My Experience with YesBank’s YES First Preferred Credit Card

By | August 19, 2017

This is my hands on review of Yesbank’s Yesfirst preferred credit card. You can also check the initial review of this card written by Manish here. While the basic coverage of benefits is already done in previous article, i’ve covered some rare aspects of it here.

Why YES First Preferred Credit Card?

While i have other bank cards from which i can get better rewards, i choose to take Yes First Preferred credit card for these reasons:

  • Reward Rate: 2% as points
  • Priority Pass Lounge Access: 4 per a calendar year (serves as a backup)
  • Annual Fee: Lifetime Free (For SB A/c Holder’s)
  • Helps for future Upgrade

YesBank – YES First Preferred Credit Card

You can redeem your points for Amazon voucher (this may change) with which you can literally get anything. Also this will eventually help me to get hands on with their super premium card – Yes First Exclusive Credit Card sooner or later!

YES First Preferred Credit Card Application Process

Ever since Yesbank launched its credit card products to the public, i wanted to hold one. However as my city is not in their serviceable list, i was denied but then said i can go with FD. But that’s not something i’m interested in.

Then i checked last month and came to know that i can now apply, but with a condition that i need to open Yesbank ac (preferably with high funding) and enable Autodebit option. Looks like this works if they have plans to expand their locations to your city in near future – if not, FD is the only option.

So the Branch Manager with his subordinate visited my place, took all application docs for SB a/c with instant kit and the a/c was live in 3 days. Then took docs for credit card for card on card against my then Hdfc Regalia and so got my card approved and delivered – within 3 weeks.

Things to know:

  1. 3L or more on existing card required for card on card for preferred variant. For exclusive variant 8L is required.
  2. Card Vintage: 1 Yr Minimum
  3. If your card is not approved in 2 weeks, make sure to call them, they’ll do the needful.
  4. Lifetime Free offer only for A/c holders, others may get only First Year Free. (This may change from time to time)

Over the entire process, i came across multiple executives and i can say that the bank has one of the most helpful humans in the industry. Atleast for now!

Fun Fact: I’m the first one to hold Yesbank credit card in my City. Time to punch my name in the city’s history 😀

This makes me remember my old days with Axisbank – 6 years back in time when i was one of the first 5 Axis Bank credit card holders in my branch. It was the Gold card which is now called as Axis bank Insta Easy Credit card on FD which took more than 2 months to process at that time!

The Card – YES First Preferred Credit Card

One fine day the card arrived my place and i should say that the packaging looks nothing less than a typical Jewellery box. I enjoyed unpacking the contents and it does give the feel of a premium card.

But, the actual card looks dull as it doesn’t have the raised embossing. I like their debit card design better than their premium credit card 🙁

The design is good, but the printing or maybe the embossing makes the card really dull. Here are some unpacking pictures,

YES First Preferred Credit Card -Unboxing

YES First Preferred Credit Card – Main box

YES First Preferred Credit Card – Inside the Box

Yesbank Preferred Credit Card – Usage Experience:

I went ahead and charged Rs.100 online right away to see how it works. Everything is good but their netbanking design is decade old. You get only basic features there but the good part is all of them is functional and is easy to get things done. They have more room to upgrade on this part.

Note: The Priority Pass that comes with the card is valid for 5 Years, whereas HDFC issued PP cards are usually valid for only 3 years.

Bottomline:

Overall, its a good bank to deal with and they listen to what you say – very important when a bank is new to the industry. Looking at the product features, offers, etc, its very clear that they have enough data to serve the industry the right way.

Their upgrade systems are yet to be ready and is expected to be up with proper requirements by this October (2017). Lucky are those who were able to grab the Exclusive variant when they used to issue based on 5L limit on existing card.

Do you have Yes First preferred Credit Card or plan to get one? Fee free to share your thoughts and experiences in comments below!

170 thoughts on “My Experience with YesBank’s YES First Preferred Credit Card

  1. Manu

    Congratulations, Siddarth…

    Now the Bank would be saying..

    Jaa Simran Jaa jee Le zindagi..

    (DDLJ dialogue)

    Reply
    1. Siddharth Post author

      Pardon me. I don’t get that meaning. #TamilianProblems 😐

      Reply
      1. Manu

        Oh sorry,
        It means..go use the resources at your disposal and enjoy..life..

        Reply
  2. Praveen Perumalla

    I love this card. It is my main card now.

    I have redeemed the points a month back for amazon voucher which was not an e-voucher but like a gift card. It still reached me in 2 days time.

    Their risk management team is very good. Every time there is a big transaction or something fishy, you’ll get a call right away for verification. I remember using it for 20 rupees online on a global website which charged the card without an OTP and I got a call right away.

    I’ve seen that their offers are getting increasingly better. There was 1200 instant discount on makemytrip last week, offers on mi phones a while back etc..

    I have applied for a limit increase yesterday and hoping a good increase.

    Reply
    1. Siddharth Post author

      Yes, they’re getting pretty much aggressive it seems.

      Reply
    2. Jay

      What’s the process for Limit Enhancement? I called their customer care to check but they asked me to send the Physical Form along with the Income Documents.

      Reply
      1. Praveen Perumalla

        I’ve couriered the form with two salary slips. This is the only way. Sadly, apart from Amex, no other bank has a quick limit increase process.

