Why Should you Apply for an YES Bank Credit Card

By | September 5, 2017

Yesbank launched its credit card product to public by August 2016. Ever since itโ€™s launched, it has gained a good traction, mainly because their rewards and features are in par with the industry’s demand. Their premium and super premium products meets the requirements of the segment and is infact better than many others in some aspects.

Yesbank Credit Cards

Why Yesbank Credit Cards ?

  1. Low interest rates: Their premium and super premium cards has interest rates as good as ~14% (ac holders) on revolving credit. It is by far the BEST rate of interest one can get with any credit card on revolving credit, not only in India but also in the world (I believe so). So you never need to chase EMI offers, rather just revolve your balance with peace of mind. EMI’s are also as good as 12% pa. for 3 months.
  2. Good Reward Rate: All Yesbank Credit cards are designed well to give competitive rewards compared to most other players in the industry. If you consider the 2X/3X offers, you can save upto 7.5% in value which is a remarkable number.
  3. Redemption options: You can redeem your points for flights, hotels, etc. However the best way to redeem your points now is for Amazon vouchers. This literally allows you to buy almost anything.
  4. Business Credit Cards: Yesbank has also launched a set of credit cards targeting businesses/self-employed entrepreneurs. These are more rewarding in some aspects. They’re also working on corporate cards and is expected to be ready by year end. That makes up for a complete end to end credit card solution to cater any individual based on their profile.

Made by Makers of HDFC Bank Credit Cards

Yesbank Credit Card portfolio is as good as India’s #1 card issuer (HDFC BANK), infact much better. Yes, because Yesbank credit cards are made by the makers of HDFC bank credit cards themselves.

Now you know where the LTF offer concept is taken from ๐Ÿ˜‰

YES Bank roped in 10+ senior bankers from HDFC Bank including Pralay Mondal who’s now Senior Group President, Retail and Business – YesBank and lot many under him to take care of the credit card business.

With him, he brings the entire data/stats with more refined strategy for even faster growth than HDFC. If they can do the right marketing (as they already are), they have great chance to compete with HDFC Bank in long run.

They’re determined to hit #3 spot in credit cards by 2020. ICICI is currently holding #3 position with one of the worst rewarding system. Hence this target is very much attainable as the competition in that range is so weak in their portfolio.

What all these means to us is – Better Rewards & offers – More Savings

Yesbank Customer Care Experience:

They took more than 3 days to reply to my emails. Though, their phone support is able to answer better – but somehow they’re not polite.

They’re not able to fix and do things instantly as American Express does. However, they hear to what we say and they seem to have good knowledge with popular queries.

Escalations: I made 2 escalations through social media and i had outstanding experience.

My First escalation was done last year during the launch of their credit cards as i wasn’t able to apply. I got a call back not from the senior customer care guy, but straight from Vice President who takes care of card sales.

Second escalation was done last month as i wasn’t eligible for 100,000 Reward Points Promo and now again received the call from the person who’s responsible for designing the reward structure of all Yesbank Credit Cards.

What i understand from these is that they’re constantly taking feedback’s at top level and sure they’ll do much better to the industry than the others.

YesBank – YES First Preferred Credit Card

Room for improvement in Yesbank Credit Card Offering:

Below are the areas that yesbank can improve their services – the most important are on the top.

  1. The Netbankingย  Experience: Their net-banking login interface has a decade old design. You end up with having 4 or 5 options to manage your credit card. While the options are very much functional, the industry need more info, better design. Need mobile banking support for monitoring the credit card on the go.
  2. Customer Service: Quick credit card application processing, better customer support with instant solution (like amex) can help a lot. I can say they’re better than HDFC & SBI, but can do better.
  3. Credit card loans: HDFC is the only bank that’s making a fortune in this segment. While the revolving rate of interest and EMI’s are very attractive on yesbank premium cards, users may also at times need funds direct to bank ac. Yesbank might need to explore products like insta loan or insta jumbo loan in hdfc to its users.
  4. Promote offers: Yesbank has hell a lot of offers every now and then but i haven’t received even one on email. This is serious lack in communication. HDFC & Amex are the best in this part. Hope Yes bank follows them soon.

