HDFC 10X Rewards Extended & Amazon gift Vouchers are back (Feb 2020 Update)

By | February 3, 2020

As expected the HDFC Bank Credit Card 10X program further extended for Feb 2020 and this time you’ve some good & bad news. As most of the offer terms & conditions remains same as that of Jan 2020, I’m not repeating the same but sharing the “updates” alone below.

Smartbuy Updates

  • Validity: through 29th Feb 2020
  • Instant Vouchers: Amazon & Flipkart Vouchers are back but limited to Rs.5K each
  • Everything else remains same
  • Offer T&C

So the most waited vouchers are back for grab, of-course with a condition that you can buy only Rs.5K worth voucher (of each) every calendar month. That’s still a significant savings.

Diners Updates

  • Extended through 29th Feb 2020
  • Swiggy & Bookmyshow are removed
  • Everything else remains same
  • Offer T&C

That removal is not a major impact I guess as anyway you can get the vouchers and continue to enjoy 10X but as a part of Smartbuy and not as a Diners partner.

So you hardly have few partners under Diners 10X now (Myntra, Ola, FirstCry, Zoomcar) and they no longer look attractive. But I guess HDFC should be adding new ones in coming months.

Botomline

Overall no major impact and its indeed a good news for many as they’ve decided to put back the Amazon/Flipkart vouchers under Smartbuy. Yes, I get it but well, something is better than nothing.

What’s your take on the Feb 2020 changes with HDFC 10X Program? Feel free to share your thoughts in the comments below.

Thanks to Gaurav Mishra for the update on Vouchers.

Author: Siddharth

A Credit Card addict, minting reward points & air miles for years. Obsessed with aviation, airport lounges and luxury hotels. Helping Indians choose a right credit card and enjoy luxury travel at affordable cost.

171 thoughts on “HDFC 10X Rewards Extended & Amazon gift Vouchers are back (Feb 2020 Update)

  1. Naresh kumar

    I would say a great move by hdfc regarding keeping a limit so that everyone gets to buy them otherwise people were buying in bulk to sell them.

    Of course diners partners got short but let’s keep a positive attitude maybe they are upto something. Hint: payzapp…

    Also, bookmyshow is not at all attractive to diners customers as we get monthly voucher now for spending 80k per month which is something a diners customer should be able to as it’s a super premium card. Plus hdfc has 10% discount on hdfc cards and 20% on payzapp for bookmyshow transactions.
    Swiggy coupons are added to smartbuy vouchers now so you don’t have to miss it although previously it was double dip for some restuarants with swiggyit coupon code and paying with diners card.

    I personally use zamato because they have less deliver fee and my single orders were not coming to rs 150 for 10x reward points to kick in for swiggy so i had to order more which was causing overeating for me :p

    Anyways you can get 30% discount with Payzapp on both zamato and swiggy so no need to worry for the removal from 10x partners.

    Reply
    1. Prashant Gupta

      Swiggy removal is bad. First u can double dip, secondly zomato is expensive and one has to pay delivery fee which is free for swiggy super. The menu on zomato is different and they charge tax on top of oreder value swiggy does not charge tax.
      Good to see amazon and flipkart back but with all the changes they are eating into smartbuy cap.

      Reply
      1. Naresh kumar

        Delivery fee is free on orders above 99 and 10x is not applicable before 150 rs.
        It’s not healthy for us especially for people like me who just orders for self.
        I don’t know about you but most people order in bulk just to get discounts only to eat more leading to obessity and other problems in India.
        I don’t know if the zamato is charging tax for you in your city but in my city and for vendors i order from, I pay 20rs less on Zamato for the same item order from the same restaurant when compared to swiggy because swiggy charges high delivery fees for non super members and orders below 99.
        And no, i wasn’t charged any taxes on zomato for the orders which are from same restaurant.
        PS: i have no affiliation with zamato, just my personal experience. I personally hate zamato as well for their previous controversies.