        Reply
        1. Praveen Perumalla

          I got my limit increased by 45,000.

          In the first months, my credit utilization was under 30% but in the sixth month, I had used 78% of the limit with the hope of getting a good increase.

          I asked if I can again reach out in three month’s time for the next increase, to which they told that they don’t have any set processes/timelines in place.

          My conclusion: They are not as generous as Amex/SBI in providing high credit limits.

          Reply
          1. Siddharth Post author

            Thanks for the Update. How much was 45k in % to initial limit?

    3. Abhishek Roy

      How did you apply for increasing your limit and what documents and procedure you had to follow? Can a counter statement from your other banks credit card showing a high limit convince them to offer your increased limits?

      Reply
      1. Praveen Perumalla

        There is a form for credit limit increase which you should download from their website. Send that filled form along with last two salary slips to their chennai address.

        I have also sent my Amex statement which had more than double the credit limit on my yes bank card. But that did not help get a good increase.

        To me salary seems like a big criteria than anything else.

        Reply
  3. Praveen Perumalla

    And congratulations on being the first card holder from your city.

    Reply
  4. Harsh Kandoi

    I also just got this card and hoping to know how to upgrade to the exclusive version very soon. Do let us know if you get an option in the meantime.

    Reply
    1. Sriram

      A standard reply from Yes Bank for an Upgrade request from Preferred to Exclusive

      “We request you to use your existing YES BANK Credit Card and basis your spends and payment history the bank may consider to upgrade your existing YES BANK Credit Card once the upgrade program is available. However, we will be unable to confirm the exact amount of transaction which you need to perform for Credit Card upgrade.

      Please note that any upgrade in future will be subject to evaluation and approvals as per credit policy parameters of YES BANK LTD.”

      Reply
  5. ashu

    Congrats Sid on being the 1st One for this card in your City !!
    Packaging looks amazing …. among one of the Best I have seen !

    Query — Is opening Savings Account a Compulsion or just another Forceful method by the bank…. like Locker – FD / Investment forced system

    Reply
    1. Siddharth Post author

      It was mandatory for me. But if you’re in their serviceable location, like in most metro’s – then you don’t need to open an a/c. However i noticed that only A/c holders can get LTF as per the form i filled.

      Reply
      1. Bio

        I got the LTF option without needing to open a bank account with them. They even sent me a salon voucher (valued at around 2k) out if the blue, which was a nice touch. I passed it on to my wife, who was happy to redeem it.

        Reply
        1. Prasenjit

          How many days did it take for you to get the card. I have recvd two vrfctn calls so far aftr document collction

          Reply
      2. Raj

        Sid, which city are you located in? I had inquired with Yes Bank about 9 months back and I was given the FD option only. Maybe it is time, I check back again.

        Reply
          1. Raj

            I am sorry, I have not been able to establish a relationship between steel city (Jamshedpur) and Tamil Nadu?

          2. Siddharth Post author

            Steel City of South India – Salem 🙂

      3. Prasenjit

        Hey Sid: I’ve applied for a LTF free card w/o a SB account. Customer care agreed that it’ll b free however the applctn form had charges indicated. The document collctn rep asked me strike off d chrgs nd indicate LTF

        Reply
    2. Praveen Perumalla

      It is not mandatory but helps in two ways.
      1. You can get it LTF
      2. You’ll be charged a lower interest rate.

      Reply
    3. varun

      No, its not mandatory I got the Yes Preferred card without saving account. Later after I received the card, they offered to open a Yes First Saving accounts which opened jointly with my wife as it had no min balance requirement, international platinum plus debit card, unlimited ATM withdrawal, free imps and other good features.

      Reply
  6. Jay

    Ah, Looks like only Manish got the Card with Raised Embossing. I too got the plain embossing one 11 months back. I then mailed them Manish Review pictures and asking them to send me a new one raised embossing but they gave some lame answer and said they offer only plain embossing ones now.

    Sad, even though I had more than 8 Lakhs limit on my other cards they offered me Preferred Variant and never said I can apply for their top tier card.

    I asked them to upgrade my card to Exclusive last month but they said they can’t offer Life Time Free on the upgraded card so I declined to upgrade.

    Reply
    1. Siddharth Post author

      Maybe their raised embossing systems can’t meet the demand of cards they’re sourcing lately 🙂

      Reply
      1. Jay

        haha may be.. I had to complain every month on their HTML 5 statement, Finally they have started sending PDF statements from this month.

        Their response to my email on the embossing issue.

        We at YES BANK invite feedback from our customers since we consider it invaluable to our growth.

        We understand that you require a Credit Card with the name embossed on the card. We are in process of re-engineering our YES BANK Credit Card to make it look more attractive. We keep our customer needs and convenience upper most in our mind in any re-engineering exercise.

        We have noted your suggestion and forward the same to the concerned team for appropriate evaluation. However, we request you to use the existing Credit Card which has been provided to you.

        Reply
      2. manu

        even citi and Icici are providing cards without embossing. my Re issued Citi Rewards and the recently issued Icici Ferrari both are plain

        Reply
    2. ashu

      I recently received Raised Embossed Debit Card from IndusInd….. but I am not too sure about the Quality.. Only time will tell !

