:

    Iconia AMEX card received today – 8th Oct….
    will it be possible to get Pantaloons Voucher by Dec 1st Week??

    Reply
    1. Abhishek Roy

      I am sure you’ll get that. Call IndusInd and get it done ASAP. My brother received the card and the pin within 2-3 days of each. The card was simple to set up and now the card is showing up in the internet banking after registering. Very simple interface. IndusInd has to do a lot to upgrade. The kind of services HDFC provides through it Netbanking for its credit cards is unparalleled. All banks should have such options.

      Reply
  47. ashu

    And now PIN issue with Amex Iconia…
    It has been 6days since received CC and yet to receive PIN….

    Calling CC says that it has been sent by some Prof. couriers…tracking shows Out for Delivery for last 3days .

    Who sends such imp. Documens by 3rd class Courier services… Usual Courier services used by Top banks are Bluedart etc.

    Again , a poor experience with IndusInd….

    Reply
    1. ashu

      Worse part is that it’s Amex version…so can’t create PIN at IVRS / Online…
      No option other than waiting endlessly

      Reply
    2. Siddharth Post author

      I got the PIN 3 days after receiving the card. Hope it helps!

      Reply
  48. ashu

    Some Good offer about to come for Iconia Amex…. Received following SMS today —

    “Dear Customer, Festivities are in full swing and there is something exciting in store for you on your IndusInd Bank Iconia American Express Credit Card. Stay tuned for more! TnC Apply.”

    Reply
    1. Siddharth Post author

      Yes, i got it as well. Wondering why they’re sending a promo like a trailer 😀

      Reply
      1. ashu

        Unless it’s like a 10X or 15% Cashback.kind of offer , it’s not the worth the Hype they r creating.

        Or maybe it’s just to intimate that some offers are coming, pls don’t feel left out with our cards..
        (And pls don’t use Ur Full Capacity with Yes, Diners etc 🙂

        Reply
  49. ashu

    I am new to Amex !!
    What is the equivalent of VbV (Verified by Visa) or Master SecureCode for AMEX ??

    Where do we register for Online Password or OTP System ??

    Reply
    1. Abhishek Roy

      You try making an online payment. Say start by funding ₹100 to your paytm wallet. When you are taken to that 2FA page, you’ll have an option to register for Amex Safekey.

      Reply
  50. ashu

    Strange !!
    This card does not work in Amazon ……

    At Amazon balance add section, selecting this card asks for Address PIN code as a detail and then tranx failure happens..

    Reply
  51. Rahul Kashyap

    Guys Pl clear the point full and final. Iconia Amex what is the lounge access, unlimited or 2 /quarter?
    Also what about iconia visa lounge access.
    Kindly clarify

    Reply
  52. ashu

    here is the reply received for ICONIA – AMex issue :

    We regret the inconvenience caused to you.

    According to the RBI guidelines, we process domestic online transactions after validating the e-Secure password or the One Time Password (OTP).
    However, American Express has started processing online transactions of Amazon, BookMyShow and few other Merchants basis the Pin Code authentication.

    Hence, for security reasons, you will be unable to transact on the referred Merchants Websites/Mobile Apps using your IndusInd Bank Iconia American Express Credit Card.

    Reply

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