        Reply
        1. Swiggy

          Hi Naresh, we understand you are unhappy about the delivery charges however, these charges are levied for the services rendered by our delivery partners. We’ve launched Swiggy SUPER subscription which unlocks free delivery for all your orders above Rs 99/-. You could give it a try and enjoy the benefits. Please take a moment to write to us at swiggysocial@swiggy.in regarding the same with your registered details so that we can look into it right away.

          Reply
          1. Naresh kumar

            Hello Swiggy,

            Weird to see your team here on a credit card review website but anyways glad to see you guys are taking time to look for your reviews in the comment section instead of properly responding to the customer on your app and giving them a solution.
            Numerous times you guys have denied a refund for bad/stale food sent by the restuarant, earlier you guys were good and took responsibility for the wrong doings of the restaurants but from past few months your customer care people just say they can’t do anything in such cases and i am like what the heck? Why the hell you guys take money from me when you can’t take responsibility of your partner restaurant?

            Also, you guys charge a minimum of 25 rs for delivery whereas Zamato does it for 15rs as delivery charges which is awesome for people like me who just have to order small quantity of item for self eating.

            And your swiggy super is just a plain marketing gimmick. You guys are charging such a high fees for a subscription just to provide free deliery on orders above 99, like what’s the point of that? Why such restrictions? Just so customer orders more than he can chew just to save 25rs? That’s stupid and unethical to charge customers a high subscription fees and then have conditions.
            You guys took this concept from Amazon but atleast have the courtesy to obey all the rules, amazon fulfilled orders are all free shipping no matter the order total.
            I used to order from you guys every other day but after your cudtomer care denied refund for orders sent with stale/bad food a couple of times, i have stopped using your app from past few months. Zamato is better(not the best i agree but still better than you guys at this level of customer care offered by you)

  2. Aman Gupta

    Why would I buy Amazon/flipkart vouchers from smartbuy instead of shopping directly via these sites when I will get exactly same reward points? I can think of only gifting as a use case

    Reply
    1. Kartik

      I would assume the credit of 10X points towards insta voucher purchase would be alot faster than 10X points towards purchase on Amazon via smartbuy portal.

      Reply
    2. Prashant Gupta

      simple to make payments on other sites…..to make bill payments, recharges etc. its a saving isint it.

      Reply
    3. Gautam

      You can use the vouchers to pay mobile, broadband, electricity bill , water bill and the like. This way you save 33% on utility bills, which is otherwise not possible.

      Reply
    4. Aman S

      Guess you buy vouchers and load your account, use the balance in the future.

      Reply
  3. Mangesh

    have a question about the limit of Rs.5k for Instant Voucher.
    “Instant Vouchers: Amazon & Flipkart Vouchers are back but limited to Rs.5K each” ?

    I think one can buy more than 1 qty of 5k instant voucher, where cumulative monthly reward points are limited to card variant (i.e 25k to 15k or 5k).

    Reply
  4. Varun

    I have both HDFC infinia and HDFC Diners Black, so am I eligible for purchasing 5000 rs of amazon vouchers on each card i.e (Total 10k) or can only make it only 5k.

    Reply
  5. Maulin

    There are swiggy vouchers now on smartbuy gift vouchers. That should cover the removal from diners and also gives 10x for infinia users πŸ˜€

    Reply
    1. Gautam

      Not really. You get single use coupons on Smartbuy Giftyr as opposed to spend based cashback under 10x. But yes, if you can ensure that swiggy will not eat into the capped monthly smartbuy benefits of Rs.15k and ensure a minimum order amount of Rs. 300 then there is reason to be indifferent.

      Reply
      1. Vic

        I think the limit for diners club is Rs.45000 spends for 15,000 points/month of 10x program.
        They first removed the renewal benefit, and raised fee back to Rs. 10,000 plus gst,
        (Renewal waiver still there though at 5L spends) and now removing partners.

        Reply
    2. Hitesh

      The issue is that Swiggy gives coupons instead of vouchers and max value of coupon is 500 worth.
      You can apply only 1 coupon per order. So although its a benefit on a part of your order, it doesn’t cover the entire order

      Reply
    3. George Mathews

      Are Gyftr vouchers available for Infinia card holders as well?