Bottom Line:

Yesbankโ€™s credit card portfolio with competitive rewards & offers shows clearly the knowledge the bank has about the industry. Though they’re very new to the space, they’re very well meeting the demands of not only the normal credit card user, but also premium and super premium credit card users.

That all being said, Yesbank constantly running Lifetime Free Credit Card offer every now and then and so its hightime to apply for one. Next 2-3 years is going to be great ride with yesbank. Some of the must have credit cards from yesbank are,

Overall, I’m very much happy with My Yes First Preferred Credit Card and their services so far. Do you have any Yesbank Credit Card and how’s your experience? Feel free to share your thoughts in comments below.

Author: Siddharth

I’m a Credit Card freak minting reward points and cashback for years. Obsessed with aviation, airport lounges and luxury travel at affordable cost.

76 thoughts on “Why Should you Apply for an YES Bank Credit Card

  1. Manu Kumar

    Yes bank credit card are good. I had issues with them while on boarding the platform. But the reward rates are good.

    Reply
  2. Captain Bishuddha Bharatiya

    Great cards. If they want number 3 position than they should cater to small towns like Siliguri ( W.B. ) as soon as possible. Waiting eagerly.

    Reply
    1. Siddharth Post author

      That’s also true. Their branches itself is less. They may expand them hand in hand, hopefully.

      Reply
    2. Debbarma

      They wants you come to metro and experience more reward with service in card industry

      Reply
    3. Anoop E S

      they are not offering credit cards at all their branches. still it is select branches…

      Reply
  3. Doney

    Hi Sid, great article. With 2.7 L limit on my Regalia first, can I get Yes First Exclusive or Preferred on card to card basis?

    Reply
    1. Siddharth Post author

      You may get Preferred. They need 3L+ but 2.7L may help. Talk to their sales guys or visit branch.

      Reply
    2. Amex Guy

      As per my mother’s Yes RM, Preferred required at least 3L limit on existing card for card-on-card. 5L would almost guarantee it.

      Reply
      1. Vicky Khan

        How much limit does it requires for Yes Prosperity Credit Cards?

        Reply
    3. Chalam

      My application for the preferred card has rejected at the branch level only. Applied card on card basis against my Diners premium with Rs. 2,73,000 limit. They do require 3 lack limit, they were not considering the few thousands shortfall. I requested them to forward the application to their chennai central office to finalise the eligibility, but they are not doing. It’s foolish to ask a premium user to settle down with a base level card with low reward rate. Their processing system is defective and still at premature level.

      Reply
  4. A. P. Shah

    Hi! Siddharth,
    Definitely Yes bank credit card is superior in features but they seriously lack communication skill and have very rude language for payment reminder etc. I have Yes first exclusive card since January 2017 and also now Yes First customer apart from being HDFC Imperia customer. I already have Regalia which is right now not being used at all. Let me try to list points for Yes Credit Cards:
    1. Card is NFC enabled, so contactless payment possible whenever it happens in India
    2. Card quality is very poor having thin plastic, non embossed printing which has already started showing wear and tear in just 8 months (Card is valid for 5 years!!)
    3. Customer service needs a lot of improvement. Their IVR options are cumbersome and even after punching in all the details like card number/customer id we need to tell it again to the operator
    4. Customer care executives are ready to help but unfortunately very rigid in so many aspects
    5. Netbanking is age old needs immediate improvement
    6. If one is holding only credit card, mobile application works but the moment you are a customer of the regular banking channel, you can not access credit card account from mobile application
    7. A number of times, offers are not known by customers and when one tries to get information via telephone help line the only answer one get is website link!
    8. Their payment receiving has some problem as once you make the payment via NEFT, it is reflected only after 48 hours! I drew attention of the concerned officials here in Ahmedabad but to no avail
    9. If you have made payment on last day via NEFT, their sytem is not updated even after 2 days and you get the ‘threat’ mail at 1AM immediately on the next date of the due date! Here is copy paste from today’s mail I got:
    Dear Cardmember,
    We thank you for your continued patronage. We would like to draw your attention to the outstanding due on your YES BANK Credit Card ending ****, for which we have not received payment against the last statement.
    If you have recently made payment towards the said Credit Card Account, we thank you for the same and request you to kindly ignore this communication.
    Our Customer Service executive (engaged through an authorized partner) will be contacting you shortly regarding the same.
    He/She will help solve any queries that you may have and explain the various payment options available to you. Our authorized partners listing is available at xxxxx
    For any queries, please contact us at Toll-Free Number 1800 266 0033
    Assuring you of our best services at all times.
    YES FOR YOU!
    Sincerely,
    YES BANK Credit Card Collections

