Hands-on Experience with IDFC First Select Credit Card

By | May 30, 2021
IDFC First Select Credit Card

This is the hands-on experience article of the IDFC First Credit Card. If you’re looking for the features and benefits of this card, do check out here: IDFC First credit card review

I am an IDFC First bank savings account holder since June 2019 and at the time of opening the account the sales executive who came to collect KYC documents told upon enquiry that a credit card launch is approx. 6 months away.

Covid- 19 probably delayed the launch however IDFC was issuing cards (15,000+) to their employees as a trial run few months before public launch. It finally reached public by mid Jan 2021 and here’s my hands on experience with it.

Application Process

Expressed interest on the pre-launch day itself i.e. 15 Jan 2021 and got this message on screen.

IDFC Credit Card Application Page
IDFC Credit Card Application Confirmation page

Here’s a quick look at the timeline taken to process the card application:

  • 15.01.21 – Expressed interest on website, the day on which Pre-launch happened
  • 19.01.21 – Received an sms link to apply for the pre-approved card (link was not working for few hours)
  • 20.01.21 – Applied via the link and shown pre-approved card along with variant, limit & interest rate @33% (approved immediately) as shown above
  • 22.01.21 – Received courier details for tracking
  • 25.01.21 – Received card in a simple yet thoughtfully designed mini envelope without any booklet

So it all happened quite fast as the card was in my hand within 10 days of announcing the launch. Everything went online and kudos to IDFC First bank for this lightning fast processing.

Update: In the 3rd week of April, received the message that interest rate has been reduced to 22%

The Card

IDFC First Select Credit Card – Design

IDFC First Select card looks quite similar to its IDFC Visa Signature debit card except:

  • Card details are printed (whereas its embossed on Debit Card)
  • Front of the card has only name, all details viz. card no., cvv, expiry date are on the backside
  • No signature panel on the back (rightly removed, which anyway is of no use)
  • VISA logo on the card carries distinctive metallic reflective look (first time seen by me)

Reward Points Redemption

What I liked most is: Reward Points can be redeemed when placing an order online itself, similar to how Amex points redemption work.

Tried this out recently and the transaction value didn’t become zero, rather the txn was as usual + I received statement cash back credit equivalent to the transaction within just 2 days, which is swift by any standard.

RPs redemption options are as good as cash credit currently. Other options like Amazon, Flipkart and almost all popular brand GVs are also available.

IDFC Credit Card Online Payment Page
IDFC Credit Card Reward points Redemption

What’s more, you are free to input the GV amount and can redeem upto max possible limit of RPs available and not a preset 500, 1000 kind of GV. This is similar to SBICard AURUM redemption system, as both are handled by the same company.

Reward points can be redeemed via in-app link too, which doesn’t require further login.

EMI conversion option is also seen in OTP entry stage, though I am yet to try it out. These are some real innovative options for a new entrant in the industry.

Credit Limit

I exceeded the 80% credit limit via a particular transaction (Covid 19 initial hospitalisation bill) and immediately came an email & sms to remind the same. Once used more than 80% credit limit, I had to prepay to use it for further transactions.

Best part is even though I have used the entire assigned credit limit in this stmt. cycle, I can still prepay and use the card further and earn Reward Points.

But I can’t use more than assigned credit limit on the same day, as few attempts to pay even small bills failed that day miserably. Card was perfectly working next day.

Note: This daily limit is also being experienced on HDFC & SBI credit cards these days.

Customer Support

Every time I have connected to their customer support in last 1.5 years of relationship (about 10 times), it has mostly been a pleasant experience & found them polite.

Their thoughtfully designed new mobile app (though hangs a bit more frequently) has plenty of options and fewer clicks required to perform each operation.

It has options to Chat/ Video chat in-app.

Thought to give it a try and was instantly connected to Video support and on inquiring about Wealth card upgrade, I was told to try after 6 months and the card team will look into basis internal criteria.

Via in-app chat I requested for CL enhancement (even temporary for 1 month only)  in 4th week of April keeping in mind credit utilization ratio reaching/ exceeding 100%, but was politely denied. I was conveyed that minimum 6 months time period is required to look into.