      Reply
  7. Saravanan R

    Hi Siddarth, I’m pretty sure you are from Coimbatore. I needed the card desperately but it was not available earlier for normal customer but they were offering it for Yes First Account Holder. I said a big no as eligibility for Yes First account is too high.
    Finally they started issuing with Bank Accounts from Last month. Documents collected from my office, applied credit card with 3L Jetprevilage World Credit Card and so far no update. But thanks to you, after reading this article, i can wait peacefully for another 2 weeks.

    Reply
  8. ashh

    @sid…..
    Yes First Preferred or IndusInd Amex Iconia ?

    Which one is better …?
    (lounges etc not a big plus for me)
    Hdfc regalia 5L+ already have.

    Here’s what I have listed.

    Pros : YES FIRST
    – LTF free. Absolutely no charges
    – 2% benefit. 8 points per 100…. Convertible to Amazon vouchers etc as of now…

    Cons : YES FIRST
    – no Conversion to Credit adjustment / Cash.
    – Amazon vouchers can be removed later…making redemption even more lesser attractive

    IndusInd Iconia Amex
    Pros:
    – 1.5%-2% benefit (Weekday / Weekend)
    – applicable on purchases including Fuel
    – LTF with one time Charge
    – min Amex version (some benefits of asked applicable but not full )

    Cons:
    – Mini Amex ( not all benefit of Amex applicable , but this is for all Amex cards issued by other banks)
    – High Joining Fees ( vouchers may not be that useful like satyapaul or are just too high transactional value like 10k ….eg: difficult to spend 10k in one shopping in Pantaloons for.me)

    Anything I missed ??
    Others like Lounge access , Golf etc not too beneficial for me..

    I am also tempted for SBI prime , but the annual charges for.life is what is keeping me off… ( know.it can be waived on min spends, but don’t know which CC will be primary one after 2-3yrs)

    @Sid — Why don’t you try doing a Comparison of 3 Hottest Cards — IndusInd Iconia Amex vs SBI Prime vs Yes First.

    Reply
    1. ashu

      *mini-Amex — it’s both Pro & Con…as u have so called ‘Amex’ card but does not get all Amex benefits too..

      Reply
    2. Siddharth Post author

      You know all the benefits so you’ve to decide – Annual Spend is the key 🙂

      Comparison – Sure!

      Reply
  9. KK

    Hi Sid

    Welcome to the world of yes bank. It is one of the best I have found in terms of customer service and grievance redressal. You are going to love it.

    But ya, indeed a lot of room there for improvement in UX as far as their online systems go. Worst part is – their app doesn’t support Credit Card, and website is the only way you can track usage, spending, limits etc. Their webpage isn’t mobile responsive either.

    Among all, Kotak has been by far the best online systems I have come across, be it their website or their app. Hope they come to terms with the market soon.

    Reply
      1. Vinod Kannan

        What are the Redemption options for Kotak cards? What is the redemption value per point?

        Reply
          1. Abhilash

            Everyone underestimates Kotak cards, but out of all my cards, I use my Kotak PVR Gold first and foremost as they have awesome benefit on their PVR cards of Rs 800 benefit every month on a usage of 10,000 and 15,000 respectively for 2 PVR cards that’s like 8% & 5% benefit each month. Much more than any other card have to offer(Which I am aware of).

          2. Siddharth Post author

            Yes, its good one. But considering non-metros and limitation to PVR makes its card userbase much less.

    1. Siddharth Post author

      Credit Limit little lower than Regalia, but good enough.

      Reply
  10. Arth

    How you find out if you open account you can apply for card ?

    What credit limits they provide on base of current card ?

    Reply
  11. Aman

    Hey Siddharth

    Which all cards do you hold currently / recommend & which do you aim to get? As an HNI which should I try & get?

    Regards
    Aman.

    Reply
    1. Siddharth Post author

      If you’re following the blog, you already know what i’ve as i share whenever i get anew one 🙂
      Which card you need is based on where/how much you spend!

      Reply
  12. Saurabh

    there are lots offers running with yes bank cc however they are not promoting it
    recently got 15% discount at MOD directly on the amount swipe same at Subway without even informing the cashier (infact i was not offer of any such promotional offers going on), they should promote offers available to customer like HDFC does via email or sms

    Reply
  13. Vinod Kannan

    I received the lifetime free offer being a Yes First customer. Checked cibil since i maxed out on credit limits of most of my current cards and took a business loan too . As expected, the CIBIL score came down to 736… So, now i have to pay out my credit card dues first, which will increase my cibil score and then i have to apply for it… Dont want to get the application rejected by applying now… What do u think Siddharth?

    Reply
    1. Siddharth Post author

      Make Utilization Ratio 30%
      Then apply after ~2 months as it takes time for that to reflect on CIBIL.

      Reply
    2. Amex Guy

      If you’re a Yes First customer, ask them if they can give the card on basis on liability. A lot of banks do, including Citi, HDFC, IndusInd, etc. I’m pretty sure they will, given how aggressive Yes has become in past few months.

      Reply
  14. Shiladitya

    I see tat most people here are all praises for this card.
    However, I am yet to see any benefits on this card over SBI prime card.
    Let me know if I am missing something

    Reply
    1. Siddharth Post author

      Its more or less in same league. One advantage i see with YES Cards lately is their offers, they aren’t actually marketing them as much as they should.