    I hope this information is useful to all.
    Thanks,
    A. P. Shah

    Reply
    1. Siddharth Post author

      Thanks for sharing your experience. Agree to all. Yes, their NEFT reflects late but i’m sure they’ll optimize it like SBI recently did.

      Reply
    1. Siddharth Post author

      Lol. True. I would still count on their packaging part ๐Ÿ™‚

      Reply
  5. Pradeep K

    Awesome article!! Very Nice info gathered in a single blog. Kudos for your efforts. Upon reading ur blog, I hv applied for yes first preferred and SBI prime… Thank you!! n happy earnings…!!

    Reply
    1. Siddharth Post author

      Glad to help. They’re one of the best cards. Happy savings ๐Ÿ™‚

      Reply
  6. Balpreet Singh

    I have Yes Preferred since April. When I applied in first week of april, they told me that had recently stopped ( on 31st March) giving Yes Exclusive on Card on Card basis..
    However with Yes Preferred, I have had a good experience till now.
    Credit Limit they gave is low( just 60 % of HDFC Regalia) but thats ok..
    Hoping for an upgrade to Yes Exclusive.

    Balpreet

    Reply
    1. Siddharth Post author

      They’re still giving Exclusive – Card on Card but with 8L limit on existing card.

      Reply
      1. Vvg

        Hey Sid,

        Is it lifetime free for card on card basis? Or does the annual fee still apply?

        Amazing article though!

        Reply
        1. Siddharth Post author

          Its LTF with no charges. Sometimes only first year fee is waived. Changes from time to time.

          Reply
  7. Vinod Kannan

    I received calls from Yes Bank n Standard chartered as usual asking me to apply for their cards. To my Surprise, after they asked about the various cards i have ( Citi, Amex, HDFC, SBI), Both the managers were hell bent on getting the Citibank Card Statement for Card on Card basis. The point to note is, my Citibank Credit card has the Lowest Credit Limit among all my cards. When i asked why they want Citibank Statement particularly, while my limit is 3 times more in some of my other cards, both of them said that the Rate of approval for a new card for Citibank card holders is the Highest since Citibank is very Strict in Approving Cards for New customers. They also said that Card on Card basis approval with Citibank credit card comes Totally Within their Control.
    The Other Surprise is, Both the Bank Personal Did Not want to Go through with SBI card statement for Card on card application. This info is completely new to me and felt like sharing it here.
    So my advice is to try and increase Citibank Credit limit as much as possible and use it for Card on Card applications.

    Reply
    1. Siddharth Post author

      Thanks for sharing your experience Vinod. It sure helps to connect the dots.
      It seems to be quite true, though its very easy to get Citibank card for corporate employees – if you have a Citi salary A/c with them.

      As far as Limit is concerned, its bit strange to hear as some of my friends are having a very good limit with just 1Yr of usage. Infact they have the highest limits only on Citi cards.

      Reply
      1. Vinod Kannan

        Regarding the credit limit of Citibank. Citibank offers two options every 6 months either to Increase the credit limit, or to get a Loan Over and Above your credit limit. If you have taken the Loan, you cannot get a limit increase for the next six months. I have taken the loan once and the next time i have opted for limit enhancement (50% above my initial limit). Here after i ll be wary to choose the Limit Enhancement option.