Drawbacks

Not giving reward points for Insurance transactions is a big thumbs down. At least RPs with a monthly limit for these transactions could have been better.

Also any kind of wallet load (online transaction) will most likely earn RPs at base rate, i.e. 3X (3 points per 100 spent). This is as per their CS executive on call. However in reality, I have received 6X RPs in current billing cycle.

Being a recent entrant in credit card industry, its old netbanking UI/ mobile app for credit card has nil/ limited options. I successfully migrated to new portal via a link (in a comment) posted in inaugural article within 5 minutes. You may try via the same link here.

Bottom line

My experience with IDFC First Select credit card has been one of the more pleasant and rewarding one especially because my HDFC Diners Black credit card had acceptance issues frequently during Covid-19 hospitalization in mid April 2021.

Also the simple and easy redemption system similar to vanilla cashback cards makes it a wonderful credit card for beginners.

All good so far and I’m waiting to see some IDFC targeted offers just like those they send to the debit cards now and then.

Author: Satish Kumar Agarwal

An Engineer by profession. Charmed by the world of finance including Credit cards, Mutual Funds, Insurance etc. Helping friends in becoming financial savvy gives joy n pleasure to me.

60 thoughts on “Hands-on Experience with IDFC First Select Credit Card

  1. RAMESH PADMANABAN

    Wallet loads earn 6x rewards. Have received reward points accordingly.

    Reply
    1. Satish Kumar Agarwal Post author

      Dear Ramesh
      It’s great then. CS executive told otherwise. Let’s see in card statement, if they reduce it or not.

      Reply
    2. Satyajit

      Is it 6x or 6 RP per 100 INR Spend.

      Both are different.

      Reply
      1. Satish Kumar Agarwal Post author

        6X= 6 RP per 100/- for online transactions, in case of IDFC Credit Cards.

        Reply
  2. Dilpreet

    I am trying to apply for the card but as soon as I punch the name and phone number for the OTP the page errors out with 404 messages.Is anyone also facing the same problem?

    Reply
    1. Satish Kumar Agarwal Post author

      Dear Dilpreet
      Did you get sms with a link to apply. If so, then wait for few hours. In my case also link was not working for sometime.

      Reply
  3. Abhi

    Wallet load is counted as online spend and earns 6X/10X.

    Reply
    1. Satish Kumar Agarwal Post author

      It’s good to know this dear Abhi. Haven’t tried wallet loading yet. Will see to it.

      Reply
  4. AMITH DEBNATH

    May I know what is the interest rate when Balance transfer as Emi for 3 or 6 months from another card to IDfc card and

    Reply
    1. Satish Kumar Agarwal Post author

      For this dear Amith I think you will have to ring IDFC CS or have a chat in-app, as I neither saw any information regarding balance transfer on IDFC website nor received any promo sms/ email about this.

      Reply
  5. neil

    i applied on their website about 6 weeks back. I have a credit score of about 780. have yet to hear back from them. i don’t have any other relationship.

    Reply
    1. Satish Kumar Agarwal Post author

      Dear Neil
      I think you will have to wait bit longer, because even new savings ac customers have not been issued one.

      In 1st phase, they are issuing to existing customers mostly with older than 6 months relationship

      Reply
  6. J D VIJAY KUMAR

    I want to apply…IDFC First Bank Credit Card….n Saving Account also…. details pl.

    Reply
    1. Satish Kumar Agarwal Post author

      Dear J D
      Please go to IDFC bank website n apply, they will contact. Or else Google your city’s IDFC branch contact no. and talk to them.

      Reply
  7. Mugunthan

    @Sathish Kumar Agarwal

    Your description:
    “””20.01.21 – Applied via the link and shown pre-approved card along with variant, limit & interest rate @33% (approved immediately) as shown above”””

    Is Aadhaar verification required for card process?

    Or

    Can you post the steps followed while proceeding with the link ?

    Reply
    1. Satish Kumar Agarwal Post author

      No aadhaar was required bro. Mobile linked to savings ac OTP verification and that’s all, if I can remember correctly.

      Reply
      1. Mugunthan

        Thanks. I received SMS link 20 days back to apply for the card. But, the card got declined as I have a dormant a/c with IDFC opened in 2017. I shall put some funds and try again.

