This article covers only the unboxing, upgrade and hands-on experience of the IDFC First Bank Wealth Credit Card.
If you’re looking for features & benefits along with the detailed review, please check out this article: IDFC First Wealth Credit Card Review
Upgrade process
I requested for a Limit Enhancement along with the card upgrade from Select to Wealth few months ago via phone banking, which was then handled by email support. But it was declined.
I thought it’s because the card is less than a year old and so left it. I didn’t bother much back then as the reward rate anyway is same.
But then after the recent devaluation, I sent the request again, now the card is more than a year old, this time through branch via Wealth RM & BM. They couldn’t do anything initially and only on aggressive follow up it moved, almost after “2 months”.
First LE was done because wealth needs to have 5L minimum credit limit. But I see some holding wealth on 4L limit as well, which was the max limit issued on select cards back then.
So post LE, an upgrade was expected to happen as per the branch, but it didn’t. It didn’t move for 2 weeks and so I took social media support and got the upgrade approval in “3 hours”. I was able to see the virtual card in a day and the physical card was delivered in a week.
Overall, the bank is WORST in communicating about the limit enhancement & upgrade process even to their branch heads. It’s not the first time this is happening with IDFC though. They did the same when they launched premium banking products.
But it’s good to see that the bank has given power to the social media support to get things done pretty fast.
So as I wasted quite a lot of time with IDFC, I’ve decided to dedicate IDFC cards for all lounge access needs going forward.
Welcome Kit
It comes in a relatively simple welcome kit for a premium credit card, of-course they can’t spend much on welcome kit’s for a LTF card.
Note that the Dreamfolks card arrives separately after a day or two of receiving the credit card welcome kit and it needs no activation. Here are some pics,
Final thoughts
When launching new products, I wish IDFC gets all the related process ready first, communicate them to their team on time and then launch the product.
Letting bank employees have no clue about their product upgrade systems even after an year of launch is close to digging their own grave.
That aside, getting a fresh IDFC Bank Credit card is now lot smoother as they’ve optimised the application process, hope they optimize the upgrade experience as well soon.
If you’re new to IDFC, you may apply for Lifetime Free IDFC credit card here.
What do mean by social media support ?
Congratulations Sid.
Mine select was also upgraded in the month of July . Initially they enhance my credit limit to 4.5 lakh then after they upgraded to wealth.
Hi Siddharth.
Congratulations again.
Even I was tried for LE by providing other banks card statement. But LE rejected.
Can you tell us did you provided any income docs for LE?
They were declining before for most but now I see many getting the upgrade.
Yes, I gave both income docs & CC stmt.
Fascinating! I went through the same upgrade channel from Select –> Wealth Card, but didn’t receive a Dreamfolks card. I assumed that the Spa services will be redeemable from the main card itself!
Seems like I should drop IDFC support an email, which itself is a slow experience!
“Letting bank employees have no clue about their product upgrade systems even after an year of launch is close to digging their own grave.”
100% correct. Last week I went to a branch to query about an SI failure. And the “May I help you” guy was asking , “Sir is it possible to set SI from IDFC Card”? The moment of revelation that I am at a wrong place. Got out there and called CC!.
sometimes the CC number will not work. They attend the call and the call will be dropped. Even callbak requests will not be fulfilled.
Is it possible to get limit enhancement without income documents like auto LE, through statement of other bank, etc. ?
No, they ask for ITR even if you provide other credit card statement.
Which airports in India have the SPA access?
And what all is included in the complementary access by IDFC Wealth ?
Please read on the website 😉
So as I wasted quite a lot of time with IDFC, I’ve decided to dedicate IDFC cards for all lounge access needs going forward.
Just wonderful xD
I was initially offered the wealth card, but did not tk it as there’s hardly any benefit I see over my hdfc infinia. The only benefit I see is no charges at atm withdrawals, and overseas atm withdrawals will see very less cross currency markup. Being in covid times, there was no Overseas travel either.
Now I had an overseas travel coming up, so I decided to apply again. To my surprise, the wealth variant wasn’t offered inspite of me having very high balance in there accounts. I asked the bank to reconsider, but till today no communication from bank. There’s nothing I could do, so I left it at that.
So, yes Sid, your article does not surprise me at all. They’re not very good in the credit card dept. Their Banking is really good though.