        Reply
    2. Abhishek Roy

      I can absolutely vouch for this, to be honest, it took me 3 attempts to get approved for Citi bank Credit card back then. Nevertheless after a lot of bumps, I did get approve for the card. And I’m happy that Citibank is slowly but constantly improving my credit limit even though I seldom use that card. I have much better cards to make my spends now. I recently applied for another credit card. The thing that took me by surprise was that even though I wrote that I have an HDFC credit card with a higher credit limit, the bank executive didn’t blink, but th mom nt I wrote about existing Citibank Credit Card, she was taken aback and asked enthusiastically if I have a Citibank Credit card and she wanted to know the limit on that card particularly. This shows the respect that the banking industry has for Citibank Cards. I just smiled softly. Little did I understand why that time.

      Reply
      1. Vinod Kannan

        Yup. Same happened to me with Citi. My Citibank card got approved only on the Third attempt despite a Good Cibil Report ( Score + History). BTW, Happy to see a fellow Doctor being a Credit Card Nerd ๐Ÿ˜€

        Reply
  8. OP

    Another feedback:
    There should be online way to get Add on cards. It seems we have to send physical form for add on cards.

    Reply
    1. OP

      Also got to know today that if add-on card holder is residing in a city which Yes Bank does not have in their list.
      He won’t get add-on card.
      Sounds weird as it will limit their own card usage.

      Reply
      1. OP

        Update:
        After getting this info, I received the call from YesBank again on next day.
        You can get the add-on card ever if holder is not residing in a city which YesBank has in their list.
        However card will be delivered to your address only.

        Reply
  9. Poorna

    I applied yes cc on 23rd Aug. Still did not get it. They take lot of time to process.

    Reply
    1. ashu

      same here……
      someone came 4days back to visit office …but it was a holiday..
      after that just no response..

      Slow Process

      Reply
  10. Ak

    Can u explain how 7.5% reward rate in accelerated category.
    Tried finding out … But couldn’t find any thing.
    Pls help

    Reply
    1. Siddharth Post author

      Its from the spend based offers. Check article for the link now ๐Ÿ™‚

      Reply
  11. Prashant Gupta

    Now one can use yes bank cc on samsung pay. Just hlfot an email with the offer. Though i have iphone.

    Reply
  12. Aman

    Yes
    The Samsung pay offer is as

    a.INR 750 cashback on completing minimum 5 POS transactions of INR 500 each or above during the offer period on Samsung Pay using YES BANK Credit Cards.

    b. INR 750 cashback on completing 10 POS transactions of INR 500 each or above during the offer period on Samsung Pay using YES BANK Credit Cards.

    Total Rs. 1500/-

    Period: 6th September 2017 till 30th September 2017

    Cashback by 30th November 2017

    Reply
  13. Adi. H.

    Hi. You have written a very well research post. Really awesome!

    I have applied for the Yes Bank Credit Card but they have rejected my application. But I am mentioning some details below:

    1. My ITR is 7.3 Lac (Gross).
    2. Delhi
    3. Above 18.
    4. Using ICICI, Axis, HDFC and Kotak. (Non Fixed Deposit and more than 2 years)

    I called them and they said me that because I don’t have office or I work from home they can’t provide me the card.

    I don’t hold savings account with them.

    So @Siddharth, If you could suggest me the best way to have Credit Card from Yes Bank? Let me know the best way to approach them and what should I do to have maximum surety of having card approval from them.

    Thanks

    Reply
      1. Adi. H.

        Why do they need that if the person is having good ITR and can pay his card bills and good cibil?

        Reply
  14. Vinay Singal

    Sid, did you finally managed to get into the 100000 points promo after escalation?

    Reply
    1. Siddharth Post author

      No, one month vintage was their eligibility. They can’t do manual intervention it seems. Anyways waiting for Festive Offer ๐Ÿ™‚

      Reply
  15. Shalabh Agarwal

    So for Yes Bank card I have to had a Citibank Credit card? Is it? I applied back in 2013 and it was rejected as I had defaulted my education loan back in 2012. So after five years, when my Experion score is 887 – will they approve it? And which card should I apply?

    Reply
    1. Vinod Kannan

      It is not that you MUST have a Citibank credit card for getting a Yesbank Card. It is just that the rate of approval is very high for Card on Card basis applications based on a Citi Card.
      Regarding your second question, 887 is an Extremely High score for a Credit card. Depending upon your salary, you may go ahead and apply for it and the chamces of getting the card with that Score is very high. It would be an added advantage if you are already holding a credit card and servicing it properly.
      Banks usually dont look beyond 3 years of Credit History unless you are a Willful Defaulter or your account has been classified as NPA.