        Reply
  8. Vicky

    have u guys got the Free Road Side Assistance(RSA) worth ₹1,399 ?

    Reply
    1. VKR

      Need more details on RSA. Anyone with more info, please share.

      Reply
      1. Ankur M

        idfcfirstbank.com/content/dam/idfcfirstbank/pdf/credit-card/FIRST-Select-Privileges.pdf (5th Page)

        Road Side Assistance
        Offer Details: Complimentary Road Side Assistance (RSA) all over India, up to 4 times in a year worth ₹
        1399 on your IDFC FIRST Select Credit Card through Global Assure.
        How to Avail:
        1. IDFC FIRST Bank card holder should call Toll-free Number 18005723860 to avail Emergency
        Road side Assistance (RSA).
        2. IDFC FIRST Bank card holder will share their Full Name, last four digits as on card to
        Global Assure to claim RSA services. Upon validation of above details a fleet vehicle will
        be sent to the cardholder location.
        3. IDFC FIRST Bank card holder will show any own Govt ID proof / Car ID (RC Copy, PUC
        Certificate, Insurance Copy) to the fleet vehicle agent. RSA Service will be provided post
        validation and name match on Govt ID/Car ID with the name on the IDFC FIRST Bank
        credit card.
        4. All the services to IDFC First Bank card holder will be provided as per the below mentioned
        terms & conditions.
        5. IDFC First Bank card holder can avail up to a maximum of 4 complimentary RSA services in a
        year.

        Reply
        1. V A

          Used it today. Called the helpline number and the technician arrived in just 20 min. Well behaved ..

          IDFC service rocks. All my future loans will be from this bank

          Reply
  9. Sreetharan

    I got the select card with 3.35 lacs limit. But i still find it hard to make use of the card since i hold DCB and SC ultimate and i switch between both for online spends and everyday spends. Any inputs on what other spends can i divert to select card which wouldn’t make sense to be spent on DCB or SC Ultimate?

    Reply
  10. Chandu n mistry

    I am Fd member of Idfc but I applied for credit card but no reply why?

    Reply
  11. AAJ

    anyone heard of upgrade from Select to Wealth?
    For me I was told to wait at least 6m

    Reply
  12. Real Techie

    Satish I am maitaining about 5 lacs in IDFC first account from 15 Sep approx.
    But badluck currently no sourcing started in Bihar where I am residing.
    I had followwd same process and got sms reply that we are unable to provide you a card right now
    So, where are you from?

    and would changing branch to Delhi/Jharkhand will make difference in getting card offer?
    Should I change it?

    Reply
    1. Lobogris

      It’s not the branch but your residential address that matters.

      Reply
      1. Real Techie

        are you sure because in almost every bank with Preapprpved card after being preapproved doesn’t matter where your address in in village or any pin code.
        If card offer is preapproved they send card on amy address.

        Reply
        1. Satish Kumar Agarwal

          Dear Real Techie

          Talk to BM, where you hold your account. You might as well get it approved via him, otherwise he should be able to tell you the reason of not getting pre-approved.

          Reply
          1. Real Techie

            Same reason sir.
            Card processing not started yet in Bihar.
            Already had a talk with bm as well cluster head.

  13. DrHunter

    Were you hospitalized yourself? How are you doing now? How was your course of the disease?

    Reply
  14. Keshava

    I will using the IDFC accout from past 3 years but I didnt received any pre approved offer of Credit card not received.

    Reply
  15. Varun Gupta

    Hi Satish,

    Can we upgrade one card ( IDFC ) to select credit card?

    Reply
    1. Satish Kumar Agarwal

      Dear Varun

      I don’t think you will be able to do that. Rather open an account with them (if you already don’t have one), and within 6 months, you may expect pre-approved card offer or else connect with BM, if you want to have one.

      Reply
  16. Satish Kumar Agarwal

    Thanks for your kind response.
    Covid positive on 13.04.2021, negative on 05.05.2021. Discharged on 26.04.2021.

    Lung infection CT score was 14/25 before hospitalization.

