Now access Coimbatore Airport Lounge with a Mastercard

By | March 3, 2020

Coimbatore airport lounge was initially called as Avaachi lounge and that got re-branded as Blackberry Restaurant and Bar recently. It has been causing problems to many travellers when it comes to card acceptance & service since its opening and I always come across a negative comment about it almost every month.

So I decided to check out myself one day to see what the fuss is all about. Here’s what I experienced in the lounge during last week of feb 2020. 

At the lounge

  • Me: can I have access via cards?
  • Lounge guy: Sorry sir, card access is closed few months back. It’s only a restaurant now. Repeated that twice, infact with a confident smile. 
  • Me: Tring tring… “Hey Dreamfolks, I’ve a situation……..”
  • Dreamfolks Person to lounge guy (over call): What’s happening?
  • Lounge guy (to DF): Sorry sir, I was saying RuPay card has some issues. Yes sir, yes sir, we accept cards at lounge, only RuPay machine has problem. 
  • Me (mind voice): WTH?! You just said that lounge concept was closed.
  • Lounge guy to me (after call with DF): Sorry sir, we accept only Visa cards, many face issues, so we had to say like that. Also we don’t have any food now, that’s why sir. Chef timing is different. 
  • Me (mind voice): WTH?! New story again?!
  • Me: So what can I have now?
  • Lounge guy: Sandwich and some tea/coffee
  • Me (mind voice): So you’ve something!

Moral of the story: When you face lounge access issues like above, call Dreamfolks support (18001234109).

Accepted Cards

So they finally decided to swipe my card. I tested with all my Visa (Signature & Infinite) credit cards and all of them worked well. They can put the card into the machine and tell you available visits left if the card is supported. Below cards from my wallet are supported:

  • Sbi Prime
  • Axis Vistara Signature
  • HDFC Infinia
  • Axis Magnus (Mastercard)

Yes, you read that right. Now the lounge accepts Mastercard ( from axis only for now) too since past 2 months. And I continue to wonder why he had to say lounge is closed despite increase in acceptance with Mastercard.

Even one of the staff in lounge had Axis Privilege and he voluntarily gave his card for checking, which went through as well.

Further, they might soon accept RuPay & Amex as they’ve the devices ready, maybe waiting for approvals. 

The Food

I was well prepared for the situation like this so I didn’t really expect anything to have at the lounge. So ordered the Veg Grilled Sandwich and coffee to sample them.

I had very low expectation given how it all went, and just as thought the chef burnt the sandwich till it went almost smoky black.

Hmm, anyway I just decided to taste one of those 4 pieces and to my surprise it was really tasty and ended up consuming 3 out of 4 slices. Coffee too was good. So, food is overall good in my experience. 

The Interiors

The interior is really good as you see in the main review and the temperature inside is much better (colder) than the airport and of-course a quite and calm place with charging points all around. 

Bottomline

While it’s not an amazing lounge, given the interiors and the food, its really a good place to show up before your flight. While the food option may not meet usual lounge standards, it’s still a wonderful option for coimbatore airport. 

And by the way: While I was just done with the swipe, a couple showed up and enquired about credit card access. The lounge guy said “Yes sir, but we don’t have Buffett ………” with an awkward tone as I was nearby 😅

Had I been not there few mins ago, they wouldn’t have got the access and I hope this article helps many more who’re facing issue at this lounge.

Have you been to coimbatore airport lounge recently? Feel free to share your experiences in the comments below. 

17 thoughts on “Now access Coimbatore Airport Lounge with a Mastercard

  1. Anand

    Brother I accessed this lounge on FEB 29 with my HDFC EASY SHOPVISA PLATINUM DEBIT CARD. Worked fine. The guy at counter never asked anything to me!

    Reply
    1. Siddharth Post author

      Maybe because this story happened on Feb 27 th 🙂

      So what food options they had by then?

      Reply
      1. Anand

        Vanakam brother,
        -I was going for a 10:40 flight to MAA so I was there around 09:45-10:15.When asked for options they said: no breakfast option only snacks were the option like French fries,cutlet,samosas,sandwich kind of things.
        When I asked drink otions they said” You can choose one from Fresh Juice (had 5-6 options and taste was good) or choose one from drinks stored in fridge (coke,sprite,7up and so on)
        Have to mention The food and juice presentation as well as the taste was very good though!

        Reply
        1. ANand

          Went in, Asked for complimentary acess with cards
          He replied.” Only select Visa cards are accepted do give your card will try and see!”
          Gave my card-Entered pin- Accessed it.
          No other conversation between us!
          The service was good too! Staff took care of me! informed me when the boarding started ! My experience with them was good!
          Only minus, if they accept more card and turn it to full service lounge then this would definitely be one of the best!

          Reply
  2. MM

    Great work Sid, I don’t know why these lounge folks are so unscrupulous.
    I had a similar situation like this in the Bangalore Airport lounge, international departures. Due to the so called renovations, they are only allowing businesses class passengers in the lounge, and for all cards, PP, they are swiping and sending folks to a nearby restaurant for a mediocre buffet without alcohol.
    I asked them to swipe my PP(citi prestige) and my Amex Plat Charge, and still didn’t allow me in (I was traveling premium economy, Sq) , and said I can pay extra Rs 2500 to access the lounge. I called amex concierge and they spoke to lounge reception over the phone, but couldn’t convince them.
    So one holds the amex plat charge card and cannot even access the lounges properly even though it’s listed in their app/website.

    I’m sure I’m not the first one here to experience this major inconvenience. Do share your experiences and how to fix this situation.

    Reply
  3. Sudheer

    Nice article. Why you contacted DF? DF card for Domestic SPA and international lounge right?

    Reply
    1. Siddharth Post author

      DF is the backend service provider for airport lounges.

      Reply
  4. Mouli

    Great to hear this Sid and good work

    At what time you visited the lounge ?I am used to access this lounge and sometimes they said the same lie that they said to you and I replied my SBI visa card works here and try it lets check whether it works or not?

    For lunch,I used to get Rice/Rotti and Dal + Chicken or Veg gravy + gulab jamun

    Reply
  5. K agrawal

    DF supports all airport lounges in india ? Can u share the contact information for the same.

    Reply
  6. Rohit

    It is a shame when staff at lounge behave like that. I was denied entry at Chennai international terminal for DCB card even though it was listed by diners . They said entry is only for business class and pp holders. Should have done what you did but since there were other lounges too I walked off

    Reply
  7. Saksham Dhawan

    Could you please share dreamfolks support number?

    Reply
  8. SKJ

    Delhi International Airport T3. Pride plaza lounges at both A and B lounges refused to accept any visa/ MasterCard/Diner’s card today.
    They are saying about RBI order on yes bank. Didn’t understand the logic. But, unfortunately sitting at the gate awaiting flight for last one hour. The flight is getting delayed. No use of about 4 Credit Cards and Three premium debit cards.

    Reply
    1. Pankaj Gupta

      As far as I recall, this lounge at T3 uses Yes bank’s pos terminal, which might have become non functional

      Reply
  9. Pradeep

    Hi Sid ,

    10 comments an hour, will keep us busy all day.
    Comment approvals are give aways too 😉

    Cheers

    Reply

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