      Reply
      1. Hitesh

        Vouchers are available for all HDFC card holders including Infinia.
        Just the limits are different for each card on how much reward points you can earn per month

        Reply
  6. Shashank Karnawat

    Redbus 25% introductory discount offer has also been discontinued.

    Reply
  7. Sahil

    1. Can anybody explain the benefit of buying these amazon vouchers since you get 10X points anyways on amazon portal through smartbuy? (Unless someone wants to resell them)

    2. I’ve heard about payzapp recently only, is it worth using it? Do we have to use payzapp wallet card or will payment happen directly through linked credit card? Dont see any payzapp option on Zomato for instance.

    Reply
    1. Gautam

      You can use the vouchers to pay mobile, broadband, electricity bill , water bill and the like. This way you save 33% on utility bills, which is otherwise not possible.

      Reply
  8. Sahil

    Also, i dont see the option for purchasing instant vouchers on the diners specific link. Any reason for that?

    Reply
    1. Hitesh

      Go to HDFC Smartbuy generic site and not the DIners or Infinia specific website of HDFC smartbuy

      Reply
  9. Nitesb

    Amazon gift voucher is good for random pantry purchases Somehow going via smart buy to Amazon didn’t seem to work for me.

    Reply
  10. Aashish Goel

    Hi Siddharth,

    On the Terms & conditions the 5000 limit is not mentioned anywhere. Any specific links.

    Is this 5000 limit only applicable for Amazon/Flipkart or all instant vouchers?

    Thanks
    Aashish

    Reply
    1. MT

      Mentioned when you reach the amazon gift voucher page , and during checkout it doesn’t allow you more than 5,000

      Reply
  11. Hitesh Sharma

    A few more Diner partners should be added. Else it does not justify the new 10K annual fees for the DCB.

    Reply
  12. Lakshmi

    Seems they have removed AZ and FK vouchers form the portal , yesterday night i have 5K AZ voucher but i dont see AZ and FK vouchers

    Reply
  13. BeingHuman

    Some employee involvement in this?
    They uploaded & within 1 day removed also
    Many people purchased making multiple gyftr accounts in between

    Reply
  14. Ashu

    Managed to buy 5k Amazon voucher today morning πŸ™‚
    Thanks for timely info.

    Reply
    1. Naresh kumar

      Yes, amazon pantry gets you 10x rewards because i have received email from amazon that the transaction was done through smartbuy with order id but when i did the transaction via smartbuy two times for Amazon fresh, i didn’t get any email from them. So Amazon pantry yes, amazon fresh a big NO.

      Reply
    2. Raghu

      Yes. We will.
      No 10x for transactions via AmazonPay (including electricity bills, so on)

      Reply
    3. Nihar

      Yes for Amazon Pantry . NOTE – No for Amazon Fresh , though I am still following up.

      Reply
  15. Awenindo

    Time to upgrade to Infinea if you can. Diners is just downhill from here.

    There is a trend where retail merchants don’t want to enable diners payments probably because of the higher transaction costs.

    Reply
    1. Rohit roy

      @Awenindo
      I had issue with one of the shops who denied stating high transaction cost but on other hand some small restaurant were accepting it so the pos usability has improved.

      Reply
      1. Awenindo

        Maybe, but nowhere even close to acceptance like Visa / Mastercard or even Rupay.

        Reply
        1. cody

          this is plain stupid. diners is accepted everywhere where rupay is accepted

          Reply
    2. Aashish

      Any tips on doing that? I don’t see Infinia in my netbanking section and RM is useless.

      Reply
  16. Rohit roy

    Smartbuy Site is showing error as on 05/02 morning πŸ™‚
    Did you guys get E voucher of Rs 1500 for offer in December . I am suppose to get 3 vouchers but no trace of it . Whom should i contact on this ?

    Reply
    1. deva

      i have emailed hdfc bank and they requested me to wait till 10th february to get the vouchers

      Reply
      1. Rohit

        @ab
        Is there any restrictions for using voucher ? Customer support asked to send the order details to further investigate which is real hell. hope they send it at the earliest.