    Doctor has said during last OPD visit 4 days back that pneumonia traces are still there. Medicines will be taken for atleast 1 month to get completely cured.

    Last phase of my recovery is under progress. Should be perfectly all right in about 10-15 days or so to atleast resume duty.

    Reply
  17. Sankalp

    On IDFC Select CC, did anyone of you tried the free lounge access. It didn’t work for me during the month of March 2021. Luckily, I had backup.

    Reply
    1. Satish Kumar Agarwal Post author

      Did you check the list of lounges applicable on their website before the trip. I usually do this, because list of lounges varies in general quarterly/ half yearly with every bank.

      Reply
    2. Nikhil

      Yes, in March 2021, I used IDFC select to avail lounge access to bangalore airport

      Reply
  18. AB

    Rent payment on Redgirraffe using payzapp has considered as insurance transactions therefore no reward points with idfc cards.

    Reply
    1. Bhoom

      That’s bad. Do you have any idea Rent payment via nobroker is considered as insurance too or reward point are been credited for it?

      Reply
      1. AB

        I don’t use no broker. So I have no idea. I am using either ace card or diners black for rent pay on payzapp.

        Reply
        1. Sandeep

          Axis Ace is working on payzapp for rent payments? I heard no axis cards work on payzapp for rent payment.

          Reply
          1. AB

            Yes, I never had any problem with Axis ace with Payzapp. It always ask for CVV.

  19. ASHISH

    Hello Everyone,

    I hold my account with India’s First branch of IDFC bank which is in Naman chambers , BKC, MUMBAI since its inception. Earlier my min. balance was Rs.2-3L , CURRENTLY its 13L , Still didn’t get any kind of approval for any type of card. visited their branch. BM is unable to do anything on my case , did mail to RNO (Nodal officer) but still it didn’t worked out yet. My CIBIL score is 780 & Experian score is 816. Kindly suggest any other option please.

    Reply
  20. Rahul

    I opened an IDFC savings account in early Feb. today they sent me an offer to get the select credit card

    Reply
  21. Aditya Date

    Caution:
    I was trying to make a rent payment through Redgiraffe using this card so that I could save on high free imposed by cred/nobroker/similar others.
    Tried making payment through net banking but it only accepts saving accounts. So registered on payzapp and made payment through IDFC credit card. I have been debited rewards points (usual as well as 10x) since it has been categorised as a insurance transaction in their systems.
    I have taken up the issue with nodal officer done their customer care was of no use.

    Reply
    1. Rahul

      Even HDFC bank treats redgiraffe payzapp payments as insurance but it gives reward points

      Reply
  22. Kiran

    While it had been more than 2 years since my last CL enhancement on my INFINA card. I decide to put the card on cold to check if I get any enhancement offer and since April I haven’t made any spends on my INFINA card. To my dismay i suddenly see today an reduction of 9 lac on my credit limit. This is the 1st time ever I have got a limit reduced it’s been more than 10 years I have been using cards this is been my 1st experience.

    Cheers,
    Kiran

    Reply
    1. Shivi

      I see more and more people with reduced credit limit in the last 1 week; so it’s definitely not you alone. Most have got their limits reduced by 50-75%~

      Reply
      1. RAGIB MD IQBAL

        Never heard anything like that. Really surprised. Well when the card has NPSL then I don’t think that it will be an issue wrt the use.
        Share if i am missing something.
        Please divulge more as why it was done and what could be the triggers for it.

        Reply
        1. Shivi

          NPSL will not give you unlimited credit limit. It would at best give you 50% more limit for a month.

          Reply
          1. RAGIB MD IQBAL

            Thanks for the clarification. I wasn’t aware of it.

    2. Rahul

      Thats strange.. Unusual for HDFC bank to reduce credit limits that too by such large amounts

      Reply
  23. Sandeep Kumar

    I have been offered an pre-approved IDFC Select credit card. I was interested in Wealth variant as I already have Diners black which is more rewarding. Should I opt for Select variant now and look for upgrade to Wealth later. I know I won’t be using this card much so upgrade might be difficult later.

    Reply
    1. Hari

      I was in the same situation but took it yesterday. I was told upgrades would happen in 4 to 6 months after getting the card. I took a chance.

      Reply

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