      Reply
      1. Shiladitya

        SBI prime reward rate comes easily to 4-5% for annual spends up to 5Lakhs.
        I can’t see that with this card.
        Also SBI runs many offers as well.
        This card makes sense for LTF card but not as the primary card

        Reply
  15. Ramprasad

    I got this card a month ago.

    Since I fall in the serviceable area – Bangalore – they gave it LTF.

    Additional benefit that I received owing to this card are:

    1. Zero balance YES First Savings Account. Had to give them 1 lakh initial deposit but the money is available for our disposal once account becomes active.
    2. Free lounge access on the debit card (2 per quarter)
    3. One money plant. Apparently, they give this complimentary to their YES First Savings Account holders.
    4. I was told that they send coupons/vouchers (Event tickets like IPL) to account holders who use their accounts well.
    5. Daily doorstep service – cheque deposit, money deposit or withdrawal, etc.
    6. Dedicated Relationship Manager
    7. Main advantage: They give 5 more complimentary YES First Savings Accounts to whomever I endorse and they too will get the same benefits i.e. zero balance account, doorstep service & lounge access on their debit card (+ a money plant :-D).

    I found the seventh point very useful & hence opening accounts for my parents & in-laws who can now avail doorstep service (helps with they are unable to visit bank) & lounge access!

    In the world of reducing interest rates on Savings Accounts, their 5% (lakh) is a winner!

    My Savings Account was open & active within 5 working days. I am yet to receive my welcome kit though, which would confirm all these benefits. I have been told that a supplementary account is also active but waiting for their welcome kit too.

    Reply
    1. Siddharth Post author

      Zero balance YES First Savings Account with so many benefits is incredible! Is this some corporate offer?

      Reply
      1. Vinod Kannan

        I too have Zero balance Yes First Account.I applied for it online, thenext day One Manager and one Relationship Manager visited my house and collected d docs. They asked me to give a cheque more than 50000, which can be withdrawn once the account is active. It has been 4 months. So far so good.

        Reply
        1. Siddharth Post author

          Good info! Looks like its only avail in existing serviceable areas. I’ll get in touch with the branch reg. this.

          Reply
      2. Praveen Perumalla

        There are offering it to all YES First credit card holders. I’ve got like 20 calls in the last 2 months to open this zero balance account.

        Reply
        1. Siddharth Post author

          Sounds good. That’s so much of value. I’ll give it a try!

          Reply
          1. Anil

            can you tell Yes First World Debit Card Rewards Structure

      3. Ramprasad

        Hi Siddharth,

        Nope, it is not a Corporate Offer. It is for any individual who has YES First Credit Card.

        Some more points that I missed mentioning

        – Debit Card is LTF, no annual fees
        – It is a Master World Debit Card, helps with support for more lounges
        – There is an error in second-to-last para (of my comment). It is 5% for less than 1 lakh & 6% for more than 1 lakh
        – Free account for Mutual Funds

        BTW, I received my welcome kit & for my wife. Have all the benefits mentioned by them.

        Reply
    2. Jay

      that’s great. whom to contact if i am interested to open one ? I’m also in Bangalore

      Reply
      1. Praveen Perumalla

        You can avail this offer by visiting the branch also. It is not compulsory to get this done with tele callers only.

        Reply
    3. Jay

      Hi Ram,

      Can you share the RM contact if possible? Even I wish to open their zero balance account.

      Reply
      1. Ramprasad

        Hi Jay,

        Sorry for such a poor TAT.

        RM details are –
        Mr. Isaac
        Mobile: +91 79754 72142
        WhatsApp: +91 94207 30371

        Hope it helps.

        Reply
    4. Anil

      I could not get Yes First World Debit Card Rewards Structure
      No where mentioned
      @Sid they offering Zero Balance Yes First Savings Account to all Yes Preferred card holders
      They rejected my upgrade request to Exclusive but as you said same info they shared that they will bring upgrade mechanism soon, lets hope soon

      Reply
  16. priyansh setia

    ideally, what are the minimum funds required in SB account to apply for this card?

    Reply
  17. Dhaval

    Hey Siddharth,

    Been reading your reviews and your experience, great effort and reviews.
    I have been looking to apply for my first CC since last month and also open SB A/c at a bank that can offer me good services. HDFC was an option but realised they devalued their CCs.

    Would you suggest Yes First Preferred as suitable first card, since will also open SB A/c with High Balance there and being LTF CC as well or you would suggest another bank for SBA + First CC.
    I make considerable amount of payments in LIC too.

    Appreciate your writing , been reading them from last couple of days. Cheers.

    Regards,
    Dhaval.

    Reply
    1. Siddharth Post author

      Depends on where/how much you spend. YF preferred is good alrounder.

      Reply
      1. Dhaval

        Varied Expenditure like Shopping Online, Utility, LIC, Travel(quite less though)..etc. Looking at an All rounder. Since Yes Bank is relatively new, not sure about it’s banking facilities. Would be relatively easy decision its good. I’m OK with High Value requirement in SB A/c if service is good. Anyone with experience please share.

        Thanks..

        Reply
  18. varun

    Yes First Credit Cards have offer if they spend over Rs 55k between 22nd to 30 Aug, 2017 on retails spends, they will receive 5x rewards points.

    Reply
    1. Siddharth Post author

      Thanks for the quick info. Looks like its a personalized offer and i didn’t get it yet.

      When inquired, i was said that they need upto tomorrow morning 23rd Aug for their systems to reflect the said eligibility!