      Reply
    2. Amex Guy

      Experian score is awfully inflated because nobody makes enquiries on those. From 2010 to today, I have had 0 hard pulls on it. Check your CIBIL score, they too give one score free per calendar year. Hell, some banks don’t even report to Experian and Highmark.

      Reply
  16. Rex

    Hi sid
    I want to apply for yes bank or Amex credit card but there is issue of address.
    My office is in kerala and most cqrd companies dont service that place. My home address is of Jaipur. I want to know whether yes bank or amex approve my card if i apply it from Jaipur, given my office is in kerala.
    I am in central government job with good take home salary and credit rating.

    Thanks

    Regards
    Rex

    Reply
  17. Vinod Kannan

    Hi Rex. In case of Amex, Your case is Similar to me. My place of occupation is a Village in Tamilnadu. But since i have been staying in Chennai for some time, i agreed to apply for Amex card. I didn’t even have an Address proof in Chennai. It is just that they need a Working Landline number in the serviceable area from where you are applying. Your Income must be more than 6 lakhs. You must be holding Atleast 1 Credit card which is more than 1 year old with proper repayment. They dont even ask for the entire ITR copy . Just your CPC Acknowledgement copy (1st page of ITR) is enough. Infact now i hold 2 Amex cards. Infact my Place of occupation is not serviceable by any of the Credit Card Companies.

    Reply
  18. Dheeraj Gupta

    Hello Mr. Vinod Kannan. i have Citi Bank account in New Delhi but i am working in Dehradun.
    I have other credit card and income more than 12 lakhs per annum. Can i Get Amex card?

    Reply
    1. Vinod Kannan

      Hello Mr. Dheeraj,
      Yes you can get it if they are sourcing Amex Cards in Dehradun. If your native is in Delhi, you can apply from Delhi too. Citibank Account has nothing to do with Amex cards. If your income is more than 12 lakhs and if you are not an Amex card member presently or in the Past, You can apply for a Lifetime Free Membership Rewards Credit Card from Amex.

      Reply
      1. Dheeraj Gupta

        Mr. Kannan My Native is New Delhi but i m working in Dehradun (Uttarakhand), where there is no sourcing of Amex cards
        If i Apply online there is no option of dehradun in their Application form
        Pls help. How to get it?
        Regards
        Dheeraj Gupta

        Reply
        1. Vinod Kannan

          U can apply from Delhi ofcourse.. But you must have a Landline connection

          Reply
  19. MOHAMMED ABDUL WAHED

    Hi guy’s,
    I want to apply for yes first preferred credit card,I want some advice,currently I have kotak league platinum card with 57k limit and hdfc business money back with 40k limit,will opening an normal saving account with yes bank and than applying for it,will i get the approval,there are many types of saving account which one would you suggest,There are many credit cards of yes bank but I found exclusive and preferred best because there interest rate is extremely low other are at high interest rates,if i got the yes rewards plus credit card will it upgrade able to preferred.

    Reply
    1. Rex

      Your chances of getting yes first preferred card are next to nil. You must have income more than 15lakh per annum to apply directly. Card on card basis you need 3 lakh credit limit.
      You should talk to RM and find out more.
      Go for yes prosperity edge card and letter request upgrade to yes first card.

      Reply
    2. Jatin

      Here is how you could get a first preferred card:
      1) Net salary per month 1.2L
      2) Fixed deposit 3L+
      3) Savings account with 10L+ deposit initially
      4) Card on card basis – 3L limit for 6 months.

      Reply
      1. Abhishek Roy

        Are you saying, any of these criteria can be used to get a LTF Yes First Preferred Credit Card?

        Reply
  20. KK

    Just got another offer on my Yes First Preferred Credit Card – 2x reward points for online spends between 11 Sep and 20 Sep.

    So I can earn upto 10000 extra RPs

    Reply
  21. ashu

    Yes First Preferred Approved for me.
    Location – South Delhi
    Card on Card basis against Hdfc Regalia 5.1L limit.

