NoBroker Rent Payment feature – Review

By | June 23, 2020
Nobroker Pay rent online
Nobroker – Pay rent online

Just like most other apps (CRED, Housing) we saw before, nobroker too is a similar solution to pay rent online through credit card without much of friction (like, no documents required). However it’s little bit different from other apps. Here is everything you need to know about Nobroker rent payment feature. 

What is NoBroker?

NoBroker is a Bangalore based real estate search portal that connects property owners & tenants and buyers and sellers directly.

The company does not charge any brokerage from either parties and works on a freemium model.

As the service primarily deals with properties, introducing rent payment feature on the platform is obvious.

You can pay rent through credit card either via Nobroker app or via website by choosing Pay Rent option.

Service Fee

Nobroker used to have a different fee structure before the launch of rent pay features from housing and CRED, but now they decided to go with a simple flat fee just like their competitors. 

Payment TypeService Fee
Credit Cards1% to 2%
PayZapp (Wallet)1% to 2%

Currently the Nobroker pay rent service fee is 1% for all payment methods but remember that this fee too is subject to change anytime. So cross check once before initiating the payment.

Rent Payment Process

  • Step 1: Open Nobroker app or online website
  • Step 2: choose pay rent option
  • Step 3: enter your details
  • Step 4: enter landlord details and then their bank Ac info. 
  • Step 5: choose your payment method and complete the payment
  • Step 6: Done! Check your email for rent receipt and tax invoice. 
Nobroker Rent Pay feature

Yes, you get tax invoice too with Nobroker, which I did not see with others. Maybe they will add it in future, or maybe not. This may be useful if you maintain books of accounts. 

Nobroker PayZapp Offer

One of the reasons why Nobroker got popular recently is because of its offer with Payzapp that gives 5% cashback upto Rs.500 when you pay rent on Nobroker using Payzapp while check-out.

Also the Payzapp option allows you to use Diners Card when its not supported using “Credit Card” option, meaning all cards are accepted on Nobroker.

Nobroker Payzapp offer

My Experience

I did a test payment using Nobroker via Payzapp and the account got credited instantly in matter of seconds post payment, via IMPS, which is great.

But they do not have a way to check the status of the past payments through the app, which is not a good user experience in my opinion.

Anyway they do send series of emails/sms about the confirmation of the payment to landlord, so you should be fine with it.

Caution

Agreements: Nobroker is asking for rent agreement randomly. If failed to submit, they are charging 2% additional fee + 1% Regular fee that u already paid.

Don’t try to transfer to yourself, family/friends or owner account without rent agreement.

Spamming: They ideally spam you via SMS & email as they’ve sent over 10+ email & sms since doing this payment. Ideally they’re seeing us as lead for their actual service.

That’s fine, but its too much promo even on my DND enabled number, which is not good!

Verdict

  • Cardexpert Rating: 4.5/5

Nobroker is certainly one of the best rent payment apps around, as it not only adds convenience to pay rent in matter of few taps, but also has one of the lowest service fee, next to Redgirraffe. And then the Payzapp offer is the cherry on the cake.

But remember, Nobroker payments are reported as “utility”, so you may not earn points on cards that don’t give points on utility spends, like with Amex. However you may still be able to get milestone benefits & annual fee waivers wherever applicable.

Have you used Nobroker for rent payments? Feel free to share your thoughts in the comments below.

Author: Siddharth

I love credit cards, enjoy travelling for free using reward points & airmiles. Obsessed with business class cabins, airport lounges and luxury hotels.

82 thoughts on “NoBroker Rent Payment feature – Review

  1. Aakash

    Hey, Sid any post coming up regarding Marriott Bonovy 60% Bonus points promotion?

    Reply
    1. Siddharth Post author

      Doesn’t give outstanding value and its not the right time to put money on points either. So skipped it.

      Reply
      1. Arvind

        Does no broker give 1x points on diners black on paying rent?
        Also I received a table showing all Diners Black RP offers reduce from June 2020 is it true? Example now Amazon will give 5x from June 2020 instead of ongoing 10x.. Is it true?

        Reply
  2. Tavi

    Will paying with Diners Black through Payzapp on NoBroker would get reward points? As far as I know wallet transactions doesn’t get any reward points for HDFC credit cards!!

    Does Payzapp not come in HDFC’s wallet definition?

    Reply
    1. Pranab

      Hi Tavi,
      There’re 2 scenarios with Payzapp payments.
      1. Paying with Payzapp Visa Prepaid card (Generally starts with 4799). For that you need to ‘Add balance’ with cards. For this you won’t get any points if done with HDFC credit cards.
      2. Paying with ‘Linked cards’. (you need to add your card first). You’ll get points for every HDFC credit card payments.
      Hope this helps.