        Reply
  17. DIVESH MEHTA

    Can someone help me where are the amazon & flipart vouchers available?
    I looked up the Instant Vouchers on the smartbuy landing page and couldn’t find these vouchers.
    Couldn’t find the swiggy voucher too.

    Reply
  18. Vishal

    Do we get 10x rewards point -if we buy Az and FK gift vouchers from gyftr of 5k each on DCB ? Its showing as avaiable now.

    Reply
  19. Abhi

    Q. Why does HDFC extend 10X month-on-month and not make it an year-long offer in one go?
    A. Because 9X is fulfilled 90 days after the offer end date for many of the categories/partners. So they need to keep an end date to the 10X offer, and again run a fresh identical offer the next month and so on. In past the offer used to run atleast quarter-long and some people had trouble in getting their 9X in reasonable time, esp if they had shopped early in a given quarter.
    So no need to be jittery or anxious if the offer will continue next month, 10X is here to stay.

    Reply
    1. Abhi

      Who said so ?
      So you mean when it used to be per quarter offer, people were getting points after 6 months ? (90day for a quarter and 90 days post offer) Moreover, it is not a religious manuscript saying ‘Thou shalt get the point only after the expiry of the offer’

      Reply
  20. Sahil

    Do lifetime free diners black card holders not get the welcome gifts (the annual memberships)?

    Reply
    1. Abhi

      They also get those complimentary memberships, if :
      1. They got their new DCB card after 1st Nov; or
      2. They meet the 2.5lac spend criteria (in Aug-Oct or Nov-Jan) following which they should upgrade to new card (which also comes LTF);
      and make atleast one spend within first 90 days.
      OR 3. If they hit their 8lac annual spend criteria on their existing card (but will have to wait until card anniversary).
      Note: If you have met the 2.5lac spend criteria in Nov-Jan period, you’ll get option to upgrade to new card during 01-30 April.

      Reply
    2. Santosh Kumar

      No welcome gift, only if you spend 8L, you will get memberships for the next year.

      Reply
      1. Sanchit

        This is not correct. I received all the welcome gifts with my LTF DCB card.

        Reply
      2. BGV

        LTF cards also get welcome gift. My husband got them through the university program that was being offered in Nov, Dec 2019.

        Reply
      1. Abhi

        CC has confirmed this. Everyone is eligible for new DCB and also the complimentary memberships if they meet even the 2.5L spend criteria. Only condition is new card will continue to be under current pricing. So if current one is LTF, new also will be LTF, while the complimentary memberships are offered to everyone who do a transaction within 90 days of getting the new card, regardless of card pricing. Also nowhere does Diners site state that if new DCB is LTF, you wont get memberships until they spend min 8L. See below:

        Upgrade offer for existing card numbers starting with 3608 (Issued before 1st Nov 2019):
        Customers, who have achieved spend milestone of Rs 2.50 Lakhs in the period Nov 2019 to Jan 2020, your card will be eligible for new Diners Club Black upgrade between 1st to 30th April 2020 (under current pricing of your card)
        Note:1. Post upgrade, the new card pricing will be changed as per your existing card pricing by 30th May 2020.
        2. For those who have achieved the spend milestone of Rs. 2.50 Lakhs in the period Aug to Oct 2019, upgrade window will be closed on 15th Feb 2020.

        Reply
        1. Rohit

          @Abhii
          In the month of October 19 i signed a form stating that 1st year would be free and renewal fee would be 5k . Will my card continue to be 5k or increased to 10k. Another worst part is all my life all the cards were LTF but hdfc said they stopped giving LTF cards and still I see bank giving LTF cards. If they keep differentiating customers then trusting bank would become difficult.

          Reply
    1. MT

      Smartbuy (except amazon) is 2-3 business day after settlement (usually T+2) , if under bonus schemes , you have to wait till end of fulfillment period mentioned in T&C , amazon 90days from transaction month end , restaurant 2x , airvistara 2x are 2-3 business days for settlement once again , and points become usable only after statement generation

      Reply
      1. Rohit roy

        @MT
        whether all restaurant spend in India and abroad gets 2x or specific ?