    Will update further once I the card gets delivered to office…

    Two things I want to mention…
    1. Communication from Yes is pathetic… Did not got any SMS / mail on Approval or any other phases of approval phase… Remembered getting SMS from Citi when I had applied last year.

    2. PlVerification is very strict….. And if by chance missed like u r on out of town, it takes 8-10days to get him back that too after numerous complaints ..

    Another Colleague who applied for Citi card got it very easily….even the agency guy took only Aadhaar copy and did not cared about any other details

    Reply
  22. ashu

    I was asked to open a Yes Bank Zero Bal. account with LTF Credit card….

    Now that my Card is approved ( & will be delivered in next 2-3days) , will the Bank ask to open a Savings Account now ??

    How did the process go for others who were asked to open a Savings account along with LTF cards??

    Reply
  23. ashu

    how to add/delete billers for Standing Instruction for Yesbank Credit card ?? I believe there is offer of 1000Points on each Standing instruction..

    Yes Bank UI is too outdated..

    Reply
    1. Mouli

      Call to the Customer Care. For me they missed to make the first month payment after Standing Instructions was enabled.
      Their UI is the worst in the recent times not only interms of the look and feel but their reliability also very bad.
      For me they showed available credit limit as 15000 and I made transaction worth 9000, I got an sms saying that I exceeded my credit limit.
      When I called to customer care, they accepted issue in Web UI but they will still charge for exceeding the credit limit.
      They are giving more offers but with this kind of customer care and UI , they can never catch up top three place in the industry

      Reply
    2. Praveen Perumalla

      Download YES PayNow Form (right at the bottom of the page) from this link – yesbank.in/support/form-centre

      Fill it and send it to the address mentioned in the form. They’ll process it in a week’s time and you will get a confirmation SMS. I got it done this month and also got the first SI executed this week.

      Unfortunately, every process is offline with YES Bank. Hopefully, they’ll make the processes online in the future.

      Reply
  24. Gaurav

    Had a word with customer service of yes credit card to check the 1000 reward points on standing instructions.

    Was actually shocked to hear from him that, 1000 reward poits will be given on standing instruction but if you at any point of time in future remove the SI, 1000 points will be revoked.

    Thats very bad.

    Reply
    1. ashu

      “revoked in future” means Eternity or maybe some timeline of 3-6mths ??

      Need to check with CC for this.

      Reply
  25. Nilesh V

    on 19th of September, Yes bank in a press release said that they will be offering life time free business credit cards to all chartered accountants. So, all CAs please take maximum benefit out of it.

    Reply
    1. ND

      I fail to understand why credit cards are offered LTF to CA and doctors (sometimes teachers too) by so many banks…. Why others are being treated as underprivileged!! And it is not that CA/Dr/Teachers cannot afford the fees like others ….. Anyone has a logic to this holier than thou treatment?

      Reply
      1. Siddharth Post author

        Doctors – They spend a LOT. All my Doc friends spend atleast 50% or more of their salary, every month. Not sure if everyone does, but its the stats i see from 5+ of my docs friends.
        CA – Well, they will suggest their clients to get that card which he holds ๐Ÿ˜€
        Cards/ac talks are common with CA’s and clients and most ppl rely on them as CA’s are seen as accounting experts.

        That’s just my way of seeing. Maybe for other diff. reasons too.

        Reply
  26. ravi

    Yes bank credit customer care never respond to mails. Who to escalate as they didnt respond even after 2 weeks?
    any email id will be helpful

    Reply
    1. ashu

      They responded to my Query in 15days time… Phew!

      Better to connect on Call!

      Reply
      1. Prashant Gupta

        I have raised a query its been 1 month and no proper reply. Better to call then mail.

        Reply
  27. Praveen Perumalla

    They have finally added credit cards to their mobile app. All the options available on the web are accessible on the app now. Summary, statements, transactions, payments, rewards redemption etc.

    Reply
  28. PRIYESH

    Hi,

    I tried applying Yes first exclusive under ltf offer , I meet their eligibility requirements, but was denied. I believe it might be because my company was not listed on their website, can any body confirm?

    Reply

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