      Reply
    2. FrequentFlyer15

      There are 2 types of online payments when it comes to wallets, wallet recharge and payments as a payment gateway. Nobroker uses Payzapp as a gateway so you WILL get points

      Reply
    3. Rajeev K R

      No, unless you are not adding money to payzapp wallet and paying the rent using payzapp virtual card.

      Reply
  3. Mohit

    Hi Sid, to hich rent pay platform does not report the transactions as “utility” ? I would like to pay rent using my Citi Prestige card to earn some points

    Reply
    1. FrequentFlyer15

      CRED Rentpay doesn’t count as a utility for now.

      Reply
  4. Nikhil

    Hi, Can people misuse this platform. Like transfering to own account and earn reward points + payzapp cash back?

    Reply
  5. Jay

    For IndusInd Legend they consider it under the category of ‘Pinnacle except 95’ and receiving cash points for the same as per card feature i.e 1% on weekdays and 2% on weekends.

    Reply
  6. Amit

    Rents at NoBroker get full reward points, i have been using it for more than a year now

    Reply
  7. Subrata

    Hi Sid, so to pay using PayZapp option the amount needs to be transferred to the PayZapp card or can it be payed with the linked credit card?

    Reply
    1. FrequentFlyer15

      If you want to earn points, use the linked card. Adding to the wallet through the Payzapp card will not give you points.

      Reply
  8. TK

    Hi Sid,

    Is NoBroker better than RedGiraffe. I am currently using RedGiraffe for rent pay. Please advise which one shall I use?

    Reply
    1. FrequentFlyer15

      Since Nobroker is giving 500 bucks for this month which recoups the 1% that they charge, you can use it. But for future payments, redgiraffe is the best.

      Reply
    2. Sanjeev Khatoi

      Redgiraffe is way better. No broker has one benefit which is convenience. Once you have set up your redgiraffe account, you’ll end up saving more when compared to any other services.

      Reply
  9. Syed Thousif

    Before paying rent. Please read all terms and conditions. There are some clauses where they can cheat customers very easily and charge additional fee.

    Reply
  10. Shashank Jain

    As per T&C of the offer, paying thorugh linked card (Master, VIsa, Rupay) or preapid card of Payzapp will give 500 cashback. So payig through Diners will not give me cthis cashback. Further, on adding money to prepaid payzapp card by Diners does not give me points as it is considered a wallet load transaction. Kindly confirm the understanding so I can plan accordingly for the upcoming payment.

    Reply
  11. Sudheer

    No broker is displaying the message that payment through Amex card will earn only spend based rewards. Does it means we don’t earn Amex regular rewards if we pay rent through Amex cards?

    Reply
  12. Nikhil Goel

    I think it would be great if we could compile a list of Credit Cards/Issuers which does not provide RPs on utility transactions or wallet reloads or any other such exemption. Many of us sometimes make utility transactions using such cards and later end up regretting not using the other card in our wallet.

    Siddharth you can make a separate article too for the same and we would love to give out inputs in comments section of it.

    Reply
  13. Anon

    Can I load Payzapp wallet using Citi prem miles and pay rent using Payzapp to get Citi reward points? Has anyone tried this?

    Reply
  14. Prem Taparia

    Thanks Sid. I explored the site and realized that we could also make the Society Maintenance Charges payment on it too. The 1% service fee is acceptable for anyone having a super-premium credit card. Wish RedGirraffe would start the Society Maintenance Payment facility too!

    Reply
    1. MT

      All of them are starting society management packages , if your apartment or bunglow complex has 40+ Units

      Reply
  15. Mayank Garg

    Are you sure that the payment is reported as Utility? I have received a spend based offer on HDFC which also requires utility payment. If that’s the case I will use it.

    Reply
  16. Akshat

    FYI,
    1% charge currently is upto 75000INR.
    nobroker charges 1.5% for Amount more than that.

    Aside, does nobroker give an option for monthly autodebit as redgiraffe? I didnt see that option

    Reply
    1. Nikhil Goel

      I explored their website and they mentioned that SI feature is in the works and is not live as of now.

      Reply
  17. Arun

    Did anybody receive cashback on DCB? In TnC, it is mentioned as only for Visa/MC/Rupay

    “Cashback offer is available only for transactions done through either PayZapp linked (VISA/ MasterCard/ Rupay) Debit & Credit Cards or through PayZapp Prepaid Card.”