Make sure to confirm that the Dreamfolks card is actually valid before travelling. First time I travelled abroad, I was denied access to the lounge stating that my Dreamfolks card is not valid. Dreamfolks customer care mentioned that IDFC has not activated the card. It took a month of back and forth with IDFC over email to get them to activate the card. Fortunately it worked in my second trip.
IDFC messed up my Reward points as well.. the first time I had a large number of international transactions adding up to a significant amount (1L+ across almost 80-90 transactions) , they credited 15,000 reward points. I redeemed all the points and a few weeks later they recalculated and removed 5000 points. With this my reward points balance was in the negative for a few statement.
Feels silly to have negative reward points!
They took few of my points too 😁
Same happened with me. I am not going to use the card now because it negative points. It’s 8000 negative points. What’s the fun of giving 2000₹ to them for the reward point value. Moreover they have devalued their reward system as well. So no fun in using this card except of lounge and spa
The Customer Support is absolutely incompetent and the pathetic staff simply responds with standard scripted mail without understanding the facts of the case. The reward points program often misleads with the points not being credited. Customer service denies ever such program
By which social media you approach IDFC and got it???
I got wealth debit card but for credit card they (Branch and customer service both)are not support me.
Hi
I have wealth variant from more than 6m now with limit of 10L
APR 9%
Can you throw.some.light how to utilise it right
For more than a year, I kept getting emails/calls/sms for select card from IDFC. I kept on ignoring. Suddenly, they sent an email for wealth card few months back. I immediately applied for it. But frankly, I have hardly ever used the card. I am keeping the card for just in case scenarios and better movie discounts (500 twice a month) which is certainly better than all other cards I have.
I’m in similar situation. They really need to work on rewards.
hmm i too want to upgrade to idfc wealth, got select in jan so have completed 6 month so will have to wait for another 6 months , limit issued was 2lakhs , i haven’t spend more than 20-25k in whole 6 months cause reward system isn’t great and i only use idfc select for BOGO on paytm movie ticket , i can send ITR and other cc statement of 10+ plus limit but i feel like it little bigger jump from 2 lakhs to 4/4.5/5 lakhs , let me siddharth what should id do
is this offer better than bookmyshow?
hi, on visa infinite it 300 off on 2 ticket and 250 off on visa platinum only downside is limited booking qutoa so i prefer idfc select cause no restriction to book at certain time 10am/4pm slot ,where else visa infinite only provide twice in 1 month, if you cc on visa infinite then no use of idfc select but you can backup incase of payment failure or ticket cancellation from organiser side
The only good thing out IDFC is their road side assistance at times of trouble
is road side assistance applicable for 2 wheeler
Yes
Have you used their road side assistance ever??
Sid, I am holding Wealth Card on the 60,000 limits.
Hi Sid, many congrats!!! Any new updates on idfc first private credit card launch info?
IDFC First Private credit card will be launched soon, as per IDFC RM. How soon, is the real question.
Though already delayed too much, I have a feeling that it should get launched during festival times.
Will the addon card on this IDFC wealth card come with a Dreamfolks card, and both can be used for SPAs?
Guys,
I need some help,
I have a Yes bank yest first exclusive card ( unlimited lounge access for primary and addon)
HDFC Diners club privilige(12 per year for Primary and addon)
My Mom and dad visited a lounge in UAE and gave their individual priority passes from my addon yes first card, they also gave the reception an option of the HDFC diners club privilege card. The reception confirmed that there will be no charges for the visit as the cards have unlimited lounge access
On my Yes bank card now, I can see 2 charges(~2200+GST). I called yes bank and they are saying that it shows that the pp had some guest member with them and hence the charges. I confirmed thre were no guests.They are gonna call me back tomm for this, but any advice here would be helpful. I have been charged 5k for no reason.
The lounge maybe taking your parents for a ride seeing old couple. Maybe challenge the transactions and see if they reverse.
@ankit
Lounge will never do anything like that.. Either way they will get money reimburserd.. It’s clearly bank which is playing something.. But again I am not sure why the lounge officials do something stupid like that.. Never in my past 7 years had issue with priority pass. By the way they give a receipt and boarding pass is must. So not sure what their parents also might have done.
Can we get IDFC wealth CC with other bank cards like HDFC or ICICI without any ITR ? If so what are we suppose to share ?