On my way back to Bangalore from Goa, me & my friend planned to visit Goa Port lounge to have some bites and take some rest. We were bit tired after long wait on checked baggage queues and I was really in need of some food & juices to cover my lunch for the day. Basically Goa Airport was way too much crowded, i’ve never seen such a crowd even in a Railway station. Almost all seats were filled up and it was too noisy. We found the lounge and entered in finally.
My Experience at Goa Port Lounge (Domestic):
First thing first. Its NOT a lounge. Its basically a RESTAURANT and of-course crowded as it has free access for everyone in the airport. Apart from restaurant tables & chairs, there are 3-4 sofa sets to give you a lounge experience and it can accommodate only very few people.
On top of that, unlike other lounges, there is no wifi & food is limited by 1 Snack + 1 Drink. That’s very bad for the kind of royalty Priority Pass holders have.
My bad, i missed my Priority Pass card at home and am unable to enjoy the benefits. I did however mentioned my Priority pass number to see if they can help me. But the manager on desk never mind to listen to what i speak, no kindness in talks, nothing. Very poor hospitality. They never mind even if you move out because its the only restaurant in the airport and basically enjoying the monopoly in the space.
My Friend did have master card and so he ordered Pizza + Canned Juice as complimentary and i went with a burger on paid basis. Burger & pizza were good, juice was not upto the mark. At least they have complimentary water bottle. nothing else you can expect in the so called lounge. Some snaps below.
Facilities at Goa Port Lounge:
- Wifi: No
- Food: Yes (limited). 1 Snack + 1 Drink.
- Workstation: No
- Ambiance: Crowded & noisy. Its a restaurant.
- Recharge Station: No
- Complimentary Access on: Most Indian Mastercards, Priority Pass, Diners Cards
- CardExpert Lounge Rating: 3/10
As you can see from above, its in no way compared to the concept of a “lounge” however its just a place to take a bite if you’re hungry. At-least something is better than nothing. Its a big disappointment for me as i initially had expectations like Bangalore Plaza Premium Lounge and ended up in a noisy restaurant with no private space to take rest. Do you have any experience in Goa Port Lounge? Share your experiences below.