      Reply
      1. Ankur Mittal

        yup it’s a personalized offer. For me the limit is 2.5 lac. And now they have changed from 5x to 3x

        Reply
    2. Thakur

      True but the reward redemption rate is very lousy
      For every point you get 0.25 Rs which is way too low as compared to diners club black for which it is 1 to 1
      Also there movie redemption options are very limited . No major multiplexes dont come in the redemption list
      So u cant compare diners club with yes bank exclusive cards

      Reply
      1. Ramprasad

        Hi Thakur,

        We cannot compare YF with Diners Black. But is definitely better than Diners Premium for general spends. At 10x partners, Diners Premium is still better. I have both the cards, and use it appropriately.

        Reply
  19. Praveen Perumalla

    This is a customized offer. The targets are different for each.
    Target 1 – 3x points.
    Target 2 – 5x points.
    Max reward points – 1 lakh.
    Applicable on all retail spends except fuel, validity period – 22 to 31 Aug (both days included)

    Reply
    1. Praveen Perumalla

      Quick update. I got an updated communication over an sms.
      5x is now 3x and 3x will be 2x. Rest of the details remain the same.
      You’ll get customized targets in the sms. The T&C also mentions that this offer is for select customers only.

      Reply
  20. varun

    Sid, if you can confirm above yes bank offer is valid, I have few international flight tickets to book in this week. Will use this card for that purchase.

    Also you can suggest best international flight offers going in any other cards or website. I have citi, amex, sc, regalia,diners and yes preferred cards. I have to book return tickets for 4 folks which is costing around 1.7 lacs

    Reply
    1. Siddharth Post author

      Just call up Phone banking tomorrow for clear info. That’s what i was said. If i get more info, i’ll make it as a new article.

      Reply
  21. Saurabh

    Hi Sid
    Thanks for the review. I recently aapplied for First Exclusive card LTF on basis of my salary which is approx 1.5 lac pm. But after seeing some reviews I am doubtful if they will approve Exclusive or Preferred to me. Do you think they will approve Exclusive for me?

    Reply
  22. Aman

    Please all note that 5x/3x for prosperity cards & 3x/2x for first cards will be credited by 31st October.

    Reply
  23. Sudipta

    Hi

    I have also applied on card-on-card basis. But without opening any account – they offered life time free.

    The application process is still on. They guy who called from yesbank mentioned somethings about CIBIL score and high “available” credit limit (as per latest statement being a criteria for giving this card too.

    Waiting in anticipation

    Reply
  24. Ram

    @ Ramprasad

    Bro, do you mind sharing the contact of the RM who helped you. I’m fine with opening Yes first account with an initial deposit of 1 lakh but their website asks for AMB of 25 lakhs. Happy to see that you got nil balance account. I have asked their HSR Layout branch folks to visit me next week to open an account

    Reply
    1. Jay

      @ Ramprasad + 1

      Contacted Malleshwaram Branch at Bangalore, Those guys have no idea about this zero balance account.

      Reply
    2. Ramprasad

      Hi Ram,

      Sorry for being late in response. Blame it on busy week followed by long and lazy weekend 😀

      RM details are –
      Mr. Isaac
      Mobile: +91 79754 72142
      WhatsApp: +91 94207 30371

      Hope it helps.

      Reply
  25. Saravanan R

    My application for this card got rejected. They refused to inform me the reason other than saying just cibil score not met. Then went to cibil to view my report. It was 780+ and it was reduced to 631.

    Reason:
    It says i took a housing loan at a age of 10 and there is a outstanding balance which i failed to pay. Canara Bank reported into my account on 31-07-2017. But isn’t it stupid enough to report someone that i took a housing loan at age of 10? I raised dispute in cibil and it’s been 5 days and no response so far.

    Reply
    1. varun

      Haa haa even I have one credit inquiry request for an agriculture loan of Rs 1000 dated back in year 2012 in my cibil report. I asked them to fix, but never heard back on it.

      Reply
  26. Yogesh

    Hi Siddharth,
    Thanks for running a great blog for credit card buffs.
    I also got my Yes First Preferred Card from the initial lot may be. Its a good card to accumulate rewards. Also they call you and confirm if there is a big transaction on your card or you put a wrong pin two-three times which is a great thing as far as security is concerned.
    However recently i had one experience which i would say was rather bad. I have cards from many banks since last many years and generally pay on time but if there is a delay of 2-3 days generally get reversal of charges on the same phone. However they kept my request under consideration for two months and then refused inspite of the fact that their executive had agreed to waive 50% on the phone itself when i explained that there was a unknowing short payment of only 5000 which was spent on supplementary card out of a bill of 80000
    and the charges were levies on full bill amount. And they refused to waive even the 50% which their executive promised in the beginning only.
    Recently i was levied annual charge on my TATA card due to low usage and when i called them the executive said he will not be able to reverse annual charges but to my surprise he reversed a late payment charge of even bigger amount which was levied two years back.

    Yogesh

    Reply
  27. Ebin Johnson

    Yes bank contacted me one month back, offered this card. I was happy with my cards (SBI Elite, AMEX Gold, CITI INDIAN OIL) so rejected the offer. Then they said it is LTF (as I am HNI). So I applied and they collected all my documents. Now it is rejected without any reason. I am completely okay with this but is there any way to get my documents back.