        Reply
          1. Rohit

            @MT
            can you please elaborate what is Non chain/Non hotel. Any partners list for DCB and how much points it would receive?

  21. Prasanna sakthi

    I dont get the email at all. i have subscribed to your list multiple times. Please add me to the notifications list

    Reply
    1. Gopal Gidwani

      Same is the case with me also. I have subscribed multiple times to the mailing list over the last few months. But so far have not got even a single email from Siddharth. Please do something about this and add me to your mailing list. It will be a privilege for me to be a part of your mailing list because you have taught me so much about credit cards πŸ™‚

      Reply
  22. Yogesh

    Hi Guys.. Usually in hoe many days do one gets the 10x points from the transaction made on Amazon via Smartbuy?

    It’s been 80 days since the transaction, yet to receive the points on my DCB.

    Reply
    1. Mouli

      Yogesh,
      It will take 90 days after,sometimes beyond that also.Once it crossed 90 days check with customer care

      Reply
    2. Nimesh

      For Amazon, the points are credit in 90 days from the end of the end of the month in which the transaction was made. For example, if you make transaction on 5th Feb 2020, you should expect points in last week of May / first week of June

      Reply
  23. Surya

    I am not able to claim vouchers for monthly milestone benefits (BMS, Tata Cliq & Ola). If try to redeem it shows as CLAIMED. Is everyone able to claim these vouchers every month?

    Reply
    1. PM

      Same happened with me. I talked to the customer service and was told that it was a technical issue.
      Now it seems to have been resolved and just few minutes ago (7th Feb late morning) claimed the vouchers.

      Reply
    2. Yogesh

      It has worked fine for me in last 2 months .. yet to get it for this month.

      Reply
    3. Ajinkya

      Try after 13th of the month. That is how I got it working last month.
      Their milestone system seems full of bugs. What is worse is the helpline folks are not willing to admit the issue and not helpful at all.

      Reply
    4. Shivam

      Facing the same issue. Spoke to customer care who informed that they are aware of this issue and it pertains to website. It will be fixed in few days.

      Reply
  24. zubin

    Is the 10x rewards on Diners Club cards also valid on flights booked through the Smartbuy portal?

    Reply
  25. KT

    Can someone confirm approximate timeframe for credit of 9X reward points towards flight booking on smartbuy portal?

    Reply
      1. KT

        Thanks a ton.. yes indeed received points for a recent flight booking made on smartbuy as per T+3 days..

        Reply
    1. Rajiv Krishna Omar

      you get 1x points on transaction_date+2 and 9x points on transaction_date+3. Points get posted ~1:30AM

      Reply
    1. George Mathews

      MakeMyTrip vouchers earlier had a 5% discount. Even that seems to have gone.

      Reply
      1. Dr. Mohit

        MMT doesnt let you use there other codes of 20-30% off which they already have on there packages so there voucher are good for flight only.

        Reply
  26. Mayank Garg

    Hello sid,

    A quick update. HDFC has again removed the Flipkart and Amazon Vouchers. They are not available now.

    Reply
  27. Akshay

    I have been trying to get Amazon or Flipkart vouchers for the past 1 week now, but not able to spot them. Do they have a limit/quota on number of vouchers.

    Reply
  28. Ayush Agrawal

    A strange glitch on Amazon orders placed through SmartBuy:
    I placed a couple of orders on Amazon through Smartbuy 2 days ago, and Amazon sent me an email today saying “thanks for placing order through SBI YONO”. I wonder if anyone else has faced this issue as well.

    Reply
  29. Niraj

    Hey guys
    Does know one know how many days does Diners Black takes to settle Myntra reward points?

    Reply
    1. MUKUL BHANAWAT

      Myntra should be same as any other Partner brand, which means 2nd of Every month for previous month.

      Reply
  30. Raj

    Did the mistake of buying Swiggy vouchers worth 1000β‚Ή (2×500β‚Ή) from Smartbuy. πŸ˜’
    I thought like Amazon gift card it would add the amount to Swiggy credit/wallet and I could use whenever required. Instead, each voucher can be applied one time only and if the order amount is lesser than the voucher value, the balance will lapse. So if order value is 300 and I apply voucher worth 500, the balance 200 lapses. Also, voucher amount will not be adjusted towards the tax amount and it has to be paid. Secondly, as this voucher is used in place of a coupon code, you lose the discount from a coupon code that you would have applied if ordered normally with a card.