    I did not receive cash back for a similar offer with payzapp. 75 Rupees cashback on spending 1000 with Payzapp at BigBasket. I spent twice and did not receive with DCB.

    Reply
    1. The Conscience

      Yes I received yesterday.. 3 more same cashback to receive.

      Reply
      1. Niraj

        Did you get cashback for HDFC Diners card or some different card? Where did you get cashback in credit card or PayZapp?

        Reply
  18. Vishal

    CAUTION: Nobroker is asking for rent agreement. If failed to submit, they are charging 2% add fee + 1% fee that u already paid. Need to make users aware so they don’t fall prey to nobroker. Don’t try to transfer to yourself, family/friends or owner account without rent agreement.

    Reply
    1. Nikhil Goel

      They are also not letting 2 tenants pay to single landlord.
      I have 2 forms with different rent agreements paying to 1 landlord. When paying through 2nd tenant, they showed an error that payment cannot be paid to 1 Bank account in last 1 month.

      Redgiraffe early create 2 IDs in this scenario.

      Reply
    2. Roy

      I also received similar email from them. I tried to pay rent through payzapp on nobroker and received this email next day requesting to provide rent agreement. My rent agreement was not updated but still staying in the same house and also paying rent via RedGirraffe. Even though rent agreement was not updated, the rent got increased and no issue with RedGirraffe.

      I have provided the same rent agreement and my broadband bill for the same address. Later they refunded the amount stating invalid rental agreement deducting service charge but they didn’t deduct 2% charge they mentioned. Similar they might have got service charge / service charge + 2% charge from many customers without transferring to bank account itself.

      I think they should accept the payment as I have showed proof for stay with broadband bill of May and also paid last month rent via RedGirraffe which is of same amount.

      Reply
      1. Roy

        I have tried nobroker only because of payzapp offer and their advertisement as no document required. I will continue with RedGirraffe and don’t have issue for the past 1.5 years. Even without updated rent agreement, I was able to pay via RedGirraffe. Nobroker says that the rent amount mentioned in agreement should exactly match with amount I paid via nobroker pay. As the document was not updated and rent and maintenance got increased, I paid the new or updated amount. I have paid the same amount for May month via RedGirraffe without any issue. I think because of this they haven’t deducted 2% which they mentioned in email but not refunded service charge.

        If this is the case, they should have verified the rent agreement before making the payment itself. I think many customers have been trapped due to this – either genuine or those who trying to send amount to own or relatives account as they may charge 3% without transferring the amount. So better to stay away from this unless we have the updated valid rent agreement and pay the exact amount mentioned in the agreement.

        Reply
  19. The Conscience

    Sidd, my money is stuck, so sad, I’ve paid rent on friday Evening first time. Using SBI Prime through payzapp as a linked card. Rent not credited even till now. There is no way to check in application as we all know. Now I tried to contact them. So hardly I’m able to connect to chat, customer executive is asking for NRP which I didn’t receive . She is just asking NRP which I search everywhere and didn’t receive it. I insist to check using mobile number or email ID, she said we didn’t receive money. Saying its failed. So bad. Asking to check with bank. I seriously doubt them now. My money is gone. I was so skeptical using it. Is there any bro, help to track it? I paid using payzapp linked SBI Prime on my bday to earn some points. Damn it got stuck. I got more than 1 lakh ruppees in trnxs and all went smooth except this.

    Reply
  20. Amey

    Although they have mentioned this in T&C but logically speaking they should validate rent agreements before allowing customer to pay rent like RedGiraffe this looks like a scam to earn money. Cant there be any legal action or can’t it be reported to consumer formula ?

    Reply
  21. Aalishan Abhilasha

    I personally suggest, STAY AWAY from this app. There rules are unethical. They lure you with offers, but the catch point is the Rent Agreement, if you do not have a proper rent agreement then they will make money out of your pocket without even delivering any service.

    Now, if you have a rent agreement, then why not use RedGiraffe which has lower processing fee than this company. Besides, the offers are just gimmick to lure customer.

    Reply
    1. Nikhil Goel

      I second this. One thing a company should take care of is to either implement proper rule or have no rules at all. Redgiraffe is having such a loyal base with their lower pricing and one time hassle to upload rent agreement which most of us have or can be made and notarised easily in few hundred bucks with an year of peace and now even after expiry of rent agreement they are extending the tanancy by an year via mail without demanding unnecessary agreement again.