    If we get to know the reason, we can repair but they (banks) never tell us.

    Reply
    1. Siddharth Post author

      Talk to the branch manager or escalate through other channels. It might have got stuck for some reason.

      Reply
    2. varun

      Just escalate the issue. If are HNI and have good credit score you will get it. They also initially rejected my application. When escalated I got the card.

      Reply
    3. Balpreet Singh

      All Banks dont give any proper reasons whatsoever for rejection..

      As you are HNI, escalate thru your RM & BM. They will not want a HNI to be upset…

      Balpreet

      Reply
  28. Ram

    @ Jay
    The HSR layout rep called me today and the only thing he was aware of was about the 25L NRV requirement and interest %. When i asked more questions , he just slipped away saying he needs to check.. hahaha.. Apparently HSR branch isn’t aware as well.

    Reply
    1. Jay

      Thanks Ram for the update.
      Unfortunately I too didn’t get the right contact who is aware about this promotion at Malleshwaram and Rajajinagar Branches. Only @Ramprasad has to pass on the rep details.

      Reply
  29. ashu

    What is the time it took between applying & receiving the Card??
    and the Process in between…?

    I have submitted all Docs (Card-on-Card application) in branch and after 3 days got a call confirmation till now..

    Reply
    1. Siddharth Post author

      You should get within 2-3 weeks max of signing the docs. Mine got few more days delayed as it got stuck somewhere. A quick call fixed it.

      Reply
      1. ashu

        thnx…
        Yes Bank Web UI is pathetic…. even the page where Status is to be checked does not load CAPTCHA image … One has to refresh few times just to get the CAPTCHA image.

        Hopefully , this part improves in future..

        Reply
        1. Balpreet Singh

          Agree with Ashu.. Yes Bank is way back ward in UI .. Have given them frank opinion.

          In fact what they have changed in August on Bank UI also doesn’t seem to be of any use.

          On some other banking needs, I rely on their Branch for the same.

          Regards,
          Balpreet

          Reply
  30. Rahul

    Poor me. Applied 45 days ago. They lost files or misplaced. Customer care has assured to call back three times bit no reply. Every one is replying as per their standard vocabulary but no solution. I don’t think yes bank has credible support system. Yesterday when I called branch for the forth time, they asked me to resubmit as one month passed – or be ready to be rejected. I think even sbi is not using such language. I had excellent service from sbi during current usage of Elite.. Sad.

    Reply
  31. jitendra saraogi

    i had recd this Yes Preferred card with credit limit of Rs.50000/- only although i had got this on card on card basis for which i had given details of my hdfc regalia card with credit limit of Rs.3 lacs.
    i fail to understand why such low limit has been granted and how i can increase same.
    your guidance in this regards will be much appreciated.

    Reply
  32. ashu

    Real Slow Processing speed by Yes Bank…… I think they need serious revamp of their Deptt if they want to be a serious player in Credit Cards…

    Applied 15days back ….. Agent visited office on a Office Holiday (Eid) and since then no communication or any response…
    Bank Guy to whom application was submitted also seems clueless….

    Online status just keeps on showing ” In Progress”

    What to do ?? Don’t know where is it stuck ??

    Reply
  33. Sahil

    I had a word with the RM at my branch for opening of Yes First Savings A/c as I am already holding Yes First Preferred card and also holding a savings account with Yes Bank. The Yes First Savings A/c can be opened by fulfilling the following conditions:
    1. Customer should not have prior savings account with the bank.
    2. The savings account will be opened with min funding of Rs. 1 lac and will be a Zero Balance A/c.
    3. After 6 months the total TRV (total relationship value) value will be accessed by the Bank as per the internal criteria for Yes First Savings A/c and if the TRV value is not met by the customer then the account will convert to a normal savings account.
    4. If the customer is already having a savings account with the Bank then he/she needs to open an account with a family member and 2 accounts will opened for them with Zero balance other conditions will apply as above.
    Do correct me if I am wrong anywhere.
    I would also like to ask how to upgrade to Yes First Exclusive card…there is no up-gradation form available on the website and the customer care told me that it can be done only if it being communicated by the bank via mail/sms.

    Reply
  34. DEBASHIS

    Yes Bank representative visited to collect the documents for YES First Preferred Credit Card on card to card basis.
    He Wanted a pencil impression of my Standard Chartered Credit card whose limit is above 3L .The pencil impression would have my name card No. and the card expiry date. I requested him that I require some time before I allow the pencil impression.
    My query is how safe is this pencil impression containing the vital card details.
    I am from Kolkata

    Reply
    1. Siddharth Post author

      Its not safe bt banks want it. In my case i took the full print out of the card. Consider replacing the card once you get approved.

      Reply
      1. ashu

        Yes, Pencil Imprint is required on Card-on-Card basis application…

        This is done rather than just a Xerox so that Bank can be sure that Executive actually visited the customer rather than arranging a Xerox from here – there…

        Just make sure that the Executive does not looks at the CVV side !!

        Reply
  35. Aman

    Hi All

    Latest offer

    Apply for an Add-on Credit Card and get
    2000 Bonus Reward Points for each card
    (Total 3 add on allowed) (Total 6,000 Bonus Reward Points)

    Reply
  36. Aman

    Hi All

    Another latest offer 11th to 20th Sept (personalised offer)

    2x rewards on online spends. Max 10,000 points for yes first and 5000 for prosperity.
    Minimum spend (transaction amount) :
    Rs. 5000 for yes first
    Rs. 3000 for yes prosperity

    Points credit by 30th November. Enjoy!!!