    What a waste!!

    Lesson learnt, always read T&C very carefully. 😣

    Reply
  31. Rohit roy

    Can anyone tell me how I can use points to book a flight for DCB. My previous card had option to enter card number and directly use points instead of paying. For DCB I can see option only to enter voucher number. So how do i generate that ? Thanks in advance.

    Reply
    1. Lakshmi

      During payment it will ask to generate voucher for the points u want to redeem and same can use during booking.

      If am not wrong,Once voucher got generated it is valid for 28days.

      Reply
  32. Gopal Gidwani

    Hello Friends,
    I work as a freelancer and so I rarely travel. I have accumulated a few thousand points on my Diners Black credit card. So, I wanted to ask if I can book a ticket for someone else on the SmartBuy platform using my Diners Black reward points? Also, please clarify if it is compulsory for me to travel with that person?

    Reply
    1. Raghu

      Hey Gopal, you can book for anyone and its not necessary for you to be along with them. I have done it twice on Smartbuy and faced no issues.

      Reply
    2. Murad

      Yes, you can purchase flight ticket for someone else and its not compulsory for you to travel.

      Reply
    3. Pavan G

      You can book it for someone else even if you are not travelling ..I had done it for domestic flights as booking partner shows as Cleartrip or Yatra …but some airlines ask for credit card authorisation letter from card holder ..personally airlines never asked for such letter

      Reply
    4. Rohit

      @Gopal Gidwani
      Worst case when country wants to deport someone and you use some other credit card airport authorities would ask for authentication which is very rare scenario other than that no issues for advance booking which I did for my family international trip had no issues. Within India nothing to worry coz no body cares how you are booking.

      Reply
  33. sam

    flight fares on smartbuy portal are quite high and inflated, compared to other portals..better to redeem reward points/buy tickets from another portal..

    Reply
    1. Raghu

      This cuts both ways.. I found it way better on smartbuy in recent times for example, Chennai to Delhi, Hyderabad to Dallas, etc.. If you include convenience fees and all, Smartbuy turns out better..

      Reply
  34. Varun

    Can someone confirm?
    Earlier there was a Rs 200 coupon for Flight booking thru smartbuy portal. presently, i am unable to see that.
    Is it removed by HDFC? There is no such information reg same anywhere.

    Reply
    1. Deva

      Yes..with effect from feb,no more FLYHDFC coupon which provided 200 instant discount..Also no mor redbus 25% discount offer

      Reply
    2. Rohit

      @varun
      Previously there was no convenience fee too now they are charging rs 236 and yes 200 is gone. Might be they are displaying reduced fee. You can compare with make my trip.

      Reply
      1. Pranab

        Convenience fee of β‚Ή236 was always there, at least for the last 7 months (since I started booking Flights through smartbuy).

        Reply
  35. amit kumar

    Does anyone has experience of purchasing iphone on Amazon orFlipkart and getting the 10X rewards? How was it? Please share your thoughts.

    Reply
    1. Murad

      Yes, I am currently having with iPhone 11 Pro No Cost EMI purchased in November on Flipkart through SmartBuy. HDFC is saying that the purchase not done through SmartBuy.

      At the same I have purchased another iPhone 11 on NO Cost EMI in Jan on Flipkart through SmartBuy which I did receive the 10X reward points when the installment amount was deducted.

      Since i had photo/pics of the purchase confirmation page which shows both SmartBuy and Flipkart logo on it as well as SmartBuy Flipkart Offer website url, I have forwarded photo/pic of purchase confirmation page of both iPhone 11 as well as iPhone 11 Pro to Senior Management and Principle Nodal Office and requested them to provide clarification. Now waiting for the response. Forget about 9X reward, i haven’t received the normal 1X reward for the purchase of iPhone 11 Pro.