      Companies like no-broker lures customer by offering one time cashback and then having bullshit rules like someone can receive payment only once. What if there is a PG or a commercial building where there are multiple tenants or someone is having multiple buildings on rent? This is total disappointment.

      Reply
  22. Ankur

    @Sid : What will happen if we raise dispute for the refund with credit card company ? This is regarding deduction of 3% money for rent agreement issues with Nor Broker.

    Reply
  23. Manohar

    Has anyone got their deducted money back or raised a dispute on that?
    Even my money is deducted unfairly and I need to know how can we get the 3% deduction back?

    Reply
    1. ron

      I have the same problem and their customer service is uber bad! Apart from taking DAYS to respond, they twist and turn words to defend the deductions and not provide any refund. I’ve started to feel like NoBroker is a planned scam!

      Reply
  24. Chirag

    Got 3% money deducted even with valid rent agreement. Only issue was that rent was transferred to Landlords Son but that’s been there for past 2years and no broker had no issues when I previously paid this rent via no broker.

    Request – Any suggestions to get this money back ?

    Reply
  25. Shreya

    Coming here made me realize there are many like me who have suffered because of no broker’s questionable practice on rent payment.

    @Sid : Could you please help me with details on how I can get my money back , 3% was deducted because there was a mismatch between owner name & bank account even though I had valid rent agreement.

    Would really appreciate any tips.

    Reply
  26. MANISH KUMAR

    I paid rent on 1st june through payzapp by adding money to wallet, but still did not get cashback, so i wanted to know how much time normally it take to credit cashback to payzapp wallet???

    Reply
  27. Neo

    I paid rent on 5th May and still haven’t received cashback. Anyone else who has received cashback?

    Reply
    1. Ramesh Kumar

      As per TnCs, it’s 60 days. Maybe you can raise issue to Payzapp support so that you’ll get resolution on a month. As per my experience, they’re take long time for resolution.

      Reply
    2. GTMAX

      Posting is within 60 days from the last date of offer expiry. So expect it by August end.

      Reply
  28. Kartik

    This is just a scam! The Nobroker site doesnt put enough requirements in the payment processing user interface, while accepting your payment! Later when they payment is on hold, they ask you for bills!! If you dont have a bill, they simply offer a refund, but guess what -2%. Why wouldnt you add the requirement in the initial time when you are making the payment! Its either smartly thought out scam to milk money or poor UI, poor system. My guess is glorified scam! Beware

    Reply
    1. Captain Bishuddha Bharatiya

      Kartik I agree with you 100%. They charged me a fine of Rs. 4,000-5,000 even after submitting documents. That was my last business with them. Redgiraffee is the best.

      Reply
      1. Ramesh Kumar

        What’s approximate transaction size you tried? I tried 15K twice and it went without issues.

        Reply
      2. Gautam

        Captain, are you serious. A fine of Rs. 4-5k? Can you please elaborate for the benefit of everyone here?

        Reply
    2. Mo

      This is true. I had similar experience with No Broker. First month (May) transaction went smoothly without asking for Rent Agreement (RA). Next month (June) transaction was put on hold and requested for RA and after they are receipt of the RA transaction was processed. Lastly, third month (July) transaction was put on hold and requested for RA and after they are receipt of the RA transaction was rejected and processed refund with 2% deduction stating Tenant info does not match on RA even-though the same RA was provided in June month and was processed. I escalated the issue and made them to refund that 2% which was deducted. Later they emailed me and requested to do the transaction and they will process the transaction. However, since I noticed the way No broker is working and I stopped doing transaction with them.

      Reply
  29. Sudheep

    Paid society maintenance fee via nobroker-payzapp-Diners black.. late to realise that payzapp payment via diners doesn’t qualify for 5% cashback offer 🙁 (someone mentioned here t&c)

    the process was smooth. made payment yesterday night. No documents asked.amount (<10k)got transferred to residents association account today.

    will use SCB ultimate next time , if payzapp cashback available .

    Reply
    1. Akshat

      I think you would be eligible for RP

      No broker has specifically added a line under credit cards payment option which reads as “including diners”

      Reply
      1. Sudheep

        yes.. i will get RP..

        PAYZAPP has got a 5% cashback offer with rentpay,for which diners doesn’t qualify.

        Reply
        1. Akshat

          there’s no tnc which mentions diners is not eligible.

          Earlier diners was not listed as methods to pay, only visa mc rupay were mentioned.
          Now they have specifically added “including diners”

          Reply
        2. Shakti Singh

          Hi Sudheep,

          I just confirmed with PayZapp promotions team, Diners cards are eligible for this 5% cashback promotion and you will get rewards points too.