    Reply
  37. Vvg

    Got rejected by the bank for this one.

    I checked my credit score 5 days back, it was near to 850. Even hold a Diners Black and Regalia with over 8l limit, I told them about it. But, no luck!

    Did anyone else too face a similar situation? Is there a workaround?

    Reply
    1. Aman

      1. Escalate.
      2. Talk to branch manager/ RM
      3. Email customer care asking reasons. Then to the nodal officer.

      My application took 3 months and they colleted docs 3 times (updated card statement for card on card). That after me bring a yes first customer for over 4 years.

      Reply
  38. Hari

    Received my Yes First Preferred Card today. Applied on Card on Card basis (HDFC Regalia) . They took exactly 15 working days to process the application. Got almost 40% of Regalia limit.

    Reply
    1. Siddharth Post author

      Congrats!
      40% of limit is quite low. did you have high usage in last statement?

      Reply
      1. Hari

        Thank u. Yeah it’s quite low. Just Rs 8000 odd usage. SBI gave a limit of almost 4 lakhs on my prime card.

        Reply
  39. ashu

    Received my Yes First Preferred Card today. Applied on Card on Card basis (HDFC Regalia) .
    Got just 20% (1L) of Regalia Limit, but maybe will increase on usage.

    Packaging is really Awesome.
    I wish they had really Paid so much Attention in Design of Card Also…which looks Cheap & Poor Quality v/s some of other Premium cards…. Even Citi Basic Cashback Card looks much better than Yes First.

    For PIN generation, Yes Bank CreditCard Registration page is throwing some error for last 1hr…. Customercare says services are down.

    YES Bank needs to seriously improve UI, UX & Backend services for a better experience.

    Reply
  40. ATUL

    Siddharth , at the outset I would congratulate & thank you for the efforts you have been putting in to milk the CCs 😉
    Not only for yourself , but serving a social cause to help other CC holders across the nation. 😀 😉

    I myself have been a credit card freak for last 3 years and continue to do so… but after reading though your jaw dropping numerous articles delving deep , I feel unsuitable to use the term freak for me.

    Well , as of now holding all Private Banks (inlcuding Amex Gold Charge) CCs except for AXIS…..;) ,

    Just wanted to know if by any chance you have an idea as to how my Yes Prosperity Edge can be upgraded to Yes First Preferred ?

    Facts : Current YES Prosperity Edge has 1.1L limit.
    Existing HDFC (3+ years ) has 3L limit
    Hold a SB account with YES Bank (Yes Prosperity Prime Savings Account)
    >>>> Just a little catch here : The SB account was opened post CC(edge) , as a Zero-Balance Account if I enable Auto Debit.

    Many Thanks in advance for all the posts and the ones which we will see down the timeline 🙂

    Reply
    1. Siddharth Post author

      Thanks for the kind words!

      Spend more. Increase relationship value with bank.
      Then ask for LE+Upgrade. You can also provide your HDFC CC statement with 3L limit just as additional proof.
      99% will be positive.

      Reply
  41. Rahul Porwal

    Nice review Siddharth.

    I recently acquired a YES FIRST EXCLUSIVE Credit Card with an LTF offer. I was indeed looking for a Mastercard since long (I had only VISAs before) and this looks to be a priced possession. One fine day, I was approached by a Yes Bank associate for CC and based on my HDFC Regalia and its healthy limit, I was offered Yes First Exclusive card LTF! Which, I grabbed with both hands 😉

    I was informed that with LTF option, 50000 joining bonus points, 40000 annual bonus points and Taj Membership will not be available. I found it reasonable and accepted. What I found lucrative was unlimited access to Airport lounges (Domestic and International) for Primary and Add-on card members.

    I received the card after about month of submitting the application. The card packaging, its box etc. was very premium and impressive. However, the card quality was a bit disappointing. Frankly, the Priority Pass card felt more premium than the credit card it accompanies. Yes bank should realise that a customer would keep the card for a longer time than its packaging and therefore, the card quality should be more premium than its packaging.

    A peculiar thing I noticed is that the Yes Bank mobile application does not show the details of the credit card. I do not know whether this issues is faced others.

    I have just used the card once and hope for seamless experience in future. Will share any feedback further.

    Thanks

    Rahul Porwal

    Reply
    1. Siddharth Post author

      Thanks for sharing your experience Rahul. Might help those who need Exclusive as LTF 🙂

      Reply
      1. ashu

        I am sure his Limit must be Greater than 8L….
        For my 5L Regalia limit, I was offered YES First Preferred Only as LTF option ( & not Exclusive Variant)

        P.S — What % of Regalia Limit did you got as Yes CC Limit ?? I felt they give very less. I got only 20% of my Regalia Limit

        Reply
    1. Rahul Porwal

      Yes Gautam, they have not yet updated to the new Mastercard logo

      Reply
  42. ashu

    Can anyone confirm if there is any Charges on Redeeming RPs in Yes First Preferred …..
    What if I buy multiple Amazon Gift Cards in one go…. will it be treated as single Redemption or multiple ??

    & btw, is the Amazon Gift Card a physical one or e-Voucher ?