      Reply
      1. Rohit roy

        @Murad
        I was told by DCB concierge that Flipkart NO cost EMI would not fetch any reward points. To get points you will have to use paid EMi which i did and had no issues with points credited in T+3 days.

        Reply
      2. vaibhav taranekar

        are you sure that you got reward points for no cost emi? in the same month or next? i just bought iphone 11 on no cost emi from flipkart but did not receive any points in my statement right now.

        Reply
        1. vaibhav taranekar

          UPDATE: I did receive additional points after 2 days of statement generation.

          Reply
  36. Pravesh Gupta

    I made quite a few transaction on Smartbuy in the month of December (Smartbuy Vouchers & AMazon /Flipkart Both), But I have not received any Additional 10 percent SmartBuy Voucher. Has anyone faced this also?

    Reply
    1. Mayank

      Yep. I haven’t received 9X points as well as smartbuy voucher till now. Maybe this time they will take 90 days to credit the same.

      Reply
    2. Anuj M

      You don’t receive Vouchers, you get points which can be redeemed later. In any case Smartbuy – Amazon purchases points will take +90 days.

      Reply
    3. Rohit roy

      @Pravesh Gupta
      I am suppose to get 3 vouchers and didnt receive even one. Sent mail to customer care and they have asked for details like order no , merchant name etc. Now its been 14 days and i got a mail that it is under investigation.
      Biggest problem with HDFC is it would take months to get resolved by then even march 31st expiry day would come.

      Reply
      1. Ankit Saraf

        Do you have the email for the offer? I also was supposed to receive the smartbuy vouchers but dint receive. I dont remember the offer and the voucher amount.

        Reply
        1. Rohit

          @Lakshmi
          I did an amazon purchase on Nov 29 so would wait until feb 29 and see whether points would be credited . I didnt receive points yet for 3rd EMI through flipkart . I generally get within 2 days of emi bill date. Not sure whether there is any restrictions for EMI since the product cost is 66k.

          Reply
  37. KARTIKAY GAUR

    Hi all,
    Are 10x points given on diners for Ola outstation as well? Could someone share their experience?
    Also, how many days does it take for the points to reflect?
    Thanks.

    Reply
    1. Rochan

      Yes. It applies to Outstation too.

      But unfortunately, Ola is having a lot of problems with Diners Network.

      I suddenly got a message a couple of hours into my trip that Ola is unable to accept Diners Cards due to a technical error. It was not resolved until about 5 days later IIRC.

      So I had to pay with some other card.

      Be wary of that.

      Reply
  38. Yogesh

    Has anyone received monthly milestone benefits for Jan? I am yet to receive one …

    Reply
    1. Ankit Saraf

      you can directly login to poshvine website and check. Use last month’s link or from diners website.

      Reply
  39. Surya

    They have removed Rs.200 Instant discount on flight bookings on Smartbuy and Rs.238 gets added as convenience fee. Day by day Smartbuy is losing shine, once they remove 10x many will close the card I believe.

    Reply
    1. Mohit Arora

      Same day when smartbuy 10x stop, HDFC cc department will also stop. They can go from 10x to 5x easily anytime but cant stop the whole programme as that’s there only USP.

      Reply
  40. Eshwar

    Is the 10X points applicable on all the partners listed on the instant voucher?

    Reply
    1. Anonymous

      10X is on all sites you land via SmartBuy sites including a few on that page itself as per the tnc

      Reply
  41. Pranab

    Can anyone please confirm the bonus 9X points credit timeline in Compare & Shop (Tata Cliq)? I know about others (Flipkart, Amazon and GVs).

    Reply
  42. Gaurav

    I am a new cardholder. Got my DCB in November and I have been spending mainly on Swiggy, Uber premium,ola, amazon smart buy. Recently i checked my february statement and got to know that i havent got my 9x reward points from November and December.
    Any idea about how and when these 9x required points are credited and whom we can chase for this ?

    Reply
  43. Dhruv Soni

    Hi everyone

    Is anyone aware of any way through which we can check the statement of our reward points?