          Reply
          1. Ramesh Kumar

            Yes, received Rs.500 cashback today for June rent payment using diners via payzapp. Even though TnCs mentioned as cashback applies only for Rupay, Visa and MasterCard varients.

    2. Niraj

      Can we use other bank’s card apart from HDFC to get Rs 500 cash back in Payzapp?

      Reply
  30. Mo

    If you have been transferring the amount for same account in pasts with No Broker, then question them how did transactions went on all previous occasions. Same issue happened to me. I transferred the amount for previous 2 months and this month they refunded with 3% deduction. Raised the issue as above mentioned and they refunded. My payment rejection was RA was in father name, but I as son was transferring the amount.

    Reply
  31. Govindan

    no broker totally fake & fraud lot of fake hidden charges dont trust at any cost….. while paying rent with this app,it will ask only A/c details of landlord instead of rental agreement, then no broker make your payment on hold.Finally asking rental agreement..if you don’t have rental agreement they will deduct 3% commission then balance amount will get refund.If you have rental agreement than they reply as below……………………………..

    we would like to inform you as the Rental Agreement provided by you was not valid so due to suspicious transactions, we were unable to process your payment. Hence, we have already refunded the amount to the source account as mentioned in our terms and conditions.

    Reply
  32. GOVIND

    While paying rent with this app,it will ask only A/c details of landlord instead of rental agreement,then no broker make your payment on hold.Finally asking rental agreement,if you don’t have rental agreement they will deduct 3% commission then balance amount will get refund.After getting agreement copy from us,they told not valid.Our query is why no broker app does not ask about rental agreement and KYC validation before making payment,this question i asked more than 100 times but no answer they keep calm and escape with giving some stupid reason.This is the way everyone get cheated,they sucking the money from the user in name of shit terms and condition,daily more than 1000 peoples are cheated and earn money on Covid-19 time

    Reply
  33. Revathi

    I would suggest not to use nobroker as I had a very bad experience in it..and I have lost almost 1000 rupees..If they couldn’t process the transaction, they will deduct extra 2% from our money..who the hell are they to deduct our money..don’t use nobroker..go for other options..

    Reply
  34. SUMIT SHARMA

    Cheated by nobroker ,I paid genuine rent and provided Rental Agreement also but still they deducted 3% and refunded ( Money still not credited )my money . Calling their customer care and email is of no use .
    Anybody here have experienced like this , Can we dispute transaction ?

    Reply
  35. SUMIT SHARMA

    Are you going to dispute this transaction with your card issuer ?

    Reply
  36. Mahendra

    Hi All,
    NoBroker doing open online scam. NoBroker is better than Nigerians scammers in this matter. New tenent joined in my house. He paid two months advance and 1 month rent paid through NoBroker. When he paid, Rental agreement(RA ) is optional. But after few hours, payment went to hold due to RA is not available. I have to go for rental agreement which is offered by NoBroker itself which cost 700/-. I saw few comments from here, if I submit my own agreement, they are rejecting RA and deducting 2% while refunding. Either way, NoBroker is earning from either from RA or 2% of deduction . Now NoBroker charging 1.5%. with this brokerage CRED is far better.

    Reply
  37. VASANTHA RAGHAVAN NANDAKUMAR

    How could they simply deduct 1% +2% without offering any service,this has to be escalated to right forum.

    Reply
  38. Tanmay

    Instead of usual 3%, Nobroker deducted 5% and refunded my money saying my rent agreement was not valid. They said since it is happened second so penalty is 5% instead of 3%.
    The 3% penalty mentioned in terms and condition is only for first time rejection.

    Reply
  39. vivek kumar

    Nobroker is deducting 3% even after submitting rental agreement.
    As per them , my rent which is 15000 + 1500(maintenance) does not equal to 16500 and hence the transaction is invalid.
    They are cheater, better dont use nobroker pay. You can google nobroker rentpay complain and you can find many such cases.

    Reply
    1. Mahendra

      Hi Vivek,

      They are expecting to take RA from them (700/- cost). I paid my rent 90k from NoBroker. But i took agreement for 30k per month rent. 60k is 2 months advance. They approved my payment after I took agreement from them

      Reply
  40. Ajay

    Thank you guys. I was about to fall into their trap and then your comments made me avoid it. Yes, it appears to be a fraud.

    Reply
  41. Gautam Garg

    I have received Rs 500 Cash-back in my Payzapp wallet for the rent payment of the months of June & July’20. I hope you guys have as well.

    Reply

Leave a Reply

Your email address will not be published. Required fields are marked *