    Reply
  43. Manav Singh

    Hi,

    Any contact of Yes Bank RM in Navi Mumbai.. Who can help in Upgrade of Preferred to Exclusive.
    My current RM / BM aren’t cooperating. The BM says, why use a Credit Card 🙂 coz he doesn’t use it himself..

    Regards,
    Manav

    Reply
  44. Aman

    Hi Ashu

    Charges sre Rs. 100 +18(gst) per redemption order. Doesn’t matter how many vouchers you redeem in 1 go.

    Manav

    BM have too many tasks. Ask RM to upgrade on email with CC to yesfirstcc@yesbank.in

    They will guide you properly or revert with eligibility/ non – eligibility. Either way you will know.

    Reply
  45. Praveen Perumalla

    Got my zero balance savings account created last week. The debit card that came with it was really premium. Unlike the credit card, it had raised embossing and the new master card logo. The design looks much better than the credit card..

    Reply
    1. Siddharth Post author

      I tried hard but gave up. Looks like it went complicated for me as i already have the a/c.

      Reply
    2. Mouli

      I too got the debit card and now applying for family members so that they can also access the lounge with this debit card. We can open max 6 add on account for the family members.Again the packing is really good by yes bank

      Reply
    3. ashu

      Yes Bank has been offering a Zero Balance YES FIRST Savings account against the YesFirst Preferred Credit card that I have.

      Only Conditions for Zero Balance Account:
      1. Initial Cheque of 1L , which can be taken out after deposit.
      2. Auto-Debit for Credit Card on the Account to be enabled.

      Any special benefits of YES FIRST Savings account ??

      Reply
  46. ashu

    Are you getting Zero Balance YesFirst account only opened against your Credit card ??

    Any Major benefits apart from the usual….. Unlimited Tranx , Free Debit card, Higher limits etc. ??

    Reply
    1. Praveen Perumalla

      Ashu, I have taken it against the credit card.

      Here are the benefits I found useful:
      1. The major benefit is that the interest rate on credit card for revolving credit will be only 14.4% if you have a savings account.
      2. There are no charges for a whole host of features.
      3. Based on the main account, we can open zero balance accounts for our family members also. Given that they have free home pick up service for all accounts, it’ll help save time and the hassle of going to the branch.
      4. They have a good reward structure which I felt is unique and very rewarding for a savings account/debit card. You get rewards for every transaction done either by net banking or debit card.

      Reply
  47. Prashant Gupta

    So i sent a limit increase request form few days back after using card for almost 3 months. They have only increased limit to Rs.2.5L from Rs1.8L. Was expecting more.

    Reply
    1. Captain Bishuddha Bharatiya

      1. Prashant can you tell that how much salary was showing on your salary slip ?
      2. Instead of salary slip can someone send ITR ?

      Reply
        1. Captain Bishuddha Bharatiya

          Thanks for your reply Prashant.
          For annual income of more than Rs. 12 lakhs your credit card limit is very low. You should try HDFC . I had an ITR of Rs. 2.5 lakhs and HDFC gave me 1.5 lakhs credit limit.

          Reply
          1. Prashant Gupta

            Captain. I already have HDFC diners black with limit of Re.5.88 lakhs.

      1. Mohit

        For 2. Ya all banks accept ITR if you dont have salary slip or if you are self employed.

        Reply
  48. Mohit

    Can I get a complementary Credit Card for my wife? Will there be a Priority pass with complementary credit card also?

    Reply
    1. Mouli

      No Priority Pass for add on card holder for Yes First Preferred but you can get complimentary lounge access for add on card holder also for Yes First Exclusive card

      Reply
      1. Mohit

        Thanks Mouli. But my itr was 45 lacs. So 5 lacs below there target. So not sure if they will provide LTF.

        Reply
        1. Mouli

          You will get, by the way if you have any existing credit card with more than 3L limit then you can get this card easily through card on card basis

          Reply
  49. Captain Bishuddha Bharatiya

    Prashant your HDFC card limit is ” wow “. Thanks for sharing your limit information. Siddharth is little shy to share his card limit. I don’t unserstand why. If Siddharth can explain his journey of credit limit ehancement than it will be very inspiring for many peoples like us. What do you say Siddhart ?

    Reply
    1. Siddharth Post author

      I ask for LE every 6 months with IT docs. They increase by 50% approx everytime. Doing it for 2-3 years can easily get you a handsome limit. There isn’t any magic way around 🙂

      P.S. Auto LE is powerful and can get you 2X at times.

      Reply
      1. Hari

        I got Auto LE every year from 2011 and reached 6 Lakhs in 2015. Since then not getting any Auto LE offer.

        Reply
        1. Captain Bishuddha Bharatiya

          Hari what relationships you have with HDFC besides HDFC. They have not done auto limit enhancement even once in my case. I have this card from 25 months.

          Reply
      2. Captain Bishuddha Bharatiya

        Thanks Siddhart for your reply. Sorry if I have offended you.
        My ITR was Rs. 4.01 lakhs and when I send form to HDFC Chennai they didn’t increased my Regali First credit limit ( currently Rs. 1.8 lakhs ).
        Ususlly I file such ITR in which I don’t have to pay taxes but this time I paid Rs. 8,700 as income tax solely for credit limit enhancement. Feeling very sad.

        Reply

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