    Sometimes gets a bit tough to reconcile if all points are credit in the reward points statement or not

    Reply
  44. Abhishek N Joshi

    Finally, after lot of efforts i got upgraded from Diners Premium to Diners Black yesterday with 50% conversion on RPs. Hence, I wanted to celebrate with you all & Siddharth. Information from all of you has helped a lot.
    I had 3 queries in mind which users like you can only answer, because the HDFC helpline number is pathetic and not knowledgeable at all. They don’t know even their terms & conditions on cards. :-). You all know better actually..ha ha ha
    1. I have seen people talking about 10X RPs for each transaction. The statement does not show transaction wise RPs. How do you get this information for your individual transactions?
    2. The transactions done on primary + Add on card : Both are considered for 5 lacs (Annual fee waiver) & 8 lacs (Coupons) OR Only Primary card is considered?
    3. Complimentary lounge access is available to Primary + add on card holders together at same time OR only to one of them?

    Reply
    1. Sam

      1. 10x – not sure how to monitor.
      2. Both are considered together.
      3. Both can access the lounge together, though sometimes there can be confusion (happened to me) because the card number is the same. So in that instance, they said I could be charged because I’m swiping the same card twice, but I said go ahead, and I wasn’t charged. This happened only once.

      Reply
    2. Tejas Ghongadi

      1. Manual Tracking is the only way or else at the mercy of Customer Care executive willing to explain you which transactions have been posted and which haven’t
      2. Both are counted under Annual Spends.
      3. Both together can access the same lounge at the same time using their individual cards.

      Reply
    3. abhijeet

      1. Many people dont take the pains of tracking it. For initial period you will have to take a screenshot of the transaction confirmation page proving that you have used the right channel with your DCB. Once you do it right then you need to create a XLS where you track the points ( which you are supposed to get ) for each transaction. Once you see you have not got the points , you need to call the Customer care and they will help you to get them. Once you are comfortable doing this, you will not have issues in tracking and getting the points. After certain months, when you have enough confidence on the card, you will only track it through the statement.
      2. Transactions done on all cards combined are considered for fees waiver and the other benefits.
      3. Both. Even if they enter the same lounge

      Reply
  45. Gaurav

    I have started using DCB from November 2019. My usage mainly revolves around swiggy, Ola, Uber premium, amazon smart buy. However, if I see my total rewards points accumulated till date, its very less. Naturally, I haven’t received the 10x rewards points from any of these partners.
    So I wanted to know, how long does it take to get these points credited. I have heard that amazon normally takes 90+ days but what about the rest ?

    Reply
  46. mahesh

    How to check and confirm if 10x reward points for a particular transaction has been credited to my account?

    Reply
    1. Shivi

      Manually only ~ by keeping a track of the transaction bonus points and following it up with customer care if it’s not credited at the end of the bonus credit period ad per tnc

      Reply
    2. Ramesh Kumar

      Check the reward points being credited after 3 days from date of transaction. Usually 1x will be posted 2 days from the date of transaction and 9x will be posted 3 days from the date of transaction. This applies only for Smartbuy transactions except amazon (which takes 90 days) and for 10x partners posting check 9x posting on 2nd date of each month, where they’ll post 9x of previous month (for transaction done till 28th or 29th). For transactions done on 29th, 30th and 31st, you need to wait for 90 days or raise complaint after 2nd of each month.

      Reply
    3. Chintan

      Call customer care, but if you don’t have Black or Infinia then customer care is even of no help either.

      Reply
  47. vinoth kumar

    I own a diner club miles credit card for past 6 months. I don’t travel a lot. I redem my reward points for cash redemption and products. Which is the best card suited for me in hdfc. I use mostly for purchase in online and offline. Suggestions please.

    Reply
    1. Siddharth Post author

      Only for cash redemption. Perhaps, its right time to start burning the points as travel vouchers. Its never good to keep accumulating rewards points.

      Reply
      1. Mohan

        HDFC never intimate customers, they devalue in a similar way for Regalia in the past. This shows the sign of devaluing of Infinia points soon or limit like 70% usage like in Regalia !!!!

        Reply
      2. Shivi

        Looks like the next round of devaluation of credit card reward points is around the corner!

        Reply

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